Conflict Resolution and Equity Analyst

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:
$83,763.90 - $128,373.25 Annual

Department:
Library Department

Job Type:
Regular Non-Represented

Exemption Status:
United States of America (Exempt)

Closing Date (Open Until Filled if No Date Specified):
April 20, 2025

The Opportunity:

Equity. Inclusion. Diversity.

DEI is about more than a performance, or saying the "right" words, it is a practice. It is the active work of building a sustainable future for our diverse organization and shared communities. More than just words, these are guiding principles in all that you do.

You speak up for change, and champion diversity with a deep understanding of equity and inclusion work. You have a demonstrated history of making significant impacts around equity and inclusion in large organizations and have witnessed the positive results equity and inclusion work can create.

And, you're just the type of person we want on our team.

Multnomah County Library (MCL) is pleased to announce we're currently hiring a Conflict Resolution and Equity Analyst to join our team.

In this role, under the supervision of the Library Equity and Inclusion Manager, you will work with library staff and management to train and provide cross cultural conflict mediation and resolution, you will be responsible for supporting our staff's ongoing equity and inclusion work, supporting the work of the Workforce Equity Strategic Plan (WESP) and supporting equity efforts focused on our patrons and community.

You will also provide strategic advice and consultation for the library on equity and inclusion principles and practices, and provide technical guidance and implementation support for the WESP. The WESP is a strategic roadmap for advancing the County's equity and inclusion work and bring us to a place where we center race and intersectionality. Through coaching, mentoring, consulting and training, you will build the capacity and understanding of employees to successfully integrate and demonstrate core competencies of the WESP. You will collaborate with Human Resources staff, Library Organizational Learning, and the County Office of Diversity & Equity to advance equity work in teams and programs and ensure that processes and outcomes are both in alignment with a trauma-informed and racial equity framework.

Working in the spirit of collaboration, you will facilitate processes that foster trust, growth and belonging. In working to resolve workplace tensions, you will respect the dignity of all parties and uphold confidentiality, while you promote a work culture of respect and understanding for the highly diverse populations the library serves. Multnomah County, and Multnomah County Library specifically has diversified quickly over the last several years. As such Equity work at the library continues to move from the transactional to the transformative. To this end, the Conflict Resolution and Equity Analyst will be responsible for the ongoing work of creating and facilitating environments and opportunities for effective cross-cultural communication and engagement. This means a successful candidate for this position is able to navigate cultural difference and conflict in both a respectful and ethical manner, while at the same time creating multiple and varied opportunities for access and inclusion.

MCL is committed to supporting our communities of color and other communities subjected to marginalization by centering race and intersectionality in the services we provide. As a member of our team, all staff are expected to act as allies to library staff and patrons from communities of color and other groups subjected to marginalization by:

• Speaking up to support staff and patrons subjected to marginalization
• Speaking out against racism and oppression
• Demonstrating behavior that is culturally aware and sensitive

Learn more about the library's services on our website.

To Qualify
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills:

• Bachelor's degree or 4 years equivalent experience in public administration, human resources, administration, cross cultural communication, organizational development, psychology, diversity management or a related field.
• 3 years of professional or volunteer experience in positions that focus on equity and inclusion, including 2 years teaching, training, or otherwise delivering related content.
• 2 years of experience applying mediation and conflict resolution practices and leading difficult conversations.
• Advanced ability to establish and maintain culturally effective working relationships with individuals from various groups and backgrounds which include employees, team members, and community members.
• Knowledge and understanding of the issues surrounding access, equity, diversity, inclusion, implicit bias, and institutional racism.
• Ability and experience communicating effectively to diverse collaborator groups.
• Ability to manage dynamic and challenging conversations and to tolerate ambiguity and turbulence and to role model these competencies to others.
• Ability to pass a criminal records check, should a job offer be extended. Results of the records check will be reviewed on an individualized basis. A conviction is not an automatic bar to employment.

Preferred Qualifications/Transferable Skills: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Ability and experience preparing clear, concise and comprehensive correspondence, reports, studies, and other written materials, as well as demonstrated skills in project and program design, implementation, management, and evaluation in a complex organization with a diverse workforce.
• Knowledge and understanding of culture, customs, and social experiences of communities suffering from marginalization, inequities of opportunity and access to public goods and services.
• Ability and experience developing and implementing strategies to identify and define complex equity and inclusion issues.
• Ability to respond to the specific needs of members of diverse populations.
• Knowledge of, anti-oppressive practices, or anti-racist practices
• Demonstrated management traits that reflect the County's culture, including intercultural sensitivity and responsiveness, a customer service orientation, trustworthiness and integrity, openness to change, and effective leadership and team building skills.

Screening and Evaluation
The Application Packet:

• A completed online application.
• A current resume.
• A cover letter addressing how your experience and qualifications align with our position.

Please only apply once for this opportunity.

The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications
• An evaluation of application materials to identify the most qualified candidates
• Consideration of top candidates/interviews
• May participate in staff engagement activities
• Criminal records and reference checks

Additional Details
Hybrid Telework: This position is designated as "hybrid telework," meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The temporary onsite work location for this position is the Library Operations Center located at 221 NE 122nd Avenue, Portland, Oregon 97230. Once Albina Library opens in the Summer of 2025, the work location for this position will move to 205 NE Russell St, Portland, Oregon 97212.

Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans' Preference: Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:
Anthony Cesario

Email:
anthonyc@multco.us

Phone:
+1 (503) 9883109 x83109

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:
9748 - Human Resources Analyst Senior