IT Application Support Team Lead to lead a team of talented IT Applications Specialists responsible for managing a large portfolio of enterprise infrastructure applications for our large telematics organization

IT Application Support team Lead to lead a team of talented IT Applications Specialists responsible for managing a large portfolio of enterprise infrastructure applications for our large telematics organization.

Location: Oakville (hybrid, 2 days onsite)

Responsibilities:

• Lead in a Business Relationship Manager (BRM) type role by developing a strong understanding of the various key stakeholders across the organization, especially as it relates to the managed list of enterprise applications.
• Develop and implement strategies to identify technology direction to support the business strategy while maintaining security posture.
• Working with the team, provide advice and recommendations to management regarding technology direction and roadmap capabilities, features and functions aligned with the business while maintaining security posture.
• Manage team task assignments, work arrangements and other department expectations.
• Engage in high priority incidents and manage escalations with internal users, departments and third party vendors.
• Lead problem management to resolve recurring issues in a timely manner.

Must Haves:

• 3 - 5 years experience managing or developing application teams.
• 3 - 5 years experience with Cloud Platforms (platform components and assembling applications).
• 3 - 5 years of experience in technical, functional & system support of IT applications.