General Manager

Job Details

Job Location
Orlando FRE - Orlando, FL

Description

Empower Rental Group is hiring a General Manager in Florida!

Empower Rental Group is a family of local equipment rental providers across the Southeastern US. We began with 3 locations in 2021 with the goal of being the difference in the equipment rental industry by doing everything differently. We now have over 30 locations (crazy right?) and we are hiring a General Manager to oversee our three Florida locations - Orlando, Clermont, and Deland.

From an operational perspective we strive to be easy to do business with! Equipment rental can be frustrating, and we set out to solve those issues from the beginning. Local rental companies tend to have great customer service, but are limited in their equipment availability, while large companies have more equipment, but often lack effective customer service and have issues with accurate billing.Empower Rental Group combines the best of both worlds. Our network of ever-growing local equipment rental branches keeps the local rental company customer service and feel but allows access to equipment from all of our locations. We pride ourselves on providing service within a few hours (rather than days) and on accurate billing. All of this leads to ERG being a local, no-excuses rental partner.

Company Benefits:

• 401(k)
• 401(k) matching
• Free Employee Medical Insurance
• Health Insurance
• Dental Insurance
• Health Savings Account
• Vision insurance
• Employer-paid life insurance
• Employee Assistance Program
• Employer paid STD and LTD Disability benefits
• Paid Parental leave
• Paid time off
• Referral program
• Retirement plan
• Employee Sharing Program

The General Manager is responsible for every aspect of the business for multiple branches. Leads the success of more than one branch and team by setting the bar high for performance. Manages the entire operation with full P&L responsibility; maintains sharp focus on Sales, Customer Service and Operations excellence. Monitor EBITDA, units-on-rent, average rental rates, margins for new and used sales, delivery & setup work, and operating profits. Coach, develop, and lead the teams to reach Company objectives and metrics in a fast-paced, dynamic, and high-energy environment. Collaborate with corporate counterparts and peer Managers across an expanding network of national branches. Interact effectively with all levels of employees.

Key Responsibilities:

• Achieve operational and revenue goals set by leadership; closely monitor reports and maintain firm control of more than one Branch's financial performance.
• Manage and/or contribute to proactive sales prospecting, new customer acquisition and account management of existing customers.
• Communicate vision and set leadership direction of employees for multiple branches.
• Organize process flow and physical space for continuous improvements (sales & business office, work yard, product assets, dispatch etc.). Prioritize workflow and manage day-to-day operation
• Provide branch employees with a healthy, safe work environment.
• Interview, hire and manage the performance of employees for multiple branches.
• Build and maintain strong working relationships with customers, vendors, and suppliers.
• Keep the Regional Director and management informed regarding areas of concern or opportunity such as major projects, inventory shortages, competitor activity or logistical challenges.
• Support and Build Unified Company Culture.
• Maintains a safe work environment.
• Demonstrates behaviors always aligned with Company's Core Values.
• Continuous Improvement
• Perform other related duties as assigned.

Job Requirements:

• High level of computer proficiency; especially with Excel and CRM applications.
• Excellent attention to detail along with a proven ability to organize people & processes for increased production and efficiency.
• Strong time management and multi-tasking skills; prioritize actions, set direction, and allocate resources in a fast-paced, high-volume operation.
• Excellent interpersonal, communication, and negotiation skills. Present information clearly and accurately; demonstrate command of the details and subject matter expertise in all interactions with customers, management, and colleagues.
• Lead with a sense of urgency and a strong focus on the customer; anticipate customer needs and avoid unnecessary crises through proactive, careful planning.

Education and Experience:

• Bachelor's degree in businessor 10 years branch level or higher leadership and management experience with full P&L responsibility.
• Experience in construction or industrial services is preferred.

Empower Rental Group is Equal Opportunity Employer