Manager Technology, Commercial Insurance

Job Description

As a Technology Manager, you will be responsible for leading the end-to-end delivery of technology solutions (TS) led initiatives. This is crucial role for the TS delivery organization as we move towards platform and application- based delivery. We are looking for delivery leads with the right expertise and flexible experience in navigating complex, technology-driven implementations, leveraging both traditional and iterative / Agile delivery methodologies. On a day-to-day basis you will work closely with senior technology and business stakeholders to drive delivery and coordination activities across multiple cross-functional project teams - your practical experience will be key to enabling these teams, while also growing our internal delivery capabilities for future transformations.

What can you expect in this role?

Delivery Leadership

• Lead and manage end-to-end technology solutions and services delivery for the Commercial Insurance technology portfolio
• Build strong working relationship with business product owners to meet business objectives and benefits
• Build strong working relationships within the Techonology organization to ensure optimal performance and alignment with technology strategy, roadmaps and objectives
• Establish and maintain practical governance practices and forums, ensuring that team impediments and blockers are resolved in a timely manner, while also keeping executive stakeholder informed
• Provide supporting data / insight to Technology Leaders and Portfolio Managers where necessary
• Report into Executive leadership regularly to provide status updates

People Leadership

• Responsible for leading members of Agile delivery teams, in managing day-to-day activities and performance objectives in alignment with department goals and objectives
• Responsible for the professional growth of team members in the tradition of Definity's employee culture of diversity, inclusiveness, wellness, and job-satisfaction
• Provides leadership to attract and retain high-quality talent

What do you bring to the role?

• Undergraduate Degree in Business/Commerce or a Technology Discipline (Computer Science, Engineering)
• 10+ years relevant experience in designing, developing and managing mainframe, Java applications and IBM integration bus technology /middle ware
• 5+ years of leading and implementing technology initiatives in financial services
• 2+ years of people management and team development
• Strong experience in executing Agile methodology, working with, and leading scrum teams
• Subject matter expert in a range of technology with extensive technical experience
• Experience in successfully delivering initiatives with matrix structured teams consisting of dedicated and shared resources
• Demonstrate an ability to lead and manage a team in a busy and changing environment while fostering positive performance and engagement
• Models solid leadership skills with the ability to coach, develop, motivate, and retain staff
• Strong analytical, time management and organizational skills
• Proactively communicates information in a clear and positive manner. Layering excellent decision-making skills with a natural aptitude for observation
• Exceptional organizational and time-management skills to multi-task and effectively manage competing and changing priorities
• Experience in Insurance platforms such as Guidewire is considered an asset
• Practical knowledge of project management techniques, tools, methodologies
• Extensive large-scale cloud and SaaS modernization, integration, and operations experience is considered an asset .
• Passion to drive a non-hierarchical, agile operating model and 'roll up the sleeves', going outside his or her comfort zone to learn, and pushing the team to do the same

Role ID 69

About Us

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success.

What's in it for you?

• Hybrid work schedule for most roles
• Company share ownership program
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market. In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

Go ahead and expect a lot - you deserve it.

It's better here - but don't take our word for it. Definity was named by Great Place to Work as one of the Best Workplaces in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting accessibility@definity.com.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).

#LI-Hybrid

#IND1

About the Team

Definity is the parent company to some of Canada's most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada's leading and most innovative property and casualty insurers. We can't do that without our people, so we embrace and encourage a culture that's collaborative, ambitious, rewarding, and empowering.

We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It's better here.