Senior Vice President of Credit Policy

Arc Home LLC, founded in 2016 excels in providing wholesale mortgage brokers and correspondent lenders with specialized Non-QM lending solutions. Our approach centers on delivering smooth and efficient transactions, backed by innovative lending products and market-leading pricing strategies. We continuously enhance our portfolio to align with market trends, ensuring our clients have access to a broad spectrum of mortgage options.

As a top 10 Non-QM lender, Arc Home is not just committed to current excellence but also to future innovation in the mortgage industry. Alongside our comprehensive suite of standard agency mortgage programs, we are continuously expanding our range of specialty mortgage solutions. This forward-thinking approach is bolstered by the support of our parent organization, Angelo Gordon, enabling us to develop new products.

We're looking for a Senior Vice President of Credit Policy to join our team in our Moorestown, NJ headquarters. Reporting to the Chief Operating Officer, the SVP of Credit Policy will oversee credit risk strategy, policy governance, underwriting framework, and quality control. This role will ensure Arc's credit operations are aligned with market conditions, regulatory requirements, and investor expectations, while supporting business growth. This includes direct oversight of Vice Presidents responsible for Agency, Non-QM, and Quality Control teams.

This role is hybrid, working 3 days in the office and 2 days remotely each week. In addition to the salary range posted, this role is also eligible for an annual bonus.

• Lead and govern Arc Home's credit policy framework across Agency and Non-QM product sets, ensuring risk alignment, regulatory compliance, and operational consistency.
• Oversee the development, periodic review, and revision of all credit policies, guidelines, underwriting matrices, and supporting documentation.
• Monitor loan performance trends, audit findings, and investor feedback to proactively refine policy and mitigate credit risk.
• Collaborate with Capital Markets, Sales, Product, and Operations teams to evaluate new or revised product offerings, ensuring appropriate risk controls and underwriting support are in place.
• Establish and manage the loan exception and escalation framework, including delegated authority, scenario desk support, and trend reporting.
• Provide executive oversight of the Quality Control function, ensuring pre- and post-funding reviews align with policy objectives and investor compliance standards.
• Serve as the executive point of contact for high-level regulatory examinations, investor audits, repurchase negotiations, and indemnification matters.
• Maintain a formal governance process for policy development, including documentation, stakeholder engagement, implementation timelines, and audit readiness.
• Champion a risk-aware culture across all functions by leading training efforts, setting expectations, and promoting cross-functional accountability.
• Regularly report on credit policy metrics, loan quality performance, and exception trends to the Executive Leadership Team.
• Stay informed of agency guideline updates, industry regulations (e.g., RESPA, TILA, HMDA, Dodd-Frank), and market shifts impacting residential lending credit risk.
• Travel as needed for business purposes.

To be successful in the Senior Vice President of Credit Policy role, candidates should have the following:

Skills/Competencies:

• Strategic thinker with strong analytical and operational acumen; adept at identifying credit performance drivers linked to product and policy changes.
• Proven ability to balance long-term strategic goals with day-to-day operational realities while effectively managing risk.
• Skilled in cross-functional collaboration and executive-level stakeholder engagement, with a proven ability to influence peers and drive alignment across all levels of the organization.
• Expertise in credit risk assessment, loan performance analytics, underwriting policy, and scenario/exception handling.
• Strong regulatory fluency across mortgage lending compliance frameworks.
• Proven leadership in managing remote, high-performing teams.
• Excellent communication and policy documentation skills.
• Proficient in Microsoft Office Suite.

Education and Experience:

• Bachelor's degree in Business, Finance, Economics, or related field or equivalent work experience; MBA or other relevant advanced degree preferred.
• Progressive experience in mortgage credit policy, with at least 5 years in a leadership capacity.
• Deep knowledge of Agency (Fannie Mae, Freddie Mac, GNMA) and Non-QM/Non-Agency credit policy, underwriting, and operational guidelines.
• Demonstrated success managing large, remote teams and scaling credit policy functions in a high-growth environment.
• Prior experience interfacing with investors, auditors, regulators, and executive stakeholders.

At Arc Home, we prioritize life-work balance, ensuring our team members feel supported both personally and professionally:

• Comprehensive Health Benefits: We offer competitive health, dental, and vision plans, as well as life and disability insurances. Additional supplemental insurance options are also available. Eligibility starts the 1st of the month after your start date.
• Paid Time Off (PTO): PTO starts accruing from your first day of employment, allowing you to take the time you need. We also observe 10 paid holidays annually.
• 401(k) Retirement Savings Plan: We provide a Safe Harbor 401(k) plan with a generous company match to help you build a secure financial future. You can choose between Traditional and Roth 401(k) options.
• Friends & Family Loan Program: Team Members and their family and friends can take advantage of discounted rates on home purchases or refinancing through this exclusive program.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of associates assigned to this job.

Pay Range: $180,000 - $230,000 per year