Senior Manager, Vendor Relations

Senior Manager, Vendor Relations

Reports To

Senior Director, Vendor Relations

Location

Sysco Canada

Type

FT - Permanent

Closing Date

18th April 2025

Salary Range/

Hourly Rate

$84,405 - $156,691

Company Overview

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

With over 57,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2024 that ended July 2, 2024, the company generated sales of more than $68 billion USD.

Sysco, one of Canada's Best Employers 2024, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?

For more information, visit www.sysco.ca or follow us @SyscoCanada at facebook.com/SyscoCanada; twitter.com/SyscoCanada or instagram.com/SyscoCanada

For a full list of opportunities, visit www.sysco.ca/careers

Role:

The Senior Manager, Vendor Relations oversees the entire accounts payable (AP) function for Canada, including Canada Support Centre (CSC), Broadline, and Specialty businesses, ensuring compliance with Sysco policies and Finance and Accounting Methods Manual (FAMM) procedures while optimizing processes. This role leads the AP team, ensuring timely and accurate payments, resolving aged balances, and maximizing cash flow benefits. They conduct audits, enhance financial controls, and collaborate cross-functionally to drive efficiency, mitigate risks, and implement best practices. Additionally, they contribute to system improvements and strategic decision-making to support organizational goals.

Role Responsibilities:

• Provides leadership, coaching, and support to the Accounts Payable team, ensuring efficiency in daily operations and adherence to company policies.
• Oversees hiring, training, and evaluating employees to enhance performance, professional growth, and overall team development.
• Ensures compliance with internal controls, FAMM, and Sysco policies and procedures, enforcing proper processes and controls.
• Responsible for all Canadian business including Broadline, CSC, and Specialty.
• Monitors, analyzes, and enhances AP processes, identifying areas for improvement and implementing best practices.
• Collaborates with department Leads (Merchandising, Costing, Inventory Control, Accounting, and Supply Chain) to streamline AP operations and develop efficiencies.
• Oversees inter-company accounts, ensuring timely reconciliation and compliance with Intercompany policies.
• Reviews and manages debit balances, aged purchase orders, and aged open payables, ensuring monthly and yearly resolution per FAMM policies.
• Maintains strong vendor relationships by addressing escalations and ensuring timely issue resolution.
• Conducts quarterly and yearly Coaching and Maximizing Performance (CMP) reviews, ensuring alignment with departmental and company-wide objectives.
• Engages in ongoing business transformation projects, working with Business Technology (BT) to drive process improvements and provide necessary support.
• Develops and supports a high-performing team through hiring, scheduling, performance coaching, and career management.
• Establishes clear performance goals, adapts to changing business demands, and ensures accountability through fair and timely performance management.
• Demonstrates executive maturity, professionalism, trust, and integrity in all interactions.
• Communicates company vision, goals, and expectations through department meetings, one-on-one discussions, and ongoing team engagement.
• Complies with Sysco's Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
• Understands that their role is critical in creating a safe organization with minimal environmental impact and the value that brings to the organization.
• Is willing to drive Environmental, Health and Safety performance by acting as an example and holding their team accountable to complying with EHS programs, policies, and requirements.
• Enables, champions and embraces an inclusive culture.
• Performs other duties as assigned.

Qualifications/Skills/Job Requirements (About you):

• Three to five (3-5) years of supervisory experience in a progressive AP role or related area.
• Five (5+) years of experience in a related area as an individual contributor.
• Post-Secondary diploma/degree in business or related field in finance.
• Proficiency in Enterprise Resource Planning (ERP) systems is preferred.
• Intermediate proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook.
• Valid driver's license with access to a vehicle may be required. Some ad-hoc travel may be required.

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.

External candidates submit cover letter & resume via www.sysco.ca/careers

Our Purpose:

Connecting the world to share food and care for one another

Our Mission:

Delivering success for our customers through industry-leading people, products and solutions

Our Identity:

Together we define our future of foodservice and supply chain

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Here's a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts Short-Term and Long-Term Disability Life Insurance Voluntary Optional Insurance Parental Leave Plan Company Pension Plan Group RRSP & TFSA Employee and Family Assistance Stock Purchase Plan Maple Virtual Care Unlimited on-line learning Sysco product discounts Preferred vendor discounts Colleague Resource Groups

(*benefits may vary based on location or bargaining unit)