ServiceNow Business Development Manager _ IRM
Apply NowCompany: Tephra Inc.
Location: Edison, NJ 08817
Description:
Description:
Job Description
1. Lead presales &solutions effort for all ServiceNow opportunities within TCS BFSI (Banking, Financial Services & Insurance) Americas Business Group across
a. CISO/CRO portfolio encompassing Security Operation, Business Continuity Management, GRC and TPRM (Third Part Risk Management
b. IT Operations (CMDB, Discovery & Asset Management, Enterprise Architecture)
c. Front, Back office and Middle Office Operation within Banking, Insurance, Wealth & Asset management
2. Craft a solution strategy and value proposition which is contextual to customer's landscape, problem statement.
3. Author response (ppt, word) to RFX and proactive opportunities, defend solution with internal and end customer.
4. Carry TCV target, Build & manage opportunity pipeline engaging proactively with internal and external customer.
5. Collaborate with internal customer facing organization, horizontal functions like (hybrid cloud, BPS), technology COEs to mine opportunities, craft composite solutions for customers.
6. Create solution collaterals, collaborate with delivery to create success stories.
7. Be a Trusted Partner to customer, Build and nurture customer relationship, participate in delivery governance with customer, ServiceNow events for customer.
8. Collaborate with ServiceNow Partner and field sales organization to build and manage joint pursuits.
9. Engage in short-term consulting and advisory assignment with strategic Customers.
10. Amplify TCS ServiceNow offerings for BFSI Business Vertical within customer, ServiceNow and Industry ecosystem.
Pre-requisites
1) 10+ years of overall IT experience of which 5+ years in ServiceNow ecosystem and 2+ years of experience in presales & solutions
2) The ServiceNow experience should include.
a. Strong Understanding of ServiceNow platform
b. Extensive experience with ServiceNow SecOps, IRM and TPRM product portfolio
c. Experience with ServiceNow CMDB, CSDM, ITAM (HAM, SAM), EA (Enterprise Architecture/APM, SPM
d. Understanding of various Operating model for running ServiceNow in customer ecosystem including MSP/Direct, Centralized/Federated, shared Services.
3) Sound understanding of AI/Gen AI/Agentic AI architecture, solutions, applicable use cases.
4) SME in Security, Risk, Fraud and Compliance domain for Banking, Financial Services, and Insurance business vertical.
5) Sound understanding of regulatory environment North America based BFSI farm has to operate and ability to apply ServiceNow capabilities to help customer stay on top of the compliance needs.
6) Experience with ServiceNow competition (Archer, MetricStream., One Trust etc.) and adjacent products
7) Strong Understanding of SaaS platform offerings and, business model, alliance & channel
8) Technologist at heart and quick learner
9) Ability to work as Individual Contributor as well as leader, navigate through matrix environment and ambiguous situation and
10) Self-starter, Team Player and motivated; well versed in working in onshore-offshore model and open to travel.
#LI-AK1
Job Description
1. Lead presales &solutions effort for all ServiceNow opportunities within TCS BFSI (Banking, Financial Services & Insurance) Americas Business Group across
a. CISO/CRO portfolio encompassing Security Operation, Business Continuity Management, GRC and TPRM (Third Part Risk Management
b. IT Operations (CMDB, Discovery & Asset Management, Enterprise Architecture)
c. Front, Back office and Middle Office Operation within Banking, Insurance, Wealth & Asset management
2. Craft a solution strategy and value proposition which is contextual to customer's landscape, problem statement.
3. Author response (ppt, word) to RFX and proactive opportunities, defend solution with internal and end customer.
4. Carry TCV target, Build & manage opportunity pipeline engaging proactively with internal and external customer.
5. Collaborate with internal customer facing organization, horizontal functions like (hybrid cloud, BPS), technology COEs to mine opportunities, craft composite solutions for customers.
6. Create solution collaterals, collaborate with delivery to create success stories.
7. Be a Trusted Partner to customer, Build and nurture customer relationship, participate in delivery governance with customer, ServiceNow events for customer.
8. Collaborate with ServiceNow Partner and field sales organization to build and manage joint pursuits.
9. Engage in short-term consulting and advisory assignment with strategic Customers.
10. Amplify TCS ServiceNow offerings for BFSI Business Vertical within customer, ServiceNow and Industry ecosystem.
Pre-requisites
1) 10+ years of overall IT experience of which 5+ years in ServiceNow ecosystem and 2+ years of experience in presales & solutions
2) The ServiceNow experience should include.
a. Strong Understanding of ServiceNow platform
b. Extensive experience with ServiceNow SecOps, IRM and TPRM product portfolio
c. Experience with ServiceNow CMDB, CSDM, ITAM (HAM, SAM), EA (Enterprise Architecture/APM, SPM
d. Understanding of various Operating model for running ServiceNow in customer ecosystem including MSP/Direct, Centralized/Federated, shared Services.
3) Sound understanding of AI/Gen AI/Agentic AI architecture, solutions, applicable use cases.
4) SME in Security, Risk, Fraud and Compliance domain for Banking, Financial Services, and Insurance business vertical.
5) Sound understanding of regulatory environment North America based BFSI farm has to operate and ability to apply ServiceNow capabilities to help customer stay on top of the compliance needs.
6) Experience with ServiceNow competition (Archer, MetricStream., One Trust etc.) and adjacent products
7) Strong Understanding of SaaS platform offerings and, business model, alliance & channel
8) Technologist at heart and quick learner
9) Ability to work as Individual Contributor as well as leader, navigate through matrix environment and ambiguous situation and
10) Self-starter, Team Player and motivated; well versed in working in onshore-offshore model and open to travel.
#LI-AK1