Program Manager

Program Manager
Position is contingent upon award.

Seeking a highly organized, proactive Program Manager with excellent leadership, communication, strategic thinking, and experience with daily operations management.

The ideal candidate will:

• Oversee and manage daily operations, contractual deliverables, and compliance with regulatory requirements.
• Provide guidance, support, and direction to team members, ensuring high levels of performance and alignment with organizational goals.
• Develop and maintain effective training programs to ensure employees understand their roles, responsibilities, and performance expectations.
• Support the quality of investigations by ensuring the quality, integrity, compliance, and accuracy of the processes used to complete background investigations.
• Ensure the quality, integrity, and accuracy of the personnel completing background investigations and completing necessary work for the client.
• Ensure that all internal policies and procedures are consistently followed by the team to meet organizational standards and regulatory requirements.
• Monitor compliance, identify potential risks, and proactively address issues related to adherence to policies.
• Act as the primary point of contact between the company and the customer, ensuring clear, timely, and professional communication.
• Build and maintain strong, positive relationships with key customer stakeholders, understanding their needs and aligning company efforts to meet those expectations.
• Oversee the planning, execution, and monitoring of programs and projects to ensure they are delivered on time, within scope, and within budget.
• Provide regular updates and comprehensive reports to senior leadership on the performance metrics, challenges, and successes.
• Analyze data and feedback to identify areas for continuous improvement.
• Facilitate meetings and presentations to keep all stakeholders informed about program progress and outcomes.
• Develop contingency plans to manage risks and ensure program continuity.

Requirements

• Top-Secret Clearance
• Bachelor's Degree in a related field preferred
• 5+ years' experience managing large-scale programs involving hundreds of employees, effective resource allocation, the achievement of organizational objectives, and adherence to regulatory requirements.

Job Location

Boyers, PA (On-site)