Chief Operations Officer at Baptist Health Brookwood Hospital

Position Summary

The Chief Operating Officer (COO) at Baptist Health Brookwood Hospital is responsible for the smooth and efficient operations and integration of the Orlando Health Strategic Plan with Hospital Operations. The COO provides management oversight for the development of high quality, cost-effective programs and services within the Hospital, and exercises management responsibility over the hospital operations to ensure that the needs of patients, physicians and team members are addressed appropriately. This will be done either directly or indirectly through delegation to other management staff.

About Baptist Health Brookwood Hospital

Serving the Homewood community, Baptist Health Brookwood Hospital is a 595-bed acute-care hospital located in Birmingham, Alabama. The facility offers a full complement of services, including emergency care, cardiovascular care, bariatrics, orthopedics and rehabilitation, and surgical services. It also is one of the largest providers of psychiatric care in the state. The hospital has earned Primary Stroke Center certification from The Joint Commission, and its bariatric program has been accredited as a Comprehensive Center by the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP). The Women's Medical Center provides comprehensive women's services through all stages of life, including gynecologic surgery, maternity care, and labor and delivery services. Additionally, the Level III Neonatal Intensive Care Unit (NICU) holds Advanced Certification in Perinatal Care from The Joint Commission.

Baptist Health Brookwood is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities spanning from Florida's east to west coasts to Puerto Rico, and now to Central Alabama and beyond. Collectively, our 38,100+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Orlando Health is committed to providing you with benefits that go beyond the expected, with education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.

Responsibilities

• Assumes President's responsibilities in President's absence.
• Initiates, develops and implements the strategic planning process for the Hospital.
• Participates in the development and oversight of the Hospital budget.
• Develops new business strategies to enhance market share and overall performance.
• Prepares reports, performs analysis and review of services provided to ensure quality, cost effectiveness and appropriateness in the designed departments.
• Coordinates with chief medical officer, medical directors, medical staff members to ensure necessary input and evaluation of services, as well as strategic initiatives.
• Negotiates other contracts as needed to achieve strategy operational objectives.
• Ensures structure of high performing management team with clear accountabilities in all areas within Hospital operations.
• Ensures that departments are properly organized, managed, supervised and staffed.
• Ensures culture of customer services throughout operations.
• Ensures that operations conform to local, state and federal governmental regulations.
• Coordinates operations as appropriate with other Orlando Health executives and administrators.
• Establishes and maintains an open communication process throughout the corporation that reaches patients, visitors, families and team members, such that each feel they are treated special each time they have an encounter at Hospital.
• Enhances professional growth and maintains awareness of current industry trends, legislation or research which could impact strategy or operations in healthcare.

Qualifications

Required Education

• Master's Degree in Business, Health Administration or a related field.

Required Experience

• Minimum of eight (8) years management experience within a Hospital setting.
• Minimum of five (5) years experience as an Operational Administrator within a Hospital setting.
• Demonstrated leadership and complex organizational management skills.
• Well-developed marketing, organizational development and business skills.