Sr. Digital Product Owner (Mobility)
Apply NowCompany: Hyundai Capital America
Location: Plano, TX 75025
Description:
Description
Who We Are
Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.
We Take Care of Our People
Along with competitive pay, as an employee of HCA, you are eligible for the following benefits:
Medical, Dental and Vision plans that include no-cost and low-cost plan options
Immediate 401(k) matching and vesting
Vehicle purchase and lease discounts plus monthly vehicle allowances
Paid Volunteer Time Off with company donation to a charity of your choice
Tuition reimbursement
What to Expect
The Sr. Digital Product Owner (Mobility) is responsible for executing the digital vision, strategy, and roadmap for HCA's Commercial and Mobility initiatives, in support of the HCA enterprise digital roadmap. In this highly visible position, this role will drive innovation and provide digital thought leadership to various internal and external stakeholders, including internal HCA departments, OEM digital teams, and HQ global matrix partners. In addition, this role will be heavily involved in creation of technology roadmaps, facilitation and creation of business requirements, business cases, vendor selection processes, and communications to drive executive approvals.
What You Will Do
1. As the subject matter expert, support the digital and technology vision, strategy, and roadmap for HCA's Commercial/Mobility business; work with business leaders to understand problems, current/future requirements, and define and shape innovative solutions.
2. Collaborate with internal and external partners to translate the strategic vision into priorities, goals, and a roadmap of features and enhancements that drive extraordinary customer experiences.
3. Identity digital capabilities and emerging technologies; assess their impact, strategic fit, opportunities, and risks to shape the strategic direction of innovation efforts.
4. Perform best practices benchmarking studies by leveraging all available sources including internal/ public information and SME interviews and provide valuable implications for HCA to close technology/innovation gaps against bestin-class market players.
5. Manage/leverage vendor relationships to deliver design thinking, proof of concepts, and associated business and system requirements; support all required project governance materials.
Qualifications
What You Will Bring
Minimum 8 years of progressive experience in an IT/Business strategy or digital product management role with exposure to a dealer/customer facing environment and/or back-office operations.
Hands-on experience with Salesforce projects, either as part of an implementation team or as a user of Salesforce in a business environment.
Familiarity with Salesforce development tools, including Apex, Lightning Web Components (LWC), and Visualforce is a plus.
Finance Industry, or Captive Automotive Finance industry experience preferred.
Prior consulting experience a plus.
Bachelor degree required in Information Technology, Computer Science or related field.
MBA a plus.
Six Sigma Certification is preferred.
Understands strategic perspective and is able to deliver results in a climate of rapid change.
Experience in product management, software product lifecycle, roadmap development, backlog management, and user story creation.
In-depth knowledge of Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud, etc.) and features like automation, reporting, and integrations.
Working knowledge of CRM, Business Process Management, Digital Workflows and Automation.
Comfortable making decisions supporting change and recommending new approaches to the way we do business.
Strong Interpersonal skills and an ability to influence corporate direction working closely with senior management to socialize and drive innovative solutions and communicate their value.
Familiarity with Personas, Customer Journey mapping and analytics.
Excellent oral and written communication skills, including the ability to effectively present to senior management and engage with internal stakeholders, ensuring alignment between business goals and technical solutions.
Working knowledge of system architecture, connectivity, and related concepts is helpful.
Ability to effectively handle multiple projects and/or vendor relationships simultaneously with close attention to detail and process.
Ability to recognize agile methodologies suitable for the project and able to adapt and formulate hybrid approaches.
Ability to recognize agile methodologies suitable for the project and able to adapt and formulate hybrid approaches.
Proficient with project management and presentation software including PowerPoint, Visio, MS Project, Excel, Access, and Word.
Work Environment
Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment.
The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.
California Privacy Notice
This notice only applies to our applicants who reside in the State of California.
The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA").
If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com .
Who We Are
Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.
We Take Care of Our People
Along with competitive pay, as an employee of HCA, you are eligible for the following benefits:
Medical, Dental and Vision plans that include no-cost and low-cost plan options
Immediate 401(k) matching and vesting
Vehicle purchase and lease discounts plus monthly vehicle allowances
Paid Volunteer Time Off with company donation to a charity of your choice
Tuition reimbursement
What to Expect
The Sr. Digital Product Owner (Mobility) is responsible for executing the digital vision, strategy, and roadmap for HCA's Commercial and Mobility initiatives, in support of the HCA enterprise digital roadmap. In this highly visible position, this role will drive innovation and provide digital thought leadership to various internal and external stakeholders, including internal HCA departments, OEM digital teams, and HQ global matrix partners. In addition, this role will be heavily involved in creation of technology roadmaps, facilitation and creation of business requirements, business cases, vendor selection processes, and communications to drive executive approvals.
What You Will Do
1. As the subject matter expert, support the digital and technology vision, strategy, and roadmap for HCA's Commercial/Mobility business; work with business leaders to understand problems, current/future requirements, and define and shape innovative solutions.
2. Collaborate with internal and external partners to translate the strategic vision into priorities, goals, and a roadmap of features and enhancements that drive extraordinary customer experiences.
3. Identity digital capabilities and emerging technologies; assess their impact, strategic fit, opportunities, and risks to shape the strategic direction of innovation efforts.
4. Perform best practices benchmarking studies by leveraging all available sources including internal/ public information and SME interviews and provide valuable implications for HCA to close technology/innovation gaps against bestin-class market players.
5. Manage/leverage vendor relationships to deliver design thinking, proof of concepts, and associated business and system requirements; support all required project governance materials.
Qualifications
What You Will Bring
Minimum 8 years of progressive experience in an IT/Business strategy or digital product management role with exposure to a dealer/customer facing environment and/or back-office operations.
Hands-on experience with Salesforce projects, either as part of an implementation team or as a user of Salesforce in a business environment.
Familiarity with Salesforce development tools, including Apex, Lightning Web Components (LWC), and Visualforce is a plus.
Finance Industry, or Captive Automotive Finance industry experience preferred.
Prior consulting experience a plus.
Bachelor degree required in Information Technology, Computer Science or related field.
MBA a plus.
Six Sigma Certification is preferred.
Understands strategic perspective and is able to deliver results in a climate of rapid change.
Experience in product management, software product lifecycle, roadmap development, backlog management, and user story creation.
In-depth knowledge of Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud, etc.) and features like automation, reporting, and integrations.
Working knowledge of CRM, Business Process Management, Digital Workflows and Automation.
Comfortable making decisions supporting change and recommending new approaches to the way we do business.
Strong Interpersonal skills and an ability to influence corporate direction working closely with senior management to socialize and drive innovative solutions and communicate their value.
Familiarity with Personas, Customer Journey mapping and analytics.
Excellent oral and written communication skills, including the ability to effectively present to senior management and engage with internal stakeholders, ensuring alignment between business goals and technical solutions.
Working knowledge of system architecture, connectivity, and related concepts is helpful.
Ability to effectively handle multiple projects and/or vendor relationships simultaneously with close attention to detail and process.
Ability to recognize agile methodologies suitable for the project and able to adapt and formulate hybrid approaches.
Ability to recognize agile methodologies suitable for the project and able to adapt and formulate hybrid approaches.
Proficient with project management and presentation software including PowerPoint, Visio, MS Project, Excel, Access, and Word.
Work Environment
Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment.
The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.
California Privacy Notice
This notice only applies to our applicants who reside in the State of California.
The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA").
If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com .