Paralegal and Investigator Supervisor (Internal Adult Representation Services applicants only)

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Company: Hennepin County, MN

Location: Minneapolis, MN 55407

Description:

Salary: $68,888.14 - $103,332.21 Annually
Location : Downtown Minneapolis
Job Type: Full-time
Job Number: 25ARS893PC10
Department: Adult Representation Services
Division: ARS Administration
Opening Date: 04/01/2025
Closing Date: 4/8/2025 11:59 PM Central

Description

Adult Representation Services (ARS) is seeking a Paralegal and Investigator Supervisor to oversee the supervision of the department's paralegal and investigator staff. This position will provide direct supervision to staff, as well as manage workflow. This position will liaison with other supervisors, attorneys, and managers in the department. This position requires knowledge, experience, judgment, and the ability to coordinate legal services.

ARS provides high-quality, equitable representation to clients experiencing poverty in certain civil matters where appointment of counsel is necessary to protect a fundamental right or to further the county's mission of reducing disparities and promoting the stability of residents. Our holistic legal team includes attorneys, investigators, paralegals, and social service experts.
Location and hours:
This position will be onsite at the Health Services Building at 525 Portland Avenue South, Minneapolis, Minnesota 55415. Typical work hours are Monday through Friday, 8 a.m. to 4:30 p.m.
About the position:
This is a full time, benefit earning position. You must be a of the Adult Representation Services department to apply for this position. Limited duration employees are not eligible.

This position is internally classified as a Legal Support Services Manager. Click to view the job classification specification.

In this position, you will:
  • Supervise the paralegal and investigator work units in ARS, including but not limited to reviewing work, ensuring consistency with departmental procedures, determining priorities and schedules, managing workloads and the assignment of work responsibilities, and training and evaluating performance of paralegals and investigators.
  • Serve as a liaison between other supervisors, ARS staff, and managers with respect to the paralegal and investigator work units.
  • Identify and evaluate work unit procedures to develop processes that improve services and legal representation to clients.
  • Assist in collecting, preparing and analyzing case data, create process documents for paralegal and investigator work units, and provide correspondence to teams regarding expectations, work assignment, and departmental changes.
  • Provide specialized training and communication to the department regarding paralegal and investigator work units as needed.
  • Provide leadership to further department-based strategies that align with county goals, mission and core values for diversity, equity & inclusion.
Need to have:
  • Five years or more of administrative clerical support experience in a legal environment including two years or more of supervisor or lead worker experience.

Nice to have:
  • Experience working in a legal setting.
  • Strong interpersonal, communication, and problem-solving skills.
  • Ability to:
    • Train, coach, and mentor employees and build a collaborative team.
    • Solicit feedback, be adaptive to change, and create recommendations for process improvement.
  • A commitment to promoting diversity, equity, and inclusion in their work and interactions.
About the department:
The Adult Representative Services department is part of the Law, Safety and Justice line of business in county administration. The division make-up of employees includes a director, principal attorneys, senior attorneys, attorneys, paralegals, legal services specialists, case management assistants, parent mentors, Information Technology, as well as office and administrative support staff. More information about ARS can be found on our website:

About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align with our mission to serve residents through transformative services that reduce disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.

Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as Employee).

Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.

Your future. Made here.

This posting may be used to fill current and future vacancies.

Watch this videofor application best practices and tips.
Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a background check.

If you have questions, please contact:
Pajoua Chang
hcpromo
Why work here?

Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed - not only at work but as they move through life and its milestones. We offer advantages and opportunities others can't - including:
  • Meaningful work
  • Public service
  • Competitive pay
  • Work-life balance
  • Generous benefits
  • Opportunities to grow
  • Commitment to your success

By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.
Visit our benefits page to learn more: bridge.hennepin.us/eligibility.

If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) Information about the impact of job changes on benefits can be found
01

Are you a current regular or probationary employee of the Adult Representation Services department?
Note: Limited duration employees not eligible
  • Yes
  • No

02

This position is located at the Health Services Building at 525 Portland Avenue South, Minneapolis, Minnesota 55415. Typical work hours are Monday through Friday, 8 a.m. to 4:30 p.m.
Are you willing and able to meet these requirements?

  • Yes
  • No

03

How many full-time equivalent years of administrative clerical support experience in a legal environment do you have?
  • I do not have this experience
  • Less than 5 years
  • 5 years or more

04

Describe your administrative clerical support experience in a legal environment, referencing positions listed in your application/resume. If you do not have this experience, type "None" in the space provided.
05

How many full-time equivalent years of experience do you have as a supervisor or lead worker?
  • I do not have this experience
  • Less than 2 years
  • 2 years or more

06

Describe your experience as a supervisor or lead worker, referencing positions listed in your application/resume. If you do not have this experience, type "None" in the space provided.
07

If you are a disabled veteran (defined as having a permanent, service connected disability rated at 50% or more), the spouse, or the surviving spouse of a disabled veteran, and are applying for your first promotion after securing public employment, you are eligible to have five points added to your competitive promotional examination rating. Are you a disabled veteran (defined as having a permanent, service connected disability rated at 50% or more), the spouse, or the surviving spouse of a disabled veteran that would like to use your one time, five-point preference?
  • Yes
  • No

08

Your response to this question will help us evaluate the effectiveness of our recruiting sources and methods. Please choose the one source that best describes how you first learned about this promotional job opening. Please review all possible choices before making your selection.
  • Department email, unit bulletin board, or lateral/transfer process
  • Employee Career Center (ECC)
  • Employee Resource Group (ERG)
  • Employee or recruiter of Hennepin County (supervisor/manager, colleague, or Human Resources)
  • HC Connect
  • Hennepin County job notification emails
  • hennepin.jobs or governmentjobs.com

09

For the recruitment source selected above, please provide the specific name of the person, website, or media source.
Required Question

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