Business Systems Analyst (Underfill Option) (Multiple Positions)

Initial Posting Date:
04/04/2025

Application Deadline:
04/21/2025

Agency:
Department of Transportation

Salary Range:
$6,123 - $9,409

Position Type:
Employee

Position Title:
Business Systems Analyst (Underfill Option) (Multiple Positions)

Job Description:

Operations & Policy Analyst 3 - Business Systems Analyst (Underfill Option) (Multiple Positions)
Oregon Department of Transportation
Driver & Motor Vehicles (DMV) Services Division
Business Systems Support
Salem

The role:

Join our team as a business systems analyst, where you will coordinate, plan and test changes to DMV's computer systems to ensure that we meet our customers' expectations for customer service, compliance with law and innovative development of new services! We are filling multiple positions! Apply today!

The goal of this recruitment is to fill this position at an operations & policy analyst 3 level. However, we encourage candidates who meet the minimum qualifications for an operations & policy analyst 2 ($5,325 - $8,148) to apply, as we may consider underfilling the position until the selected candidate meets the minimum qualifications for an operations & policy analyst 3. Underfill training will not exceed three years.

We encourage people from all backgrounds to apply for our positions. We hope you'll join us on our path to increasing diversity, equity, inclusion and belonging through our values, commitments, strategies and actions.

Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile

A day in the life:

• Coordinate small initiates such as system maintenance, legislative implementation, infrastructure modifications, upgrades and more.
• Assist in initiating system changes and corrections by monitoring and evaluating customers' needs, changes in laws and new goals of the agency.
• Create and maintain system change and correction requests.
• Perform legislative analysis of bills, assist with preparing fiscal impact evaluations and serve on implementation teams.
• Monitor the progress of system change and correction requests and keep customers, external partners and management informed.
• Verify the functionality and accuracy of new and modified programs, data and output with business customers.
• Evaluate project plans, develop forecasts and participate in feasibility and impact studies.
• Assist with the planning, scheduling and installation of upgrades or changes to computer application systems and other major technology infrastructure.
• Work closely with internal and external customers and provide guidance and support.
• Provide statistical query results and reports.
• Work in a standard office environment with hybrid work options available. The ability to come to the office based on business needs is required.
• To request a copy of the position description, which includes all duties and working conditions, please email ODOTRecruitment@odot.oregon.gov

What's in it for you:

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.
• Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying.
• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
• Public Service Loan Forgiveness opportunity!

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Minimum qualifications for an operations & policy analyst 3:

Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification;

OR

a bachelor's degree in business or public administration, behavioral or social sciences, finance, political science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.

Minimum qualifications for an operations & policy analyst 2 (underfill option):
Any combination of experience and education equivalent to five years of experience that typically supports the knowledge and skills for the classification;

OR

A bachelor's degree in business or public administration, behavioral or social sciences, finance, political science or any degree demonstrating the capacity for the knowledge and skills; and two years professional-level evaluative, analytical and planning work.

What we'd like to see:

If you have these attributes, let us know in your application materials! It's how we will choose whom to move forward! You do not need to have all these qualities to be eligible for this position. We may also use transferable skills, experience, education and alignment with ODOT values to help us decide who will move forward.

• Skill in investigating complex issues and identifying and recommending solutions.
• Proven ability to learn about and understand how complex systems are designed and operate.
• Proven ability to establish excellent working relationships with interested or affected groups while providing exceptional customer service.
• Experience managing overlapping deadlines well and producing a large volume of high-quality work.
• Skill in explaining complex material to audiences who may not understand or are not familiar with a particular system.

How to apply:

• Complete the following required steps:
  
  • Fill out the application or attach a resume. Please contact the recruiter under the 'Need help?' section if you have any questions about how to fill out the experience fields or to attach a document. Your submitted experience fields or attached resume must include dates (MM/YYYY) for each employer.
  • Complete questionnaire. Answer the checkbox-style questions before submitting your application.
• After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are a current State of Oregon employee, the tasks will come to your Workday inbox.
• If you are a veteran, you may receive preference. The task to upload your documents will be available after you submit your application. For privacy reasons, please do not attach your military service document(s) to your application or combine it with any other required document attachments.

Need help?

• For questions, call 971-345-1967 or email ODOTRecruitmentJS@odot.oregon.gov.

Additional information:

• This classification is currently undergoing a statewide classification study.
• We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security's I-9 form confirming you are able to work in the US. We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension].
• We may use this recruitment to fill multiple or future vacancies.
• We will conduct name-based and fingerprint-based criminal background checks on final candidates under consideration for this position. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.
• You will be represented by the Service Employees International Union (SEIU).

ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.

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