Clinical Services Supervisor (Management Analyst III)

Salary : $77,640.16 - $129,399.50 Annually
Location : ALEXANDRIA (KL21), VA
Job Type: FT Salary W BN
Job Number: 25-00806
Department: Family Services
Opening Date: 04/05/2025
Closing Date: 4/11/2025 11:59 PM Eastern
Pay Grade: S27
Posting Type: Open to General Public

Job Announcement

This is an exciting time to join Fairfax County Government as we shape racial and social equity policies in the county through the One Fairfax Policy. Using this framework, we intentionally consider equity when making policies or delivering programs and services. To learn more, we highly encourage you to watch the Becoming One Fairfax-An Introduction to Key Concepts video by clicking and visit the One Fairfax webpage In alignment with One Fairfax, DFS is committed to strengthening the well-being of its diverse community. To learn more about DFS and its Mission, Vision, and Values, please click

About the Position
Under general supervision, the Quality Assurance Management Analyst III designs, develops, implements, and integrates a formal and structured quality assurance system for Clinical Services as well as other programs within the Domestic and Sexual Violence Division. This work is done in close coordination with the clinical services supervisors, as well as other program supervisors and program managers for purposes of ensuring best practice and programmatic consistency of practice. Requires a thorough knowledge of local, state, and federal program regulations and requirements to review and analyze clinical practices against desired outcomes and for conformance with program requirements. Prepares written and analytical reports on direct services outcomes and findings and provides feedback and recommendations to program staff, supervisors, and managers to address issues or problems identified during chart audits and program evaluation. Serves as a resource for DSVS staff regarding program regulation compliance questions and issues. Provides training and consultation to staff as needed regarding quality assurance. Supervises a quality assurance team. Discharge other duties as assigned as an employee of DSVS and DFS, and pertaining to direct reports.

Note: The assigned functional areas of the position are quality assurance and compliance, data management and analysis, policy development, and/or collaboration and community partnership.

Illustrative Duties
Designs, develops, implements, and integrates a formal and structured quality assurance system for Clinical Services as well as other programs within Domestic and Sexual Violence Services programs.
Ensures compliance with local, state, and federal requirements.
Improves practice and outcomes for the those served by Clinical Services as well as other direct services programs.
Promotes the use of meaningful data to inform program decisions.
Leads development of tools and protocols to ensure valid, reliable data is provided to managers through regular reports.
Manages and maintains program data and outcomes.
Contributes to the development of protocols, policies, procedures, grants and contracts for a behavioral health program, as well as the division;
Assists the division in planning and carrying out training for new staff, providing guidance to staff.
Communicates and works with colleagues, clients and the community in a manner that supports the agency and program goals and objectives;
Participates as a contributing member on interagency, multi-disciplinary teams, community groups and professional organizations;
Provides training and education on a variety of behavioral health/data/quality assurance topics;
Uses automated technology to maintain and update case data, notes, documents, records, contacts and summaries of information;

Required Knowledge Skills and Abilities
Knowledge of domestic and sexual violence, staying current on co-occurring treatment, and methods/approaches to address them.
Knowledge of intersections of interpersonal violence, marginalization, gender and systemic oppression
Ability to collaborate with and maintain relationships within the Clinical Services program and division to support best practice, continuous quality improvement and streamlining of data processes.
Ability to establish, develop, and maintain relationships and partnerships with individuals and organizations that enhance the coordinated community response for supporting victims/survivors of sexual and domestic violence, human trafficking and stalking.
Ability to conduct quality improvement to include identification, analyzing, managing, and reporting key performance indicators that enhances programmatic and divisional outcomes.
Extensive knowledge of the principles of clinical supervision, professional development, and performance management to include being able to direct the activities of licensed and professional staff.
Knowledge of how to accurately apply, interpret, and administer clinical regulations for counseling services as well as familiarity with standards for Domestic Violence Intervention Programs.
Ability to maintain professional ethics and confidentiality of client information,
Extensive knowledge of regulations and guidelines relating to standards for service provision to victims of domestic and sexual violence.
Ability to collect and analyze data as well as present data regarding trends, gaps, and outcomes for Clinical Services as well as division wide data.
Employment Standards

MINIMUM QUALIFICATIONS:

(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree in field related to the assigned functional area; plus four years of professional work experience within the functional area.

CERTIFICATES AND LICENSES REQUIRED:
None.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check and a Child Protective Services Registry check to the satisfaction of the employer.

This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies.)

PREFERRED QUALIFICATIONS:

• Master's degree in clinical field or other clinically related field.
• Experience in a behavioral health setting providing clinical services as well as supporting continuous quality improvement activities in a clinical setting.
• Supervisory experience.
• Data analysis, quality improvement, and project management experience.
• Ability to make oral presentations to department management, other departments, or the public.
• Demonstrated ability to write detailed, accurate reports, and to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze and present data.

PHYSICAL REQUIREMENTS:
Ability to travel to various locations throughout Fairfax County to provide coverage, attend meetings, and trainings not accessible by public transportation.
Ability to use automated technology to access, input, retrieve, and process information.
Ability to read data on a computer monitor and operate keyboard-driven equipment.
Ability to communicate clearly and concisely, both orally and in writing.
The job is generally sedentary in nature.
Work requires performing tasks with risk of secondary traumatic stress.
All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel Interview and may include a practical exercise.

The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home () and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. EEO/AA/TTY.

#LI-RS1
Merit Positions

Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:

• Medical/Vision/Dental Insurance Coverage
• Group Term Life Insurance
• Long Term Disability
• LiveWell Program
• Flexible Spending Programs
• Paid Leave (annual, sick, parental, volunteer activity, and more!)
• Paid Holidays
• Contributory Retirement Plan
• Deferred Compensation
• Employee Assistance Program
• Employees' Child Care Center
• Commuter Benefit Program
• Continuous Learning Opportunities

NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program:

For additional details please visit the
Non-Merit Positions

Non-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year.

• Medical/Vision/Dental Insurance Coverage
• Flexible Spending Program
• Deferred Compensation

Temporary: scheduled to work a maximum of 900 hours in a calendar year.

• No benefits

01

What is the highest level of education that you have completed?

• Less than 12th grade
• High school diploma or GED
• Some college
• Associate degree
• Bachelor's degree
• Master's degree
• Doctorate degree

02

Please indicate the major(s) or minor(s) for your completed degree(s). Check all that apply.

• Counseling
• Public administration
• Human Services
• Education
• Psychology
• Social work
• Other (related field)
• Other (non-related field)
• None of the above

03

If you answered "Other (related field)" or "Other (non-related field)" for the previous question, please list all of your majors and minors. If this question does not pertain to you, or you do not have a degree, enter "Not applicable".
04

If you answered "Some college" for the highest level of education completed, please indicate the number of quarter or semester hours you have completed towards a degree.

• Less than 45 quarter hours
• 45 to less than 90 quarter hours
• 90 to less than 135 quarter hours
• 135 to less than 180 quarter hours
• 180 or more quarter hours
• Less than 30 semester hours
• 30 to less than 60 semester hours
• 60 to less than 90 semester hours
• 90 to less than 120 semester hours
• 120 or more semester hours
• Not applicable

05

How many years of full-time equivalent professional work experience do you have within the assigned functional areas of quality assurance and compliance, data management and analysis, policy development, and/or collaboration and community partnership?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five to less than six years
• Six to less than seven years
• Seven to less than eight years
• Eight or more years

06

How many years of full-time equivalent professional social work experience do you have? Note: "social work" is defined as an academic discipline and profession that involves work with individuals, families, groups and communities to enhance social functioning and overall well-being. Please note for this requisition, experience in psychotherapy (e.g. counseling, clinical psychology, or marriage and family therapy) counts as social work experience.

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

07

How many years of full-time equivalent experience do you have supervising diverse staff?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

08

How many years of professional, full-time experience do you have working in quality assurance, data management, research, or evaluation in a clinical field (psychotherapy practice to include LCSW, LMFT, LPC, Clinical Psychologist)?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

09

Please indicate all the areas where you have professional work experience. Check all that apply.

• Data analysis
• Case reviews
• Audits
• Corrective action planning
• Report writing
• Large group (20+) presentations
• Project management
• Program evaluation
• Research design
• Logic models
• Development of data collection/measurement tools
• Workgroup facilitation
• Grant writing/grants management
• None of the above

10

How many years of professional experience do you have collecting and analyzing data and then presenting comprehensive reports to teams/management, other departments and/or the public?

• None
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five or more years

11

Please indicate your level of proficiency with Microsoft Excel.

• Beginner (Basic knowledge of creating a worksheet; performing calculations in a worksheet; modifying and formatting a worksheet; printing workbook contents)
• Intermediate (Knowledge of inserting and modifying graphic objects in a worksheet; customizing and enhancing workbooks; analyzing data using Pivot Tables, Slicers, and Pivot Charts)
• Advanced (Extensive knowledge of increasing productivity and improving efficiency by streamlining workflow; collaborating with others using workbooks; auditing worksheets; analyzing data; working with multiple workbooks; importing and exporting data, using Excel with the web)
• No experience

Required Question