Community Director

Community Director (Remote)

Invisible Hand is looking for a Community Director to join our rapidly growing agency. Our team's mission is to use culture, the network effect, and live experiences to meet our client's goals. Our client roster includes Spotify, PBS, Emerson Collective, Omidyar Network, Equality Federation, and many more.

This is a role within the agency that requires an exceedingly organized and well networked person with excellent client management skills. You will play a critical role in helping our clients to achieve their objectives, and build on the agency's flawless reputation and permission for building and maintaining long term relationships with communities of thought leaders, high level leaders, and grassroots influencers / organizers.

You are a self-starter, motivated by learning, able to work quickly, and a creative problem solver with incredibly strong communication skills and a "passion for polish." Candidates should be comfortable working in a startup environment. This is a high-touch client-facing role that requires maturity and discretion; candidates should enjoy cultivating client relationships and leading client calls.

Responsibilities include:

• Strategically craft strategies for advantageous client networking: curate dinner guest lists, facilitate 1:1 meetings, and arrange for pull asides during tentpole moments (i.e. TED, Nexus, Davos, etc.)
• Build apparatus for consistent engagement with the networks and communities we forge: CRM strategies, convening cadence, 1:1 outreach, etc.
• You can equally book and liaise with high level talent, thought leaders, executives, and research and book grassroots community leaders and microinfluencers
• Act as client advocate by translating their goals and key messaging accurately and persuasively with talent, influencers, community leaders, and more
• Keep an eye towards business development and organic growth opportunities for the clients and projects you're the lead on

Here's what we're looking for:

• At least 5+ years of client-facing surrogate or publicity experience
• You're a natural networker who can get to know people and keep in touch with them
• Experience booking and managing champions and surrogates and at all levels required
• Great presentation skills (both written and oral)
• You know who we need to know and who the vectors of influence are
• Ability to synthesize complex information into clear, concise briefs in partnership with stakeholders
• Appetite for solving problems, developing effective solutions, and performing in high-velocity, deadline-driven environments
• Exceptional organizational skills
• Ability to closely track project performance and oversee the successful completion of short and long term milestones

Invisible Hand is proud to have a diverse, inclusive team. At IH, we don't just celebrate our differences, we thrive on them. Our goal is to continue to create a workplace that fosters and champions diversity of thought, lived experience, and perspective, and we encourage people of all backgrounds to apply to join our team.