Senior Key Agency & Pro Market Field Support Specialist
Apply NowCompany: Canon U.S.A., Inc.
Location: Melville, NY 11747
Description:
About the Role
We have an exciting opportunity for a Senior Key Agency & Pro Market Field Support Specialist (Sr Specialist, Technical) to join our Key Agency & Pro Market Field Support Team within the Canon USA Business Partner Group (BPG). If you have experience in the professional photojournalism and/or professional photography and video industries and an interest in supporting, educating, and engaging with that market, this could be the job for you!
Utilize your technical product expertise and industry experience to demonstrate Canon's imaging products and services with the goal of supporting current professional clients and exploring new business opportunities.
Ideal candidate will work remotely, based in close proximity to a major metropolitan city/airport hub in order to facilitate travel. This position requires frequent overnight travel to events, meetings, workshops, and/or productions.
This position is full time and is considered virtual. The office will be open 5 days a week; however you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs.
Your Impact
- Visit key professional end users to demonstrate and educate on Canon imaging products
- Provide support to imaging professionals and end users, which may include evaluation loans, troubleshooting, demonstrating equipment, and responding to questions regarding advanced product applications, workflow, and imaging techniques
- Plan and conduct internal, dealer and client training seminars in collaboration with the sales teams to educate about the features, specifications and applications of Canon's imaging products
- Collaborate with Canon's Marketing and Product Planning departments to provide support on product launches, marketing collateral, events, and other special projects
- Assess technical support requirements for the industry and develop / schedule appropriate activities and programs
- Participate in research, planning, and execution of trade shows, activations and events supporting the professional imaging market
- Develop audio/visual and technical documentation support materials to enhance information presented during training and technical demonstrations
- Follow up on assigned leads and identify and develop new business contacts with potential customers to increase Canon's share in the professional market
- Communicate, advise and collaborate with the sales organization regularly
- Compile product and market information, document business activities, and report on customer feedback and sentiment
- Represent Canon in on-camera interviews, social media, and marketing assets
- Develop enduring ties and communication with key end user clients and partners. Provide valuable customized solutions, and maximize the scope of our technology, world class service, and human capabilities to support this goal
- Use technical and industry expertise to support other internal departments such as Canon Professional Services (CPS), product and business planning, marketing, and sales support
About You: The Skills & Expertise You Bring
- Bachelor's degree in a relevant imaging, photojournalism, marketing, and/or business field or equivalent experience required, plus 5 years of related experience as an imaging professional
- Professional level knowledge regarding cameras, lenses, techniques, and applications to communicate with and support the professional end user
- Experience in the technical aspects of on location photojournalism and/or photography including image editing, remote filing, and transmission
- Experience working in a still and video hybrid newsgathering environment
- Experience working at or with key imaging agencies and/or wire services is preferred
- Ability to travel up to 50-70% nationwide, with some opportunities for international travel
- This position requires driving; therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies
- Ability to lift over 50 lbs
- Working knowledge of a CRM preferred
In accordance with applicable law, we are providing the anticipated base salary range for this role: $76,150 - $114,040
Company Overview
About our Company -#CUSA
Workstyle Description
Virtual - This position is full time and is considered virtual. The office will be open 5 days a week; however you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs.
Posting Tags
#PM19 #LI-AV1 #CUSA #LI-REMOTE #ID22
We have an exciting opportunity for a Senior Key Agency & Pro Market Field Support Specialist (Sr Specialist, Technical) to join our Key Agency & Pro Market Field Support Team within the Canon USA Business Partner Group (BPG). If you have experience in the professional photojournalism and/or professional photography and video industries and an interest in supporting, educating, and engaging with that market, this could be the job for you!
Utilize your technical product expertise and industry experience to demonstrate Canon's imaging products and services with the goal of supporting current professional clients and exploring new business opportunities.
Ideal candidate will work remotely, based in close proximity to a major metropolitan city/airport hub in order to facilitate travel. This position requires frequent overnight travel to events, meetings, workshops, and/or productions.
This position is full time and is considered virtual. The office will be open 5 days a week; however you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs.
Your Impact
- Visit key professional end users to demonstrate and educate on Canon imaging products
- Provide support to imaging professionals and end users, which may include evaluation loans, troubleshooting, demonstrating equipment, and responding to questions regarding advanced product applications, workflow, and imaging techniques
- Plan and conduct internal, dealer and client training seminars in collaboration with the sales teams to educate about the features, specifications and applications of Canon's imaging products
- Collaborate with Canon's Marketing and Product Planning departments to provide support on product launches, marketing collateral, events, and other special projects
- Assess technical support requirements for the industry and develop / schedule appropriate activities and programs
- Participate in research, planning, and execution of trade shows, activations and events supporting the professional imaging market
- Develop audio/visual and technical documentation support materials to enhance information presented during training and technical demonstrations
- Follow up on assigned leads and identify and develop new business contacts with potential customers to increase Canon's share in the professional market
- Communicate, advise and collaborate with the sales organization regularly
- Compile product and market information, document business activities, and report on customer feedback and sentiment
- Represent Canon in on-camera interviews, social media, and marketing assets
- Develop enduring ties and communication with key end user clients and partners. Provide valuable customized solutions, and maximize the scope of our technology, world class service, and human capabilities to support this goal
- Use technical and industry expertise to support other internal departments such as Canon Professional Services (CPS), product and business planning, marketing, and sales support
About You: The Skills & Expertise You Bring
- Bachelor's degree in a relevant imaging, photojournalism, marketing, and/or business field or equivalent experience required, plus 5 years of related experience as an imaging professional
- Professional level knowledge regarding cameras, lenses, techniques, and applications to communicate with and support the professional end user
- Experience in the technical aspects of on location photojournalism and/or photography including image editing, remote filing, and transmission
- Experience working in a still and video hybrid newsgathering environment
- Experience working at or with key imaging agencies and/or wire services is preferred
- Ability to travel up to 50-70% nationwide, with some opportunities for international travel
- This position requires driving; therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies
- Ability to lift over 50 lbs
- Working knowledge of a CRM preferred
In accordance with applicable law, we are providing the anticipated base salary range for this role: $76,150 - $114,040
Company Overview
About our Company -#CUSA
Workstyle Description
Virtual - This position is full time and is considered virtual. The office will be open 5 days a week; however you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs.
Posting Tags
#PM19 #LI-AV1 #CUSA #LI-REMOTE #ID22