Senior Manager, Member Education and Training
Apply NowCompany: National Rural Utilities Cooperative Finance Corpo
Location: Dulles, VA 20101
Description:
Senior Manager, Member Education and Training
Join a member-driven leader in a fast-paced, challenging and collaborative environment with the shared mission of supporting America's network of rural electric cooperatives. Since its formation in 1969, National Rural Utilities Cooperative Finance Corporation, or CFC, located in Dulles, Virginia, has provided capital and industry-leading financial products to more than 1,000 not-for-profit, consumer-controlled utility systems across the United States. Our exceptional team delivers the "CFC Difference" that encompasses our values of service, integrity and excellence in all our interactions.
CFC has a need for a Senior Manager, Member Education and Training to join the Events & Training team. This is a hybrid position requiring onsite work at our headquarters office in Sterling, VA, as well as optional remote workdays. The Senior Manager, Member Education and Training is responsible for overseeing the implementation of CFC's member-focused strategic content initiatives as well as its national executive and director financial education program. This position provides hands-on coordination for the development, implementation and delivery of educational programming materials.
As a Senior Manager, Member Education and Training, you will:
In coordination with internal stakeholders, facilitate the development and design of training programs, publications, case studies, industry briefs and learning resources to enhance financial analytic capability among cooperative executives and directors.
Partner with leadership to set the direction for strategic content development.
Collaborate with internal stakeholders to align and coordinate member content development and deployment across multiple communication channels.
Supervise team of instructional designers and content authors to develop and deploy content in live classroom and online environments.
Ensure CFC maintains a cultivated content library and implements tailored learning plans that advance CFC's mission with target audiences.
Drive partnerships and strategic engagement with members, industry allies and other key stakeholders.
Define and report monthly KPIs for content production and member consumption and engagement.
Lead and sustain team resources to include professional development and retention, work plans and deliverable timelines.
To be successful, you will need:
Bachelor's degree in Education, Organizational Learning, Business or related field.
Master's degree is preferred.
8 years of increasing responsibility handling various aspects of training & education.
5 years of experience managing teams and implementing member education strategies.
Experience in the financial and/or electric utility industry a plus.
Advanced ability in matching design and methods of training with content, audience and business needs.
Highly disciplined, self-motivated, and able to motivate others.
Ability to provide immediate and sound alternatives to unexpected issues (risk management).
Advanced ability to think strategically and exercise judgment.
Demonstrates a high level of integrity.
Advanced presentation skills.
Advanced ability to build and maintain strong relationships across all levels of the organization.
Advanced knowledge of Adobe Creative Cloud Suite, LMS Administration and Microsoft Office Suite.
Additional requirements:
Overnight travel required.
Work schedule flexibility for special events, as needed.
We offer a comprehensive benefits package that includes hybrid work options; annual incentive opportunities; an employer-paid pension plan; 401(k); medical, dental and vision insurance; a generous leave policy; onsite gym; and more-all in a friendly, professional work environment. For additional information, please visit our website at www.nrucfc.coop. CFC is an Equal Opportunity Employer committed to workforce diversity.
Join a member-driven leader in a fast-paced, challenging and collaborative environment with the shared mission of supporting America's network of rural electric cooperatives. Since its formation in 1969, National Rural Utilities Cooperative Finance Corporation, or CFC, located in Dulles, Virginia, has provided capital and industry-leading financial products to more than 1,000 not-for-profit, consumer-controlled utility systems across the United States. Our exceptional team delivers the "CFC Difference" that encompasses our values of service, integrity and excellence in all our interactions.
CFC has a need for a Senior Manager, Member Education and Training to join the Events & Training team. This is a hybrid position requiring onsite work at our headquarters office in Sterling, VA, as well as optional remote workdays. The Senior Manager, Member Education and Training is responsible for overseeing the implementation of CFC's member-focused strategic content initiatives as well as its national executive and director financial education program. This position provides hands-on coordination for the development, implementation and delivery of educational programming materials.
As a Senior Manager, Member Education and Training, you will:
In coordination with internal stakeholders, facilitate the development and design of training programs, publications, case studies, industry briefs and learning resources to enhance financial analytic capability among cooperative executives and directors.
Partner with leadership to set the direction for strategic content development.
Collaborate with internal stakeholders to align and coordinate member content development and deployment across multiple communication channels.
Supervise team of instructional designers and content authors to develop and deploy content in live classroom and online environments.
Ensure CFC maintains a cultivated content library and implements tailored learning plans that advance CFC's mission with target audiences.
Drive partnerships and strategic engagement with members, industry allies and other key stakeholders.
Define and report monthly KPIs for content production and member consumption and engagement.
Lead and sustain team resources to include professional development and retention, work plans and deliverable timelines.
To be successful, you will need:
Bachelor's degree in Education, Organizational Learning, Business or related field.
Master's degree is preferred.
8 years of increasing responsibility handling various aspects of training & education.
5 years of experience managing teams and implementing member education strategies.
Experience in the financial and/or electric utility industry a plus.
Advanced ability in matching design and methods of training with content, audience and business needs.
Highly disciplined, self-motivated, and able to motivate others.
Ability to provide immediate and sound alternatives to unexpected issues (risk management).
Advanced ability to think strategically and exercise judgment.
Demonstrates a high level of integrity.
Advanced presentation skills.
Advanced ability to build and maintain strong relationships across all levels of the organization.
Advanced knowledge of Adobe Creative Cloud Suite, LMS Administration and Microsoft Office Suite.
Additional requirements:
Overnight travel required.
Work schedule flexibility for special events, as needed.
We offer a comprehensive benefits package that includes hybrid work options; annual incentive opportunities; an employer-paid pension plan; 401(k); medical, dental and vision insurance; a generous leave policy; onsite gym; and more-all in a friendly, professional work environment. For additional information, please visit our website at www.nrucfc.coop. CFC is an Equal Opportunity Employer committed to workforce diversity.