Senior Automation Analyst

Introduction

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Senior Automation AnalystHCA Healthcare

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a(an) Senior Automation Analyst for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

Position Summary

What makes ITG unique as a technology company is that our solutions ultimately impact the care of patients. Although our skills are needed in a number of industries, we in ITG apply them specifically to the noble cause of healthcare. We are "Healthcare Inspired." It is this guiding vision that pervades and positively influences every level of our organization. It shapes our mission, defines our values, and brings our leaders and employees together in a shared enthusiasm for their work, setting ITG apart as a uniquely purpose-driven company in the IT industry. As a part of that, we exist to Raise the bar, Unlock possibilities, and Care like family.

HCA ITG Senior Automation Analysts are innovative individuals who use creativity and stakeholder partnerships to deliver business value. Senior Automation Analysts execute on projects and/or programs with significant interdependencies and communicate across multiple channels including ITG and Business Operations, to define an initiative's design and document desired solutions, develop automatons according to best practices and guidelines, and test automations to approved plans. Senior Automation Analysts have ownership of their efforts from conception, through the deployment of their products, including turnover to the appropriate technical and user support organizations. As a recognized leader, Senior Automation Analysts will be sought after to coach and mentor colleagues.

CORE COMPETENCIES

• Documentation
• Process Improvement/Redesign
• Solution Design
• Communication, Diplomacy and Advocacy
• Testing
• Implementation Knowledge
• Facilitation/Presentation
• Requirements
• Leadership
• Planning

VALUABLE SKILLS

• Technology Evaluation
• Domain Knowledge
• Scripting
• Version Control

SPECIALIST/EMERGING SKILLS

• AI/AIOps
• Machine Learning
• Contract Negotiation/Vendor Relations
• Statistics and Data Science

Major Responsibilities:

• Elicit and gather requirements for automation projects by working directly with internal and external customers
• Develop and maintain strong, proactive relationships with internal customers and IT teams to deliver actionable solutions
• Assess and quantify potential benefits of automation for business and technical processes
• Assist with building automation strategies and frameworks based on planned and prioritized automation work
• Design, Develop, Execute and Maintain Automated Scripts to specifications
• Identify, design, and develop creative solutions for practical automation problems during design, scripting, execution or maintenance
• Write efficient, easy-to-follow documentation on automation tools, scripts, and processes
• Assist with manual testing as needed to help development team meet schedule commitments
• Promote, recommend, and implement improvements to automation frameworks and processes
• Plan, implement and support upgrades, configuration and customization of tools and technologies utilized by the Automation COE
• Mentor other team members in technical skills as well as business related areas and provide guidance on complex automation efforts
• Take ownership of automation initiatives and work closely with Team Lead and/or Manager with all automation project planning activities
• Stay informed of automation industry trends and best practices
• Communicate value of automation to enterprise to both technical and business leadership
• Works with multiple areas at HCA to ensure understanding of assigned task.
• Adherence to all HCA standards and policies.
• Supports development of technical standards.
• Analyzes user specifications and requirements.
• Identifies opportunities for process improvements.
• Works to participate and learn best practices and procedures.
• Adheres to best practices for software design, retention, documentation, and deployment strategies.
• Works directly with service operations, product, and vendor teams to resolve, prevent, and eliminate customer technology issues.
• Gathers and documents business, user, functional and non-functional requirements for in scope products.
• Establishes and maintains solid business relationships.
• Actively owns and participates in lifecycle management of assigned applications and infrastructure.
• May provide afterhours/on-call support for applications.
• Has the ability resolve simple to complex production support issues.
• Performs other duties as assigned.
• Practices and adheres to the "Code of Conduct" philosophy and "Mission and Value Statement."

Education & Experience:

• Bachelor's degree Preferred
• Master's degree Preferred
• 5+ years of experience in a Systems Engineering, Analyst or Developer Required
• Or equivalent combination of education and/or experience

Knowledge, Skills, Abilities, Behaviors:

• Ability to write efficient, easy-to-follow documentation on automation tools, scripts, and processes Required
• Ability to evaluate automation utilizing Six-Sigma principles for improvement opportunities Required
• Ability to design, develop, and monitor business and technical processes Required
• Ability to identify, design, and develop creative solutions for practical automation problems during design, scripting, execution or maintenance Required
• Ability to build relationships, communicate effectively both formally and informally, and advocate for automation across the company Required
• Knowledge of testing best practices and skill in implementing them in SDLC Required
• Knowledge of frameworks and software design patterns used for implementing software solutions Required
• Ability to present and facilitate technical ideas while creating alignment among audience of varying disciplines Required
• Ability to determine alignment of new technologies to HCA strategic roadmap Required
• Ability to elicit and gather requirements for automation projects by working directly with internal/external customers Required
• Ability to become a trusted advisor, lead projects and programs, be a catalyst for change, dive collaboration among the automation community, and be a thought leader at HCA Required
• Ability to create project plans, understand dependencies, and drive towards identified milestones Required
• Knowledge of automation landscape, current and future industry offerings, and internal HCA capabilities Required
• Understanding of the HCA technical landscape Required
• Skill in using scripts to execute processes Required
• Skill in utilizing GitHub repositories as code repositories and version control Required
• Extensive depth of knowledge in one or more automation domains Required
• Knowledge of how contracting is handled Required
• Ability to work, make aligned decisions, plan and accomplish goals without explicit direction/guidance from leadership Required
• Knowledge of Artificial Intelligence principles and capabilities and the ability to identify use cases for it Preferred
• Knowledge of Machine Learning principles and capabilities, and the ability to identify use cases for it Preferred
• Ability to promote, recommend, and implement improvements to automation frameworks and processes Preferred
• Ability to teach other team members and other external staff Preferred
• Ability to design, develop, and monitor KPI, operational metrics, and other relevant automation data Preferred
• Ability to make decisions based on observed trends in the industry and platform Preferred
• Ability to perform interviews, evaluate candidates, assist with career path and performance evaluations of team members Preferred
• Knowledge of system architecture Preferred
• Ability to multitask, managing multiple projects and priorities Required
• Ability to be detail oriented and organized Required
• Ability to be adaptable and flexible and to handle ambiguity and changing priorities Required
• Behavior constituting professional demeanor and positive attitude Required

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Senior Automation Analyst opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.