Medical Staff Services Director - Credentialing

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title
Medical Staff Services Director - Credentialing

Location
Cleveland

Facility
Cleveland Clinic Main Campus

Department
Medical Staff and Credentialing Services-Chief Of Staff Division

Job Code
T2620L

Shift
Days

Schedule
8:00am-4:30am

Job Summary

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

As Director of Medical Staff Services, you will assist in aligning goals to the departmental strategic plan, ensuring quality and effectiveness of the programs via statistical research reporting. You will also supervise designated employees while creating an environment that fosters individual growth and development. All of your efforts help facilitate compliance with applicable accreditation and government agency standards, allowing caregivers and the Enterprise to continue providing exceptional, world-renowned healthcare.

A caregiver in this position works remotely (OH based) from 8:00AM - 5:00PM, with occasional local travel as needed.

A caregiver who excels in this role will:

• Direct the Medical Staff Services Department in its strategic plan.
• Generate new and innovative solutions to complex problems.
• Organize the functions of the local medical staff offices through the appropriate assignment of responsibilities, delegation of authority and all overall direction of work-flow processes.
• Monitor and evaluate the activities of the local medical staff office employees and provide management coaching, guidance and on-the-job training and retraining to ensure operational efficiency and adherence to policies and procedures.
• Plan and lead in the design, development, testing, training, implementation, evaluation, maintenance and enhancement of the MD-Staff modules.
• collaboratively with organizational leaders throughout the enterprise.
• Coordinate guidelines and standards for objective criteria for delineation of privileges for the system.
• Train new employees in software and hardware usage and work with employees to increase skills and function more effectively.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's Degree and seven years of experience in management or project management in a hospital and/or managed care setting, working with multi-specialty groups and/or other integrated delivery systems, or medical staff services OR High School Diploma/GED and ten years of experience
• Valid Driver's License (VDL)
• Knowledge of Joint Commission, NCQA, CMS, state licensure requirements and other regulatory and accrediting entities

Preferred qualifications for the ideal future caregiver include:

• Certified Professional Medical Services Management (CPMSM) and/or Certified Provider Credentialing Specialist (CPCS) Certification by the National Association Medical Staff Services

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• Requires standing, walking and sitting.
• Normal or corrected vision.
• Travel to various different communities required.
• Normal or corrected vision, hearing and speech.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities