SAP Ops Manager
Apply NowCompany: NTT DATA Group Corporation
Location: Irving, TX 75061
Description:
Req ID: 317464
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a ERP Specialist Advisor to join our team in Dallas, Texas (US-TX), United States (US).
Job Description:
Responsibilities:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a ERP Specialist Advisor to join our team in Dallas, Texas (US-TX), United States (US).
Job Description:
Responsibilities:
- Oversee daily application support procedures and serve as the main contact.
- Foster a collaboration or relationship with important business partners in order to offer pertinent knowledge, assistance, and guidance on application support and enhancement.
- To guarantee that business operations are steady and fulfilling requirements, supervise the Interplant SAP supply chain processes and the Production Execution systems/teams (Receiving/Stock transports/Data collection/Labelling).
- In charge of managing the technical business partner connection with service vendors (contracts and SLAs), integrating personnel into the company, and working with partner managers on resource productivity and challenges.
- Manage the development of business process improvement and technological functionality.
- Manage application production environments, including change, release, problem, and incident management, using established protocols and procedures.
- Assist the Integration teams in making sure that the integration tools, and communication systems are reliable and satisfy business needs.
- Share updates regarding the status of open requests and collaborate with the management team to arrange for any resources that may be required for design, testing, and implementation assistance.
- Share problems that affect day-to-day operations and give updates on their resolution. Collaborate with the IT and business teams to resolve performance issues and share any findings that have an impact on the business.
- Foster a continuous improvement ecosystem across all team members.
- 10+ years of relevant experience, or an equivalent mix of education and experience, are required, along with a bachelor's degree from a recognized four-year college or university.
- A minimum of 5 years' experience is needed in an operational leadership role focused on the IT supply chain, including team building and management, with a focus on and extensive working knowledge of efficient technical support for IT systems.
- At least five years of experience configuring, maintaining, and overseeing an SAP/ERP implementation, with ATTP expertise being a plus.
- Familiarity with plant floor execution systems that are connected to SAP or other ERP.
- Familiarity with non-SAP systems (QMS, Mfg Analytics, etc.) that are integrated with SAP or other ERP
- Possess a working grasp of EDI and have experience designing and overseeing modifications and extensions in SAP technical settings using ABAP,.net, and middleware technologies.
- Practical expertise and understanding of the whole process of delivering IT software and systems solutions, from concept to design and development to production, operations, and maintenance.
- Effective management and leadership abilities that fit the company culture. Aiming for continual improvement, promoting operational excellence, and supporting change are examples of specific skills.
- Project management experience.
- ITIL or ITSM certification a plus.
- Experience in ServiceNow or similar tools.
- Experience working with offshore team.
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.