Dynamics 365 Developer / Architect
Apply NowCompany: Cyient
Location: East Hartford, CT 06118
Description:
Job Description
Location: East Hartford, CT
About the role:
Cyient is looking for a Customer Relationship Management (CRM) Architect who will work with our Customer and offshore to define, realize and deploy state-of-the-art customer support system solutions aligned with a Customer 360 Vision strategy.
The position will have a key focus on enterprise system integration and CRM solutions which will redefine the customer experience, specifically customer support experiences.
The focus will be centered on delivering CRM solutions that provide unified and relevant information in an intuitive workspace, and identifying opportunities which will transform business processes resulting in enhanced customer experiences.
The ability to envision and document infrastructure and system design specifications via architecture design diagrams, entity relationship diagrams, wireframes and other visual documentation for consumption by the IT team and customer stakeholders.
Ability to clearly articulate the vision for Dynamics CRM Solutions with the project team and the ability to solve problems related to both system and environmental limitations to provide solutions that match customer requirements.
You will have:
5+ years of experience with Dynamics CRM, with significant experience using Dynamics 365 and Dynamics CRM Online and proven capability in one or more of the following areas:
Demonstrated ability to design, configure and deploy Dynamics CRM solutions based on out-of-the-box features.
Experience in designing, configuring and deploying Dynamics CRM solutions based on complex xRM solutions with multiple customizations and integrations.
Demonstrated ability to build workflows, dialogs, configure custom actions, business process flows and calculated and rollup fields.
Demonstrated ability to configure custom command bar buttons, web resources, and other complex solution components.
Demonstrated ability to design Dynamics CRM solutions based on a technical and functional requirements.
Deep knowledge of Dynamics CRM features and limitations.
Deep knowledge of the Dynamics CRM SDK.
Certifications in supported Dynamic CRM versions (2013, 2015, 2016, CRM Online) and Dynamics 365
Significant knowledge of Dynamics CRM Online and Dynamics 365
Location: East Hartford, CT
About the role:
Cyient is looking for a Customer Relationship Management (CRM) Architect who will work with our Customer and offshore to define, realize and deploy state-of-the-art customer support system solutions aligned with a Customer 360 Vision strategy.
The position will have a key focus on enterprise system integration and CRM solutions which will redefine the customer experience, specifically customer support experiences.
The focus will be centered on delivering CRM solutions that provide unified and relevant information in an intuitive workspace, and identifying opportunities which will transform business processes resulting in enhanced customer experiences.
The ability to envision and document infrastructure and system design specifications via architecture design diagrams, entity relationship diagrams, wireframes and other visual documentation for consumption by the IT team and customer stakeholders.
Ability to clearly articulate the vision for Dynamics CRM Solutions with the project team and the ability to solve problems related to both system and environmental limitations to provide solutions that match customer requirements.
You will have:
5+ years of experience with Dynamics CRM, with significant experience using Dynamics 365 and Dynamics CRM Online and proven capability in one or more of the following areas:
Demonstrated ability to design, configure and deploy Dynamics CRM solutions based on out-of-the-box features.
Experience in designing, configuring and deploying Dynamics CRM solutions based on complex xRM solutions with multiple customizations and integrations.
Demonstrated ability to build workflows, dialogs, configure custom actions, business process flows and calculated and rollup fields.
Demonstrated ability to configure custom command bar buttons, web resources, and other complex solution components.
Demonstrated ability to design Dynamics CRM solutions based on a technical and functional requirements.
Deep knowledge of Dynamics CRM features and limitations.
Deep knowledge of the Dynamics CRM SDK.
Certifications in supported Dynamic CRM versions (2013, 2015, 2016, CRM Online) and Dynamics 365
Significant knowledge of Dynamics CRM Online and Dynamics 365