Sr. Project Manager, Technical Assistance & Performance

Salary: $42.73 - $65.23 Hourly
Location : Houston, TX
Job Type: Regular Full-time
Job Number: 14765
Department: Office of County Administration
Opening Date: 04/04/2025
Closing Date: 5/4/2025 11:59 PM Central

Position Description
Under minimal supervision, the Sr. Project Manager, Technical Assistance & Performance will be responsible for driving the day-to-day progress and success of technical assistance projects within the Technical Assistance & Performance Division in the Office of County Administration (OCA). Individuals in this role will also be responsible for managing processes' development, implementation, and refinement, as well as communicating with key stakeholders.

The Sr. Project Manager, Technical Assistance & Performance is expected to demonstrate outstanding communication skills, both written and verbal, possess expertise in change and project management, and exhibit the capability to effectively lead and inspire a team, ensuring a smooth and efficient workflow.
Duties and Responsibilities:

• Project Execution: Manages the development, implementation, and refinement of multi-week or monthly processes that include project kickoff, assessment, brainstorming, work plan development, testing (with adjustments as needed), implementation, reassessment, improvement, and sustainment. Ensures timely and effective execution of the project work plans, including oversight of other team members' work and deliverables from partner division and department staff as applicable. Typically oversees one to three TAP projects at any given time
• Communication: Regularly communicates with the TAP Director, other TAP team members, partner department and division leadership, Commissioners Court staff, and the OCA Executive Team on project progress and to gather feedback on an ongoing basis. As well as communicating with partner departments and division leadership to maintain alignment, discuss proposed changes or other relevant updates, and promptly respond to feedback.
• Collaboration: Identifies and acts on opportunities to leverage the expertise and resources of other supporting departments (HR, IT, etc.) to enhance project impact. In addition, provides support to the development and implementation of a Resource Bank for all County employees to access information about available resources, process-oriented best practices, and other useful information.
• Performance Tracking: Collaborates and facilitates meetings alongside TAP team members to support the preparation of Department Progress Meetings with the Goal Area Committees and assists with departments' monthly reporting on Performance Measures as needed.

Other Duties:

• This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time.

Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements
Education and Experience:

• Bachelor's degree in a directly related field from an accredited college or university and
• Four (4) years of experience.
• Two (2) years of experience managing a team.

OR

• Associates degree in a directly related field from an accredited college or university and
• Six (6) years of experience.
• Two (2) years of experience managing a team.

OR

• High School Diploma or G.E.D. equivalent from an accredited educational institution and
• Eight (8) years of experience.
• Two (2) years of experience managing a team.

Knowledge, Skills, and Abilities:

• Advanced knowledge of or ability to learn quickly about public policy, Texas county government operations, laws, statutes, functions, programs, and best practices for county operations.
• Knowledge of change management, project management, and team-building principles.
• Strong customer/client service mindset focused on listening to and understanding project partners' challenges, respecting their time through efficient conversations and clear and concise requests, and striving to solve problems to help County departments and divisions ultimately better serve the people of Harris County.
• Highly skilled in oral and written communication, with excellent ability to review and edit memos, policy documents, process flows, reports, and other documents.
• Skill in the use of Microsoft Office and project management applications.
• Ability to execute tasks in an effective and timely manner and prioritize assignments to meet directives while managing workload levels.
• Ability to establish positive relationships, maintain the highest standard of professional and personal ethics and behavior, and accept and provide supervision.
• Ability to drive organizational culture and build/manage high-performing teams.
• Ability to provide counsel to, interface with, and obtain feedback from a diverse range of stakeholders, including at the leadership level (elected and appointed officials).
• Ability to continuously learn about all County operations and Commissioners Court's goals and objectives to ensure the department is providing the appropriate service support to other County departments and offices.
• Ability to manage projects flexibly based on changing context, needs, information, and priorities.
• Ability to manage and motivate a team with expertise in relevant areas, including, but not limited to, technical assistance, project management, problem-solving, customer service, process improvement, and performance management.
• Ability to work amidst ambiguity with a high level of emotional intelligence, curiosity, integrity, ethics, and transparency.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
General Information
Position Type and Typical Hours of Work:

• Regular Full-time
• Monday - Friday | 8:00 A.M. to 5:00 P.M.
  
  • Occasional weekends, holidays, and overtime may be required based on the specific needs and demands of the department.

Salary:

• $42.73 - $65.23 Hourly
• Depends on Qualifications
• Based on 26 Pay Periods
  
  • Plus, benefits

Work Environment and Physical Demands:

• This position is based in an office environment, where the use of standard office equipment such as computers, phones, scanners, and filing cabinets is routine. The physical demands associated with this job are minimal, with occasional lifting and moving of objects weighing up to 10 pounds. The role is predominantly sedentary, involving mainly sitting with occasional standing and walking.

Reporting Relationships:

• Reports To Position: Director, Technical Assistance & Performance
• Supervises Positions: Project Manager, Technical Assistance & Performance (2)

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
BENEFITS

Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.
The following list of benefits is offered only to employees in regular (full-time) positions:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-term disability
• Employee Assistance Program
• Ten (10) days of vacation each year for the first five (5) years of service
  • Accrual rates increase based on years of service
• Eleven (11) County-observed holidays and one (1) floating holiday
• Professional development opportunities
• Dependent Care Reimbursement Plan
• Healthcare Reimbursement Account
• 457 Deferred Compensation Plan

The following benefits are also available to regular (full-time) employment and may be available to part-time employees:

• Retirement Pension (TCDRS)
• Flexible schedule (varies by department)
• Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County benefits website:
01

Which of the following best describes your highest level of education completed as it relates to this position?

• High School or GED diploma
• Associates Degree
• Bachelor's Degree
• Master's Degree or higher
• None of the above

02

Please describe your educational background including level of education completed, area of study and completed major and minor programs.
03

Which of the following best describes your verifiable years of experience? (To be considered, qualifying experience must be documented in your application's employment history)

• Less than four (4) years
• Four (4) years but less than five (5) years
• Five (5) years but less than six (6) years
• Six (6) but less than seven (7) years
• Seven (7) years but less than eight (8) years
• Eight (8) years or more
• I do not have this experience

04

Please provide details about your verifiable experience.Do not use "Please see Resume" or "See Resume"(To be considered, qualifying experience must be documented in your application's employment history)Please include your (a) role(s), (b) types of organizations, (c) scope of duties and responsibilitiesIf you do not have this experience, please type "None" in the space provided.
05

Do you have have a minimum two (2) years of verifiable, paid work experience managing staff?(To be considered, qualifying experience must be documented in your application's employment history)

• Yes
• No

06

Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions:Advanced:A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons.Intermediate:A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons.Basic:A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it.Entry Level:A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

• Advanced
• Intermediate
• Basic
• Entry Level
• Not proficient

07

Do you have a minimum four (4) years of verifiable, paid work experience in project or program management?(To be considered, qualifying experience must be documented in your application's employment history)

• Yes
• No

08

Do you agree to working occasional evenings and weekends based on the demands of the department?

• Yes
• No

09

Do you understand that this is a hybrid position that requires a minimum of two days in the office a week?

• Yes
• No

Required Question