Vendor Program Manager III

Job Description

Vendor Program Manager III
Onsite

Summary:

Vendor Program Manager with 6+ years of experience with strong operational and vendor management background, an effective communicator that can project manage large initiatives, and effectively update cross functional stakeholders at all levels. Our company is seeking a Vendor Program Manager who is passionate about operational rigor, technology, and innovation to join the Business Acceleration Solutions (BAS) team which provides businesses with the solutions they need to operate and grow with our company. Depending on a business' needs, BAS will connect them with in-house engineers, recommend the right partners, or develop a customized combination of both. We are seeking an experienced Vendor Program Manager to join a team that is responsible for vendor activation, vendor strategy, and operationalizing programs which help partners succeed. The team thrives at the intersection of operations, strategy, programs, and data.

The ideal candidate can operate in complex cross-functional environments and has a keen understanding on how to apply vendor resources as an operational superpower. As an expert in the business partner ecosystem, you will engage cross functional teams as a programs advocate, drive operational efforts across BAS teams, and work closely with vendor teams on delivering value for business partners.

The ideal candidate should have a strong operational and vendor management background, be an effective communicator that can project manage large initiatives, and effectively update cross functional stakeholders at all levels. You should feel comfortable in an constantly evolving environment in which you have to manage multiple streams of work to drive concrete, actionable solutions for our company and its partners.

Responsibilities:

• Lead business unit vendor and operational strategy, implementation, and help internal teams activate vendors for program delivery and day to day operations
• Work with BAS teams to evaluate current workflows to proactively identify operational gaps or conflicts in existing processes, develop solutions, and create proposals for key stakeholder and leadership buy-in
• Serve as primary contact for cross functional partners and as a subject matter expert, providing guidance and advice for operational best practices and vendors
• Integrate and synthesize information from multiple teams, including programs, policy, and domain knowledge, in order to operationalize complex issues, mitigate risks, and solve problems
• Become an expert in our business partner ecosystem and our suite of products
• Establish vendor strategy, operational playbooks, and resolution processes
• Effectively communicate operational and complex procedural concepts to non-technical audiences
• Effectively organize and manage multiple, sometimes competing, priorities

Minimum Qualifications:

• Bachelor's Degree or equivalent 6+ years of experience in program management, vendor management, operational strategy, or equivalent experience
• Experience applying critical problem solving skills with demonstrated experience proposing solutions and enhancing operational performance
• Experience presenting complex policy related content to general audiences and senior business executives
• Problem solving and analysis experience solving business problems, individually or in a group setting
• Project management experience, including multitasking to lead and execute multiple projects in parallel

Preferred Qualifications:

• Experience working in roles within digital marketing
• Familiarity with our products and third party ecosystem PMP, CAPM, or other relevant project or vendor management certifications;

Pay range is $67 - $72 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

THE PROMISES WE MAKE:

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.

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Meet Your Recruiter

Krista McIlwaine

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