Chief Operating Officer
Apply NowCompany: Direct Recruiters Inc.
Location: New York, NY 10025
Description:
Job Description
Client Summary:
Strategic Leadership & Integration
Operations & Growth
Financial & Business Performance
People & Culture
Marketing & Brand Growth
Required Experience and Qualifications:
Client Summary:
- The first same-day mental health company.
- Focuses on urgent psychiatric care, group therapy, and individual therapy.
- Covered by insurance, including Medicare and Medicaid.
- Technology-driven to eliminate long wait times for mental health providers.
- Offers care both in-person and virtually.
Strategic Leadership & Integration
- Act as the Integrator under the EOS framework, aligning departments and ensuring cross-functional collaboration.
- Develop and execute operational strategies to support growth, expansion, and financial sustainability.
- Partner with the SVP of Clinical Affairs to balance business objectives with high-quality patient care.
Operations & Growth
- Oversee multi-site, multi-state ambulatory care operations, ensuring scalability and efficiency.
- Drive growth and expansion initiatives, including market entry strategies and service line development.
- Optimize hybrid care models (in-person and telehealth) for seamless patient experiences.
Financial & Business Performance
- Own P&L management, ensuring financial health and operational sustainability.
- Oversee budgeting, forecasting, and financial planning, maintaining strong financial discipline.
- Manage revenue cycle processes and diverse payor mix, including Medicare and Medicaid reimbursement models.
People & Culture
- Lead Human Resources and People Operations, fostering a high-performance culture.
- Ensure strong talent acquisition, retention, and leadership development programs.
Marketing & Brand Growth
- Oversee growth and marketing strategies, ensuring brand visibility and patient acquisition.
- Drive innovative partnerships and outreach programs to support business growth.
Required Experience and Qualifications:
- MBA required
- Strong financial acumen, including expertise in P&L management
- Experience in multi-site, multi-state ambulatory care settings
- Expertise in growth and expansion strategies
- Familiarity with Medicare, Medicaid, and diverse payor mixes
- Experience with hybrid care models (telehealth & in-person services)
- Knowledge of EOS framework and experience serving as an Integrator