Senior IT Manager
Apply NowCompany: Resource 1 LLC
Location: Warrendale, PA 15086
Description:
POSITION SPECIFICATIONS:
MAJOR DUTIES:
HOURS/LOCATION:
- Bachelor degree or higher in Computer Science, Computer Engineering, Information Science or related field; or equivalent work experience required
- Ten years of experience in the analysis, development and implementation of systems and/or technology.
- Technology working experience with the following required: Cloud Computing, Windows Server Administration (ex: 2019, 2022), Linux Server Administration (ex: RedHat, Oracle), Azure, Microsoft O365, VMWare, Hyperconverged Computing, Storage Administration, Backup & Recovery technologies, and MS Teams
- Management or supervisory experience required
MAJOR DUTIES:
- Assist the Director of IT to develop and implement policies and procedures related to the usage and operations of on-premises and cloud storage technology.
- Responsible for the vision, design, installation, and administration of computing and data storage resources and related management software in support of FHI's data intensive global operations specifications.
- Manage all staffing aspects of the Backup & Storage Management and Patching Services team, including hiring, motivation, and ongoing management, and oversight of performance management.
- Develop, manage, measure and report on key performance indicators and Infrastructure metrics
- Lead a team that oversees the patching activities of computing engineers, administrators, and support staff to ensure they are working effectively and efficiently to patch FHI's systems.
- Provide technical leadership to develop business plans and/or lead solutions to complex technical problems across the Enterprise including database, network, storage, in house and third party developed applications.
- Conduct problem analysis to improve Backup & Storage Management and Patching Services efficiencies and share best practices across the Global Technology Organization.
- Conduct high level technical and operational trending analysis to direct staff to conduct continuous improvement across computing Infrastructure systems and applications.
- Lead the development of technical action plans to correct issues
- As Project Sponsor, ensures work is accomplished efficiently and effectively.
- Provide leadership for system administration functions of server administrators, and in support of network, storage and database administrators, related business areas and application teams
HOURS/LOCATION:
- 8:30 a.m. - 5:00 pm (overtime/off hours work as required)
- Hybrid schedule (in-office / remote)
- Southpointe or Warrendale location (TBD)