Director of Client Services (Northern California)

About the Job:

As the Director of Client Services, you will play a crucial role in identifying, developing, and expanding new business opportunities within your assigned geographic region. Your responsibilities will include:

• Developing and tracking a robust pipeline to proactively advance potential opportunities through the sales cycle.
• Overseeing the management of account relationships to ensure optimal client satisfaction through effective communication via telephone and email.
• Gaining a broad and specific understanding of each client's clinical development goals, programs, and needs.
• Creating and executing detailed sales strategies to maximize account development.
• Managing your territory by identifying and targeting the top 20 prospects.
• Cultivating strong, long-term relationships with key decision-makers and maintaining high visibility within accounts.
• Actively seeking to advance your industry and clinical development knowledge to better understand the industry and clients' programs.
• Understanding competitor strengths and weaknesses to effectively articulate BioBridges' competitive advantages.
• Communicating client needs, expectations, and culture to management and resourcing teams within BioBridges.

Territory:

• This role covers various clients and prospects in the Northern California markets. You can be located in Northern California or Seattle.

Requirements

Job Requirements:

• Minimum of 3 years of experience providing services to the Life Sciences sector (pharma, biotech, medical device).
• Experience in staffing or recruitment within the Life Sciences industry.
• At least 3 years of experience in contract or service-based sales.
• Uncompromising ethical standards.
• Proven ability to develop and maintain key business relationships.
• Comprehensive understanding of the life sciences marketplace.
• Exceptional interpersonal, negotiation, and organizational skills.
• Ability to focus on and achieve daily, weekly, and long-term goals.
• Self-motivation, presentability, and a team-oriented mindset.
• Ability to maintain a positive, results-oriented work environment, build partnerships, and model teamwork.
• BS/BA degree.