Access Center Nurse Manager

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission.

At Howard University, we prioritize well-being and professional growth.

Here is what we offer:

• Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
• Work-Life Balance: PTO, paid holidays, flexible work arrangements
• Financial Wellness: Competitive salary, 403(b) with company match
• Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
• Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us!

https://hr.howard.edu/benefits-wellness

• Manages clinical operations of the Access Center in accordance with the FPP goals and objectives.
• Serve on Nurse & Quality Council/Committee

Oversee clinical questions and refill questions through EGS/IVR phone tree.

• Collaborates with senior management, Providers, and internal FPP departments to ensure efficient and cost-effective operations in the standardization of best practices and processes.
• Partners with Executive Leadership team (Access Center Director, Clinical Operations Nurse Manager, Executive Directors of Operations, Practice Providers) to standardize best practices and processes throughout the Access Center
• Responsible for measuring and implementing strategies to increase quality and patient outcomes through utilization of the system's clinically integrated network
• Works closely with the Access Center Director to ensure the clinical portion of the Access Center is staffed appropriately
• Other duties as assigned.
  
  CORE COMPETENCIES:
• Registered Nurse with active DC license (can obtain within 90 days of hire)
• Minimum of two years of management experience in a primary care or specialty setting required.
• Managing Knack Software, experience required
• 1 year experience in Access Center required
• Certified in clinical specialty that FPP offers
• Must be well versed in interdisciplinary practice environments, with knowledge and experience in patient registration, billing, management of front-end staffing settings.
• Process management ability to effectively coordinate the efforts of professional and support staff with proven experience in conflict resolution and team development.
• Demonstrated understanding of healthcare fiscal management
• Excellent written, oral, and interpersonal skills
• Proficiency with EHR Systems and software applications
• Proficient with Microsoft Office
  
  MINIMUM REQUIREMENTS:
• Registered Nurse with active DC license (can obtain within 90 days of hire)
• Minimum of five (5) years nursing experience in an Ambulatory or Academic setting; two (2) years of management experience in a primary care or specialty setting required.
• Specialized in one of FPP specialties
• Managing Knack Software, experience required
• 1 year experience in Access Center required

Compliance Salary Range Disclosure

Expected Pay Range: $109,090 - $118,000