Account Manager, Isolation Valves - Process End Users

Company Description:

For over 75 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions - with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.

Specialties:

As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include:

• Pressure Management
• Isolation Valves & Actuation
• Control Valves & Regulators
• Process Control & Safety Systems
• Oil & Gas Automation- fiscal custody metering, controls, and SCADA
• Reliability Solutions & Services
• Specialty Pumps & Rotating Equipment
• Instrumentation
• Maintenance & Repair Services

Job Title: Account Manager, Isolation Valves - Process End User Accounts

Duties and Responsibilities:

• Responsible for the establishment, maintenance, and growth of professional business relationships with customers in selected accounts who influence the selection of technology, products and services for actuation related products.
• Prospects, qualifies, develops, and closes potential new customer accounts and sales opportunities.
• Maintains a high degree of product and application knowledge around isolation valves and actuators (pneumatic & electric)
• Maintains a high degree of industry knowledge and awareness, including trends, technology advancement, significant accomplishments by others in the business, state of the competition, significant events related to our business and the customers' businesses.
• Maintains company's Client Relationship related to customer opportunities and Shutdowns/Turnarounds.
• Establishes relationships, builds rapport to assist with influencing customer preference and specifications to include actuation products and services.
• Collaborates within account teams as required to develop and implement the strategy for the Account Plan.
• Works with multiple departments and support staff to provide customer solutions quickly and efficiently.
• Completes monthly sales reports and other required correspondence in a timely and effective manner.
• Manage customer expectations relative to deliverables and timeframes.
• Performs related duties as required.

QUALIFICATIONS:

Education/Knowledge:

• BS/BA degree required, engineering or associated technical degree preferred.
• Strong knowledge of process industry applications, operations, and technology, particularly focused with isolation valves, actuation, and automated control products.

Experience/Skills:

• A minimum of 5 plus years proven outside sales experience in the manual and automated valve industry. Excellent network of current industry contacts is preferred.
• 3-5 years' experience calling on Midstream, Downstream, and Process End Users. Experience with Process End User turnarounds and service is a plus.
• Electric actuation product knowledge is a plus.

COMPETENCIES:

• Excellent demonstrated ability to interface with and influence technical decision makers.
• Excellent prospecting/opportunity skills. Strong innovation in selling and servicing techniques.
• Excellent analytical and creative problem-solving skills.
• Excellent effective written and excellent oral communication skills, including strong presentation skills.
• Strong technical ability to evaluate potential product applications and alternatives.
• Strong customer service skills, including the ability to develop rapport and trust with customers while creating dependency.
• Strong interpersonal skills including engaged listening and acknowledging skills, as well as questioning and discovery skills.
• Strong drive and initiative, highly motivated.
• Strong negotiating skills.
• Strong information management skills, including personal computer use.
• Exhibits strong self-management skills including a high degree of professionalism and dependability.