Director Enterprise Business Continuity Planning

Introduction

Do you want to join an organization that invests in you as a(an) Director Enterprise Business Continuity Planning? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Director Enterprise Business Continuity Planning like you to be a part of our team.

Job Summary and Qualifications

Job Summary:

One of the nation's leading providers of healthcare services, HCA Healthcare is made up of facilities that include approximately 180 hospitals and 2,400 total sites of care across 20 U.S. states and the United Kingdom. HCA Healthcare employs approximately 309,000 people and approximately 6% of all inpatient care delivered in the country today is provided by HCA Healthcare facilities. HCA Healthcare is committed to the care and improvement of human life and strives to deliver high-quality, cost-effective healthcare in the communities we serve.

Enterprise Business Continuity Planning (EBCP) is a resource to help prepare HCA Healthcare to successfully protect patients, employees, communities, and assets in the face of emergencies by providing management with tools and guidance necessary for risk assessment, contingency planning, and disaster recovery. Our mission will be accomplished by coordinating efforts and improving communication enterprise wide, providing leadership support for the Enterprise Emergency Operations and Business Continuity Planning Council, using technology to standardize and improve efficiency and management reporting.

Job Responsibilities:

• Oversees the development, implementation, testing, education, and maintenance of the enterprise business continuity program by performing the following:
• • Serving as the subject matter expert for business continuity planning by demonstrating strong knowledge of the following:
  • • Business impact analysis (BIA)
    • Business continuity strategy development and planning
    • Risk evaluation and controls
    • Hazard vulnerability assessment (HVA)
    • Emergency response and operations
    • Healthcare industry, particularly the risks as related to business continuity planning
• Staying informed on Company-wide initiatives (new service lines, acquisitions, reliance on third party vendor applications, etc.) and effectively evaluating the impact of those initiatives on the Company's business continuity program.
• Partner with business units in support of operational resilience strategies to ensure the Company's critical business functions can continue in the event of a disruption.
• Working with department contacts to promote EBCP and ensure a high level of awareness regarding business continuity planning across the Company as well as appropriate preparedness of personnel during an event or a disaster.
• Staying abreast of general business and economic developments and effectively evaluating the impact of those developments on the Company's business continuity program.
• Staying informed on regulatory changes, monitoring the business continuity program as it relates to audit and regulatory compliance and working with the business owners to developing a gap analysis and a plan to address any gaps.
• Facilitating the development of standards and helping to ensure business continuity plans are documented and meet those standards.
• Interacting with business unit managers regarding business continuity plans and following up with plan owners to help ensure their needs are being met.
• Serve as the business owner for AssuranceCM, the Company's enterprise wide externally web-hosted business continuity planning system by performing the following:
• • Understanding system capabilities and ensuring the system is used as efficiently as possible
  • Overseeing system reporting and understanding the capabilities and limitations
  • Maintaining a strong relationship with vendor leadership team and assist HCA product team with negotiating all contracts for service, consulting, and support.
• Conduct regular crisis management exercises to test the effectiveness of the Company's business continuity plans and identify areas for improvement.
• Demonstrating strong knowledge of all technologies and vendors used to support EBCP and overseeing the integration between technologies to ensure efficiency (e.g. AssuranceCM, StormGeo, HCA Alert, HCA CodeReady, etc.).
• Producing compelling presentations and training: develop and deliver clear, cohesive, and skillful communication regarding business continuity and crisis management.
• Overseeing the development of educational materials related to AssuranceCM and business continuity planning and providing these materials to lines of business to support planning efforts.
• Serving as the liaison between HCA Healthcare lines of business (e.g. HealthTrust, Parallon, HCA Lab services, Surgery Ventures, Physician Services, Home Health and Hospice, etc.) and the EPEO team to ensure emergency management and business continuity programs are operating effectively.
• Assisting and supporting lines of business (e.g. HealthTrust, Parallon, HCA Lab services, etc.) regarding the development and execution of emergency preparedness and business continuity planning exercises.
• Serving as the Co-chair of the Emergency Operations and Business Continuity Council, developing Council meeting agendas and driving strategy for the council in conjunction with the Enterprise Preparedness and Emergency Operations (EPEO) team.
• Serving as Co-Lead (Business Continuity representative) of the Clinical Downtime and Recovery Council.
• Continually developing technical knowledge in emergency preparedness and business continuity planning.
• Overseeing the development of all staff members by performing the following:
• • Working with department staff to develop department goals and objectives.
  • Working with department staff to develop personal goals for continual professional development.
  • Monitoring the department's progress toward goals and objectives and adjusting where necessary.
  • Understanding and explaining to staff members the objectives of department projects and each member's role in those projects.
  • Providing guidance and mentorship to staff members including addressing questions, contributing constructive on-the-job feedback, and training, conducting formal performance evaluations at least annually, serving as a positive role model and assisting in designing and implementing individual career development plans.
• Serving as the EBCP team lead when the Enterprise Emergency Operations Center (EEOC) is activated and help with staffing the EEOC 24 hours/day for the duration of a significant clinical or business disruption and/or disaster to support the Divisions and facilities impacted.
• Serving as the backup lead for EEOC operations should the EPEO team be unavailable for any reason.
• Facilitate and support the formal after-action review process following any major event that creates a significant clinical or business disruption.
• Working closely with EPEO Directors to ensure all department playbooks are up-to-date and available to our Division and facility teams.
• Overseeing updates to web sites (e.g. Share Point and Company intranet sites) that house EBCP training and educational content.
• Assisting the VP and AVP of Emergency Operations with other projects as requested

Professional Skills:

• Excellent verbal and written communication skills
• Superior client service and business development skills
• Ability to work across department lines to accomplish Enterprise Business Continuity goals and objectives
• Ability to work independently and at a consistent pace
• Proficient with Microsoft Office suite (Outlook, Excel, Word and PowerPoint)
• Excellent program management, prioritization, and organizational skills.
• Ability to lead a team and delegate where appropriate.
• Proactive and detail oriented
• Strong work ethic

Requirements:

• More than 7 years' experience (healthcare preferred)
• BCP certification (e.g. CBCP or MBCP) or equivalent preferred
• College graduate, master's degree in business or healthcare administration preferred
• Understanding of business continuity planning, emergency management, and disaster recovery assessments
• Prior experience in Business Continuity, Risk Management, Business Recovery, and/or Disaster Recovery
• FEMA Certifications (ICS 100,200,700,800), preferred
• Ability to be on-call during non-office hours to respond and support the Enterprise Emergency Operations Center (EEOC) during any event that has a clinical or business impact
• Ability to travel up to 25%

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Director Enterprise Business Continuity Planning opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.