AI Program Manager

General Purpose:

This position is responsible for ensuring AI tools and solutions are tailored, adopted, and integrated effectively within each Practice Group. This role will work closely with the individual practice groups and support staff to understand their business needs, and utilizing their knowledge of AI products, will provide innovative and practical AI solutions that automate processes improving productivity and efficiency. Working closely with the Practice Support Director, this individual will be responsible for managing the entire implementation process, from design to deployment, and ensuring the successful adoption of AI technologies that align with overall firm objectives.

The successful candidate will position Holland & Hart to leverage the transformative potential of AI in legal practice, ensuring that the firm remains competitive and continues to deliver exceptional value to its clients in 2025 and beyond.

Essential Duties/Responsibilities:

• Explore, adopt, and implement cutting-edge AI solutions across practice groups.
• Manage AI projects by evaluating new AI technologies, coordinating test programs, and implementing AI technologies.
• Work in close collaboration with attorneys and cross-functional teams to drive AI use cases and adoption within different practice areas and instill foundational knowledge of AI capabilities, risks, limitations, and ethical responsibilities.
• Streamline legal workflows and find opportunities to reduce time spent on repetitive tasks
• Monitor and analyze legal technology and AI trends to identify opportunities to leverage the potential of AI
• Leverage AI and emerging technologies to enhance client service, ensuring alignment to firm goals while remaining competitive, and to deliver exceptional value to clients.
• Evaluate AI offerings in vendor solutions.
• Assist with developing and maintaining AI Compliance Program.
• Provide hands-on support for AI tool implementation.
• Conduct training sessions on AI tools for attorneys and staff.
• Measure and report on the impact of AI adoption.
• Other duties as assigned.

Competencies:

• Communication - Understands the importance of and demonstrates verbal, written, and non-verbal communications.
• Customer/Client Experience - Creates a consistent and exceptional experience for others, whether directly to external clients/customers or indirectly through internal support, that elevates the overall perception of the firm.
• Job Knowledge & Technical Skill - Demonstrates an understanding of objectives, duties, responsibilities, and expectations of the job with exceptional quality work.
• Organization & Planning - Proactively takes actions, finds solutions, and displays skills to be efficient and productive.

Job Qualifications (Education, Experience and Certification):

• Education: Bachelor's degree in a technical discipline, such as Computer Science, Information Technology, Data Science, or a related field. Alternatively, a combination of relevant education and practical experience in AI implementation and legal technology will be considered.
• Experience: A minimum of 5-7 years of relevant experience in a legal setting or professional services environment, with at least 2 years of hands-on experience implementing or working with AI technologies. Experience in an Am Law 200 firm or equivalent is highly desirable. A proven track record of successfully driving technology adoption and managing change within legal practices.
• Entrepreneurial Spirit: This position is highly entrepreneurial and therefore requires someone who is self-motivated, understands big business problems, develops end-to-end solutions, and owns the solutions through successful implementation.
• Advanced AI Literacy: Demonstrated understanding of generative AI technologies, their capabilities, limitations, and ethical implications in legal practice; including machine learning, natural language processing, and large language models.
• Compliance and Ethics Expertise: Deep knowledge of AI compliance requirements, including ABA Formal Opinion 512 and professional conduct rules governing AI use.
• Change Management Skills: Proven ability to facilitate organizational technology adoption and manage cultural transformation within professional service environments.
• Technical Proficiency: Strong technical background with experience evaluating, implementing, and customizing AI tools specific to legal workflows.
• Data Governance Understanding: Comprehensive knowledge of data privacy, security protocols, and responsible AI usage across enterprise environments.
• Strategic Innovation Mindset: Demonstrated track record of identifying and implementing technology solutions that enhance operational efficiency and client service delivery.
• Training and Education Design: Experience developing comprehensive AI training programs for legal professionals at various career stages.
• Interdisciplinary Collaboration: Ability to work effectively across practice groups, IT departments, and leadership to drive holistic AI integration.

Physical Requirements:

While performing the duties of this position, the employee must have the ability to sit, stand and/or walk for extended periods of time; manipulate (lift, carry, move) weights of at least twenty-five(25) pounds; have repetitive wrist/hand/finger movement to work on a computer and/or related office equipment; speak clearly and concisely so listeners can understand; and regularly understand the speech of another person.

The physical demands described here are representative of those that must be met by this position to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

Professional office atmosphere. Sedentary work that primarily involves sitting or standing for prolonged periods. Position may require occasional off-hour meetings and events.

The work environment characteristics described here are representative of those this position may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Holland & Hart offers of employment take into consideration a candidate's education, training, and experience, as well as the position's work location, external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. Colorado Salary Range - $94,384.00-$157,307.00 per year. A discretionary bonus may be available based upon performance.

The application window is anticipated to close on or after Friday, March 14, 2025.

Holland & Hart works hard to promote work/life balance with a 37.5-hour scheduled work week for most staff employees, a robust wellness program, and generous PTO and holiday pay for eligible employees. Full-time employees become eligible for benefits on the date hire, with a benefits offering that includes medical, dental, vision, life, AD&D, EAP, STD, and LTD. Also available are voluntary income protection benefits such as supplemental life, accident, critical illness, and long-term care insurances, as well as a 401(k)-retirement plan with a company match. In addition, the firm has programs that may provide for educational assistance, free or discounted legal services, and opportunities through the Holland & Hart Foundation, which is a non-profit organization dedicated to creating volunteer opportunities for lawyers, staff, families, and friends of Holland & Hart LLP. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis.