Senior Director of Admissions Processing

Job Title
Senior Director of Admissions Processing

Agency
Texas A&M University - Corpus Christi

Department
Office Of Admissions

Proposed Minimum Salary
Commensurate

Job Location
Corpus Christi, Texas

Job Type
Staff

Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs. As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

TAMU-CC's beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.



Learn more information here!

PURPOSE

The Senior Director of Admissions Processing is a strategic leadership position responsible for overseeing the comprehensive processing of undergraduate, graduate, and international applications and enrollments at Texas A&M University-Corpus Christi, a public R2 research university. This role ensures that all application and enrollment processes are efficient, accurate, and align with the university's strategic enrollment goals. The Senior Director supervises staff across these departments and collaborates with university leadership to optimize enrollment operations.

DESCRIPTION

Functional Area 1: Enrollment Processing Leadership & Operations Management -

Percent Effort: 40%

• Oversee the end-to-end processing of applications and enrollments for undergraduate, graduate, and international students, ensuring accuracy, efficiency, and compliance with institutional policies and regulatory requirements.
• Develop and implement standardized procedures and best practices to streamline operations and enhance the applicant experience.
• Collaborate with the admissions and recruitment teams to ensure seamless transitions from application submission to enrollment.
• In collaboration with the Admissions leadership team, plan, develop, recommend, organize, manage, and administer the operations procedures pertaining to the admission of all students.

Functional Area 2: Staff Supervision & Leadership Development

Percent Effort: 25%

• Lead, mentor, and supervise enrollment processing staff across undergraduate, graduate, and international applications, fostering a collaborative and high-performance culture.
• Provide ongoing training opportunities to ensure staff are equipped with current best practices and knowledge in enrollment processing.
• Set performance goals, conduct evaluations, and support career advancement for recruitment staff to maintain a motivated and effective team.
• Foster a collaborative office culture that emphasizes outstanding student-centered service excellence, accessibility, and responsiveness.

Functional Area 3: Technology Integration & Data Management

Percent Effort: 20%

• Oversee the implementation and optimization of enrollment management systems and technologies to enhance processing efficiency and data accuracy.
• Ensure the integrity and security of applicant data, adhering to institutional and legal standards for data management.
• Utilize data analytics to monitor processing timelines, identify bottlenecks, and implement process improvements.

Functional Area 4: Compliance, Reporting, & Continuous Improvement

Percent Effort: 15%

• Interpret and apply college admissions policies, rules, and regulations; ensure compliance with policy, state law, and applicable federal regulations pertaining to admissions processing and disclosure of applicant information.
• Develop and maintain comprehensive reporting systems to track processing metrics and inform strategic decisions.
• Lead continuous improvement initiatives to enhance processing workflows, reduce errors, and improve service delivery.
• Responsible for departmental budget development and oversite.

QUALIFICATIONS

• Bachelor's degree in higher education administration, business administration, information systems, or a related field.
• Ten (10) years of progressive experience in enrollment management or admissions operations, with at least three (3) years in a leadership role overseeing application and enrollment processing.
• Additional education may be considered as a substitution for the minimum requirements.
  
  • Master's degree and eight (8) years of progressive experience in enrollment management or admissions operations, with at least three (3) years in a leadership role overseeing application and enrollment processing.
  • Doctoral degree and six (6) years of progressive experience in enrollment management or admissions operations, with at least three (3) years in a leadership role overseeing application and enrollment processing.
• Demonstrated success in managing complex processes and leading teams in a higher education setting.
• Strong leadership and team management skills, capable of building relationships and developing a skilled staff
• Proficiency in enrollment management systems and data analysis tools.
• Advanced skills in Microsoft Suite, and typical modern computer programs
• Excellent organizational skills and problem-solving abilities, with a focus on process improvement
• Ability to adapt to changing technologies and regulatory environments.
• Strong customer service skills.

PREFERRED QUALIFICATIONS

• Degree in higher education administration, business administration, or information systems
• Experience as a director of Admissions, Enrollment Processing, or Admissions Operations
• Bilingual or multilingual abilities.

NOTE: This position has the possibility to be hybrid (partially remote).

SALARY: $80,000 - $90,000/annually, approximately.

• $6,666.67 - $7,500/monthly.

BENEFITS (rules, policies, eligibility apply)

From our generous benefits packageand professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.

INSURANCE:

• Medical
  
  • $0 - $30 per month for Employee Only coverage after university contribution ($920 value).
  • Up to 83% of premium covered by the university:
    
    • Employee and Spouse
    • Employee and Children
    • Employee and Family coverage
• Dental & Vision
• Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account

DUAL CAREER PARTNER PROGRAM

ON-CAMPUS WELLNESS OPPORTUNITIES

Work Life Solutions:

• Counseling, Work Life Assistance, Financial Resources, and Legal Resources

Tuition Benefits:

• Public Loan Forgiveness
• Book scholarships
• 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).

Retirement:

• Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)
• Voluntary Tax Deferred Account/Deferred Compensation Plan

Time Off:

• 8+ hours of vacation paid time off every month.
• 8 hours of sick leave time off every month.
• 8 hours of paid time off for Birthday leave.
• 12-15 paid holidays each year.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.