Sr. Support Engineer
Apply NowCompany: Tata Consultancy Services
Location: Toronto, ON M4E 3Y1
Description:
Inclusion without Exception:
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
About TCS:
TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the worlds largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS employs over 612,000 of the worlds best-trained consultants in 55 countries. The company generated consolidated revenues of US $29 billion in the fiscal year ended March 31, 2024, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.
Role Description:
Administer and manage job schedules, workflows, and dependencies within the CAWA platform.
Ensure the scheduling and execution of recurring batch jobs, tasks, and processes are done reliably and on time.
Design and implement automated workflows, including defining job chains, sequences, and dependencies.
Troubleshoot and resolve workflow failures, ensuring that all jobs complete successfully.
Integrate CAWA with various systems and applications to automate business processes across different platforms (e.g., mainframes, Windows, Linux, and cloud-based systems).
Monitor scheduled jobs and workflows to ensure they run as expected and intervene in case of failures or delays.
Analyze and provide solutions to resolve any errors or issues related to job scheduling or automation.
Collaborate with other teams (e.g., application support, IT operations) to address and resolve issues.
Create and maintain technical documentation on job schedules, workflows, and troubleshooting steps.
Required Skill Set
Experience with CA Workload Automation (CAWA) or similar workload automation tools (e.g., Autosys, Control-M, Tidal).
Experience in job scheduling, automation, and process management in a multi-platform environment.
Familiarity with system integrations and automating workflows across diverse operating systems (e.g., UNIX, Linux, Windows, Mainframe).
Proficiency in scripting languages - Shell, Python, or PowerShell for creating automation scripts.
Strong understanding of workload automation concepts, including job dependencies, triggers, and error handling.
Experience in using s reporting tools to create and analyze job performance reports.
Ability to troubleshoot complex issues with job schedules, workflows, and dependencies.
Desired Skill Set
Batch Monitoring Support Experience
Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
About TCS:
TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the worlds largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS employs over 612,000 of the worlds best-trained consultants in 55 countries. The company generated consolidated revenues of US $29 billion in the fiscal year ended March 31, 2024, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.
Role Description:
Administer and manage job schedules, workflows, and dependencies within the CAWA platform.
Ensure the scheduling and execution of recurring batch jobs, tasks, and processes are done reliably and on time.
Design and implement automated workflows, including defining job chains, sequences, and dependencies.
Troubleshoot and resolve workflow failures, ensuring that all jobs complete successfully.
Integrate CAWA with various systems and applications to automate business processes across different platforms (e.g., mainframes, Windows, Linux, and cloud-based systems).
Monitor scheduled jobs and workflows to ensure they run as expected and intervene in case of failures or delays.
Analyze and provide solutions to resolve any errors or issues related to job scheduling or automation.
Collaborate with other teams (e.g., application support, IT operations) to address and resolve issues.
Create and maintain technical documentation on job schedules, workflows, and troubleshooting steps.
Required Skill Set
Experience with CA Workload Automation (CAWA) or similar workload automation tools (e.g., Autosys, Control-M, Tidal).
Experience in job scheduling, automation, and process management in a multi-platform environment.
Familiarity with system integrations and automating workflows across diverse operating systems (e.g., UNIX, Linux, Windows, Mainframe).
Proficiency in scripting languages - Shell, Python, or PowerShell for creating automation scripts.
Strong understanding of workload automation concepts, including job dependencies, triggers, and error handling.
Experience in using s reporting tools to create and analyze job performance reports.
Ability to troubleshoot complex issues with job schedules, workflows, and dependencies.
Desired Skill Set
Batch Monitoring Support Experience
Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resources.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.