Senior Deployment and Itinerary Planning Analyst
Apply NowCompany: Holland America Group
Location: Fort Lauderdale, FL 33311
Description:
Job Description
One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can't. The Love Boat promises something for everyone.
We're looking for an amazing Senior Analyst, Deployment Planning to fill this role, which is based in our Fort Lauderdale, FL office. We're looking for an amazing Senior Analyst to fill this role. Under general direction, you'll be responsible for the strategic development of our award-winning itineraries; recommending fleet deployments based on analysis of net contribution models, consumer trends, competitive activity, strategic marketing goals, decarbonization goals, and technical requirements; and collaborating cross-functionally across departments to drive the launch of our cruise programs. This position, through quantitative and qualitative analysis, will influence the future direction of the brand while working closely with teams throughout the company, including Marine Operations, Shore Excursions, Port Operations, Marketing, Product Management, Marketing Communications, Guest Experience, other brands within the Corporation, and our International Offices.
Here's a summary of what Princess is looking for in its Senior Analyst, Deployment Planning. Is this you?
Responsibilities
Requirements
3-5 years travel industry experience in revenue management, finance, and/or itinerary planning preferred
Cruise industry experience preferred
Advanced analytical experience
Advanced user of Microsoft Excel
Advanced user of Microsoft Power Point and Word
Project management experience
Proficiency with visualization software including Tableau or Power BI, etc
Strong team building skills
Ability to solve problems with creative solutions
Able to work independently while managing multiple priorities
Excellent organization skills with extreme attention to detail
Excellent presenter and data-driven storyteller
Ability to effectively communicate findings and recommendations to senior leadership
Excellent written and verbal communication skills
Ability to lead cross-functional teams and build consensus
Resilience to keep projects moving forward while working with ambiguity
Passion and knowledge of worldwide destinations
This position is considered Hybrid and follows the Company's schedule of three days in the office per week (Tuesday - Thursday). However, beginning in 2027, employees in this position will be required to work on-site at our new headquarters in Miami, FL.
What You Can Expect
Our Culture... Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/.
Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com
#PCL
One of the best-known names in cruising, Princess is the world's leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can't. The Love Boat promises something for everyone.
We're looking for an amazing Senior Analyst, Deployment Planning to fill this role, which is based in our Fort Lauderdale, FL office. We're looking for an amazing Senior Analyst to fill this role. Under general direction, you'll be responsible for the strategic development of our award-winning itineraries; recommending fleet deployments based on analysis of net contribution models, consumer trends, competitive activity, strategic marketing goals, decarbonization goals, and technical requirements; and collaborating cross-functionally across departments to drive the launch of our cruise programs. This position, through quantitative and qualitative analysis, will influence the future direction of the brand while working closely with teams throughout the company, including Marine Operations, Shore Excursions, Port Operations, Marketing, Product Management, Marketing Communications, Guest Experience, other brands within the Corporation, and our International Offices.
Here's a summary of what Princess is looking for in its Senior Analyst, Deployment Planning. Is this you?
Responsibilities
- Prepares business cases for long-term strategic planning of our fleet of 17 ships and future newbuilds and presents for decision making to the Manager, Director, and senior executives.
- Develops new cruise itineraries from one to 116 days based on net contribution of ticket revenue, onboard revenue, port costs, and fuel consumption.
- Enhance itinerary efficiency to reduce carbon output as we aspire to become net carbon neutral by 2050.
- Completes historic qualitative and quantitative analysis of deployments, including price elasticity.
- Analyzes competitive data and develops informative dashboards utilizing industry and corporate resources.
- Works with the Consumer Insights team to survey past and prospective passengers to better understand current appeal of destinations and itineraries.
- Collaborate in cross-functional itinerary committee meetings with operations teams to balance logistics and safety needs with commercial considerations while creating award-winning itineraries.
- Develops solutions for prompt itinerary changes in response to external forces/crises, including political unrest, natural disasters, operational challenges, and more, while minimizing consumer impact.
- Drives the launch of future cruise programs for over 650 voyages annually through cross-departmental collaboration with teams in Marketing, Finance, Operations, Market Planning, and more.
- Collaborates with port managers, agents, and other cruise lines to confirm berth reservation requests and resolve berth congestion issues for over 350 ports of call.
Requirements
3-5 years travel industry experience in revenue management, finance, and/or itinerary planning preferred
Cruise industry experience preferred
Advanced analytical experience
Advanced user of Microsoft Excel
Advanced user of Microsoft Power Point and Word
Project management experience
Proficiency with visualization software including Tableau or Power BI, etc
Strong team building skills
Ability to solve problems with creative solutions
Able to work independently while managing multiple priorities
Excellent organization skills with extreme attention to detail
Excellent presenter and data-driven storyteller
Ability to effectively communicate findings and recommendations to senior leadership
Excellent written and verbal communication skills
Ability to lead cross-functional teams and build consensus
Resilience to keep projects moving forward while working with ambiguity
Passion and knowledge of worldwide destinations
- Must be legally authorized to work in the United States. Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).
This position is considered Hybrid and follows the Company's schedule of three days in the office per week (Tuesday - Thursday). However, beginning in 2027, employees in this position will be required to work on-site at our new headquarters in Miami, FL.
What You Can Expect
- Cruise and Travel Privileges for You and Your Family
- Health Benefits
- 401(k)
- Employee Stock Purchase Plan
- Training & Professional Development
- Tuition & Professional Certification Reimbursement
- Rewards & Incentives
Our Culture... Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/.
Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com
#PCL