Practice Development Specialist

Job Details

Level
Experienced

Job Location
Colorado Corporate - Denver, CO

Remote Type
Hybrid

Position Type
Full Time

Education Level
4 Year Degree

Salary Range
$85,000.00 - $95,000.00 Salary/year

Travel Percentage
Up to 50%

Job Category
Training

Description

Are you interested in making a difference in patient care? Learn about our unique culture of respect, growth, innovation, the best patient care, and how we give back to the community.

At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care.

• We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff!
• We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies.
• We offer competitive salaries and a great work/life balance: enjoy your weekends!
• UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!

United Urology Group is regarded as the leading urology network in the country. Our Affiliates include Chesapeake Urology, Arizona Urology-Phoenix & Scottsdale, Arizona Urology-Tucson, Colorado Urology, and Tennessee Urology.

Position Summary:

The Practice Development Specialist will coordinate directly with providers and office staff at United Urology Group, its Affiliate Practices, and Operations to identify opportunities for workflow improvement, integrate clinical and information technology resources, and facilitate training and educational sessions.

Primary Duties and Responsibilities:

Practice Development

• Works closely with the Director of Practice Development to develop and support strategies for physician practices to include, but not limited to, practice observations of the current state, review of findings, consultation on best practice recommendations, and opportunities for implementation of standardized policies and procedures.
• Learn business processes and cultural sensitivities at new urology practices and incorporate those learnings into a thoughtful change strategy and implementation.
• Provide extended onsite support for special projects (may require extensive travel).
• Report to the Director of Practice Development regarding the status, successes, and challenges of projects and practice development initiatives.
• Help to develop and communicate relevant and scalable policies, procedures, and best practices that are aligned with United Urology's corporate business and clinical operations.
• Maintain comprehensive knowledge of United Urology's clinical and business systems.
• Regularly analyze clinical systems utilization and make recommendations for optimization to appropriate managers and directors.
• Serve as the first line of contact/subject matter expert for clinical applications, systems, and related workflows.
• Coordinate with appropriate United Urology support teams to address and resolve operational and systems issues.
• Participate in local, regional, or national user groups or organizations to enhance networking and contacts and obtain best practices for implementation as applicable to the job position.
• Serves as a resource to Clinicians, Managers, and associates on the features, strengths, and weaknesses of the various applications and systems.

Training

• Assist with developing and delivering systems training in person or virtual classroom settings across all regional locations.
• Assist with onboarding new staff and providers across all regional locations (may require travel).
• Assist with verifying and monitoring the accuracy of staff and physician documentation within various applications and systems.
• Work closely with the Learning and Development Specialist to maintain accurate records and track training classes, student assessments, and end-user survey results.
• Assist with developing, updating, and maintaining training materials, including, but not limited to, videos, training manuals, role-specific job aides, etc.
• Assist with maintaining the centralized training document repository on SharePoint and the training resource page.
• Assist with maintaining and communicating training dates and schedules with managers and HR teams.
• Train and support the implementation of the Telehealth Program across all regions.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications

Qualifications:

• A Bachelor's degree in health care, IT, or business-related field oran equivalent combination of education certifications and directly related work experience is required.
• Minimum of three to five (3-5) years of experience with PM/EHR in a practice management setting.
• Experience with information systems, clinical software, and other computer applications.Prior experience with Allscripts is preferred.
• Strong computer skills in Microsoft Office products.
• Project management experience desired.

Knowledge, Competencies & Skills:

• Excellent customer service skills
• Ability to approach change collaboratively and with sensitivity to the needs of those being impacted.
• Superior leadership, problem-solving, team building, and decision-making skills.
• Excellent typing, written, verbal, and interpersonal communication skills.
• Proficient in computer software and database skills.
• Ability to multi-task and work in a fast-paced, high-volume environment.
• Proficient knowledge of Medical Terminology.
• Strong math and analytical skills.

Tech Requirements for the Job:

• High-speed, reliable internet connection to ensure uninterrupted communication and access to necessary systems and tools.
• Quiet and private work environment to maintain confidentiality and minimize background noise during calls.
• Proficiency in using remote collaboration tools, such as video conferencing software, instant messaging platforms, and customer relationship management systems.
• Compliance with all security and privacy policies and protocols, including safeguarding patient information and maintaining HIPAA compliance.

Direct Reports:

• N/A.

Travel:

• Ability to travel up to 50% of the year.
• Ability to stay at an identified work site for an extended period. (May require an overnight stay).

Physical Requirements for the Job:

• Regularly required to sit and stand for extended periods.
• Involves standing, sitting, walking, bending, stooping, and twisting.
• Requires full range of body motion, including manual and finger dexterity and eye-hand coordination.
• Occasionally lifts and carries items weighing up to 25 lbs.

Equal Opportunity Employer: United Urology Group and its affiliate practices are an equal opportunity employer. We do not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation.

The successful candidate(s) for any UUG position will be subject to a pre-employment background check.

Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws. Applications for this position are accepted on an ongoing basis until the role is filled. There is no specific application deadline.