Staff Product Manager - Customer Privacy and Consent
Apply NowCompany: General Motors
Location: Warren, MI 48089
Description:
Job Description
Staff Product Manager, Customer Privacy and Consent
Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the Technical/Innovation Center in Mountain View (CA) or Warren (MI) three times per week, at minimum. This position can be located at either of these 2 locations.
Why join us?
We empower our product teams to solve difficult problems - customer problems and business problems - in ways that our customers love and are beneficial for our business.
The Role
As Staff Product Manager for Customer Privacy and Consent, you will be responsible for defining a scalable customer privacy and consent effort for vehicle software and data across mobile, web and in-vehicle. You will oversee all instances where we provide disclosures and request consent from customers, ensuring transparency and choice.
The Customer Privacy and Consent team plays a critical role in maintaining trust and protecting information. Respecting customer privacy rights and obtaining their consent for the collection and use of data is critical to establishing trust and essential for businesses to comply with applicable laws, regulations, and company policies.
What You'll Do
Additional Job Description
Your Skills & Abilities (Required Qualifications)
What Will Give You a Competitive Edge (Preferred Qualifications)
Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of the California Bay Area.
Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.
This job may be eligible for relocation benefits.
#LI-LL2
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
Company and matching contributions to 401K savings plan to help you save for retirement;
Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
Tuition assistance and student loan refinancing;
Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Staff Product Manager, Customer Privacy and Consent
Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the Technical/Innovation Center in Mountain View (CA) or Warren (MI) three times per week, at minimum. This position can be located at either of these 2 locations.
Why join us?
We empower our product teams to solve difficult problems - customer problems and business problems - in ways that our customers love and are beneficial for our business.
The Role
As Staff Product Manager for Customer Privacy and Consent, you will be responsible for defining a scalable customer privacy and consent effort for vehicle software and data across mobile, web and in-vehicle. You will oversee all instances where we provide disclosures and request consent from customers, ensuring transparency and choice.
The Customer Privacy and Consent team plays a critical role in maintaining trust and protecting information. Respecting customer privacy rights and obtaining their consent for the collection and use of data is critical to establishing trust and essential for businesses to comply with applicable laws, regulations, and company policies.
What You'll Do
- Own the long-term product vision, setting privacy and consent strategic direction across multiple product teams and surfaces, balancing user privacy, business objectives, and regulatory compliance.
- Develop and implement strategies to ensure a transparent and delightful user experience that helps customers make informed choices about their data across vehicles, mobile apps, and web.
- Lead a cross-functional team of stakeholders encompassing Legal, Design, Engineering, Program, and Product Managers to create an intuitive customer experience that meets customer and business needs
- Actively monitor emerging trends, incorporate data, research, and market analysis to inform, define, prioritize, and drive execution of product roadmap that spans data collection, consent collection and experiences, and privacy controls.
- Act as the voice of the customer, ensuring digital products meet customer privacy and consent needs and expectations, even when you don't directly own the product.
- Help drive a data-driven culture and establish and monitor key metrics to measure the effectiveness of privacy and consent initiatives.
Additional Job Description
Your Skills & Abilities (Required Qualifications)
- 5+ years working on technology-powered digital products as a product manager.
- 3+ years of experience managing products focused on user trust, privacy, and transparency.
- Proven ability to balance tradeoffs between consumer needs and expectations, legal and regulatory requirements, and business objectives.
- Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative.
- Familiarity with privacy laws and regulations and their implications for consumer data collection and consent.
- Ability to identify key data and metrics required to make decisions and implications of their movement
- Strong communication and storytelling skills, with the ability to articulate complex concepts to all stakeholders
What Will Give You a Competitive Edge (Preferred Qualifications)
- Relevant educational background (MBA, etc.)
- Experience leading digital products across a variety of platforms (mobile, web, etc.)
- 8+ years of digital/software product management experience
Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of the California Bay Area.
- The salary range for this role is $168,000 to $258,800. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
- Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.
This job may be eligible for relocation benefits.
#LI-LL2
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
Company and matching contributions to 401K savings plan to help you save for retirement;
Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
Tuition assistance and student loan refinancing;
Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, "protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.