Program Manager - IAM I
Apply NowCompany: Pinnacle living
Location: Seattle, WA 98115
Description:
We lead the path to $50B+ in revenue by delivering the most ironclad, high-impact GTM strategy. We are a key enabler of GTM execution at scale, delivering the sales teams the territories, quotas, and capacity they need to ensure every seller is set up for success.
We develop, transform, and execute the operational design that supports profitable growth, heightened productivity, and reduced complexity. We optimize our go-to-market planning and execution operational infrastructure across systems, processes, and policies to drive profitable growth and unlock efficiency and productivity - these processes and technologies are best in class. We drive scale through simplicity and automation and support agility in GTM execution. We never compromise compliance, accuracy, or data integrity. We stay curious and create space to challenge the status quo of our GTM Operations technology, while embracing our culture of coaching, career development, collaboration, trust, delivery, diversity, and fun. Ultimately, we deliver growth and success through best-in-class G4G FY27 Execution.
We embrace a culture of inclusion, diversity, and empowerment, where every team member feels they belong and can do the best work of their careers. We will continue to challenge the status quo, relentlessly pursuing opportunities to improve productivity and efficiency. Through our work, we aim to fuel the most productive workforce in the industry and contribute to making client an airtight business.
The Contractor for Global Quota Operations plays a critical role in setting our fiscal year planning stakeholders up for success by prescriptively raising the bar of efficiency within our planning tool performance (uptime & speed), as well as streamlined processes. We fuel ACV growth by providing a seamless user experience for fast and accurate quota delivery within February. Working with cross-functional teams such as Finance, Incentive Compensation, and Sales Strategy, this individual will identify and solve areas of excessive complexity, manual effort, or cross-functional dependency.
The successful candidate can consume and process information and ideate on solutions of varying types including numerical analysis, process/policy change, and technology changes. Relentless curiosity, strategic thinking, and the ability to work independently, while seeking guidance at appropriate times are required. Deliverables include business requirement documentation, status tracking, building out enablement content as well as presentations for executives.
Key Responsibilities:
* Become a Quota subject matter expert, able to guide multiple stakeholders on relevant policy, processes, and planning tool features for the upcoming fiscal year planning process.
* Deliver data-driven findings, solution options & recommendations in partnership with cross-functional teams to streamline quota planning tools and processes.
* Drive the retrospective workflow is used to collect and consolidate feedback from our primary stakeholders: Quota and Strategy.
* Collaborate with the Quota business requirement owners to consolidate target setting tool enhancement requests for the upcoming fiscal year
* Highlighting key changes and explaining the process workflows in Demo recordings shared via regular readouts to stakeholders.
* Build out the collection of user story documentation required for the Anaplan tool development and facilitate the corresponding demos/ UAT experience for relevant planning stakeholders once complete.
* Coordinate with executive leadership across multiple planning stakeholders on the timely delivery of critical Quota data dependencies.
* Connect early and often with relevant planning stakeholders to share updates and hear feedback on the Anaplan Quota Setting Tool.
* Support a structured learning journey for all relevant stakeholders across Go-To-Market Planning Applications.
* Craft structured, just-in-time communication, reminders, and learnings during execution.
* Establish transparent, reliable, program progress tracking for executive leadership.
Required Qualifications & Skills:
* 1-2+ Years experience in sales operations, sales analytics, sales finance, sales compensation, and/or strategy roles
* Prior experience with the Planning and Delivery of Go-To-Market processes, and/or familiarity with target setting for various types of selling roles across different regions.
* Experience with supporting the roll-out of a larger IT implementation or enterprise-level critical initiative on a global scale or with multiple stakeholders.
* Self-starter who proactively takes the initiative to learn, seek clarity, and independently manage deliverables on a tight timeline in high-pressure situations.
* Creative problem solver who can balance the big picture vs. details to move past difficulties and find alternative solutions to accomplish objectives.
* Critical thinker with the ability to understand complex ideas, break them down in a simplified way, and consider multiple perspectives such as policy, process, and technology.
* Agile planner who embraces challenges and can easily pivot in an environment with rapidly changing priorities and ambiguity.
* Team-oriented decision-maker who can build excellent rapport, collaborate, and work successfully in a cross-functional environment with complex sets of stakeholders.
* Skilled communicator with the ability to independently craft a full range of clear, high-impact takeaways and also easily transition into the supporting details as needed. Must demonstrate the ability to communicate in a clear and authentic manner.
* Risk taker with a track record of curiosity, beginner's mind and challenging the status quo
Desired Skills/Experience:
* Power-user proficiency in GoogleSheets, Google Slides
* Experience with Salesforce, Anaplan, Slack, Tableau a plus
* Familiarity with Snowflake, SQL, Heroku welcomed
Payrange: $45-$47/hr W2
We develop, transform, and execute the operational design that supports profitable growth, heightened productivity, and reduced complexity. We optimize our go-to-market planning and execution operational infrastructure across systems, processes, and policies to drive profitable growth and unlock efficiency and productivity - these processes and technologies are best in class. We drive scale through simplicity and automation and support agility in GTM execution. We never compromise compliance, accuracy, or data integrity. We stay curious and create space to challenge the status quo of our GTM Operations technology, while embracing our culture of coaching, career development, collaboration, trust, delivery, diversity, and fun. Ultimately, we deliver growth and success through best-in-class G4G FY27 Execution.
We embrace a culture of inclusion, diversity, and empowerment, where every team member feels they belong and can do the best work of their careers. We will continue to challenge the status quo, relentlessly pursuing opportunities to improve productivity and efficiency. Through our work, we aim to fuel the most productive workforce in the industry and contribute to making client an airtight business.
The Contractor for Global Quota Operations plays a critical role in setting our fiscal year planning stakeholders up for success by prescriptively raising the bar of efficiency within our planning tool performance (uptime & speed), as well as streamlined processes. We fuel ACV growth by providing a seamless user experience for fast and accurate quota delivery within February. Working with cross-functional teams such as Finance, Incentive Compensation, and Sales Strategy, this individual will identify and solve areas of excessive complexity, manual effort, or cross-functional dependency.
The successful candidate can consume and process information and ideate on solutions of varying types including numerical analysis, process/policy change, and technology changes. Relentless curiosity, strategic thinking, and the ability to work independently, while seeking guidance at appropriate times are required. Deliverables include business requirement documentation, status tracking, building out enablement content as well as presentations for executives.
Key Responsibilities:
* Become a Quota subject matter expert, able to guide multiple stakeholders on relevant policy, processes, and planning tool features for the upcoming fiscal year planning process.
* Deliver data-driven findings, solution options & recommendations in partnership with cross-functional teams to streamline quota planning tools and processes.
* Drive the retrospective workflow is used to collect and consolidate feedback from our primary stakeholders: Quota and Strategy.
* Collaborate with the Quota business requirement owners to consolidate target setting tool enhancement requests for the upcoming fiscal year
* Highlighting key changes and explaining the process workflows in Demo recordings shared via regular readouts to stakeholders.
* Build out the collection of user story documentation required for the Anaplan tool development and facilitate the corresponding demos/ UAT experience for relevant planning stakeholders once complete.
* Coordinate with executive leadership across multiple planning stakeholders on the timely delivery of critical Quota data dependencies.
* Connect early and often with relevant planning stakeholders to share updates and hear feedback on the Anaplan Quota Setting Tool.
* Support a structured learning journey for all relevant stakeholders across Go-To-Market Planning Applications.
* Craft structured, just-in-time communication, reminders, and learnings during execution.
* Establish transparent, reliable, program progress tracking for executive leadership.
Required Qualifications & Skills:
* 1-2+ Years experience in sales operations, sales analytics, sales finance, sales compensation, and/or strategy roles
* Prior experience with the Planning and Delivery of Go-To-Market processes, and/or familiarity with target setting for various types of selling roles across different regions.
* Experience with supporting the roll-out of a larger IT implementation or enterprise-level critical initiative on a global scale or with multiple stakeholders.
* Self-starter who proactively takes the initiative to learn, seek clarity, and independently manage deliverables on a tight timeline in high-pressure situations.
* Creative problem solver who can balance the big picture vs. details to move past difficulties and find alternative solutions to accomplish objectives.
* Critical thinker with the ability to understand complex ideas, break them down in a simplified way, and consider multiple perspectives such as policy, process, and technology.
* Agile planner who embraces challenges and can easily pivot in an environment with rapidly changing priorities and ambiguity.
* Team-oriented decision-maker who can build excellent rapport, collaborate, and work successfully in a cross-functional environment with complex sets of stakeholders.
* Skilled communicator with the ability to independently craft a full range of clear, high-impact takeaways and also easily transition into the supporting details as needed. Must demonstrate the ability to communicate in a clear and authentic manner.
* Risk taker with a track record of curiosity, beginner's mind and challenging the status quo
Desired Skills/Experience:
* Power-user proficiency in GoogleSheets, Google Slides
* Experience with Salesforce, Anaplan, Slack, Tableau a plus
* Familiarity with Snowflake, SQL, Heroku welcomed
Payrange: $45-$47/hr W2