Senior Software Performance Engineer

Job Overview:

As a Software Performance Engineer at AvidXchange Inc., you are an integral member of the Software Engineering team. The primary focus of the position is to work closely with the software development and operations teams to ensure optimal performance of the existing and the new applications. Position is required to continuously evaluate the performance testing process and explore opportunities for further optimization. Bring your expertise to the table to collaborate, analyze, design, develop, test, maintain and implement premier software. You will also to mentor new team members to foster their career growth.

What you will do:

• Working across multiple Agile teams in a large enterprise environment, collaborating with experienced engineers, architects, and stakeholders to deliver full life cycle application development and testing.
• Building open communication with your Product Owner, Quality Test Automation Engineers, fellow Software Engineers, Development DBA to understand and transform requirements into effective performance testing .
• Create automated scripts and perform load tests to validate system performance and stability, while maintaining test scripts in Git and integrating performance tests into CI/CD pipelines for continuous validation.
• Analyze test results, troubleshooting, and solving performance problem.
• Collaborating with Software Engineers, DBAs, Software Architects in the design, review, and implementation of new solutions to meet software performance objectives.
• Create and maintain monitoring dashboards to track key performance metrics, including response time, throughput, error rates, infrastructure usage, database performance, and user experience insights, enabling proactive performance management and SLA adherence.
• Team up with developers early in the development cycle to implement shift-left performance testing, ensuring performance is built into the application from the start.
• Monitor, evaluate system performance and recommend performance improvement.
• Identify trends and anomalies through monitoring tool such as Dynatrace/App Insight to analyze and keep track of performance history across system.
• Assist with production incidents, troubleshooting and provide root cause analysis.

What we are looking for:

• Bachelor's degree in Computer Science, Computer Engineering or related
• Broad performance engineering experience (modeling, tuning, diagnostics, monitoring, etc.)
• Broad performance engineering tool experience (Wily, Compuware, Dynatrace, LoadRunner, etc.)
• 7+ years of software performance engineering and testing experience.
• Ability to lead testing projects of all sizes
• Understand software development life cycle and process.
• Troubleshooting, analytical and problem-solving skills

Preferred Experience, Qualifications, and Skills

• Typically requires a University Degree or equivalent experience and minimum 3 years of prior relevant experience
• Experience with Continuous Integration and Continuous Deliver concepts and tools.
• Experience in LoadRunner, JavaScript, Dynatrace, Azure App Insights.

About AvidXchange

AvidXchange is a leading provider of accounts payable ("AP") automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they'll tell you our people are at the core of who we are. We focus on creating a culture of Diversity, Inclusion & Belonging, and are proud to be a safe place where teammates can bring their whole selves to work. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture - who we are, who we've always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we've created a company of over 1,600 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified as a Great Place to Work. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years - that AvidXchange is a Great Place to Work.

Who you are:

• A go-getter with an entrepreneurial mindset - that means you are not afraid of taking risks, winning big or facing the unknown.
• Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.
• Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.

What you'll get:

AvidXchange teammates (we call them AvidXers) get the perks and prestige of a publicly traded tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, competitive benefits and equity options. At AvidXchange, we are building more than a tech company - we are building an experience. We remain committed to a culture where you can fully be 'you' - connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you'll tell for years, you've come to the right place.

AvidXers enjoy:

• 18 days PTO*
• 11 Holidays (8 company recognized & 3 floating holidays)
• 16 hours per year of paid Volunteer Time Off (VTO)
• Competitive Healthcare
• High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
• 100% AvidXchange paid Dental Base Plan Coverage
• 100% AvidXchange paid Life Insurance
• 100% AvidXchange paid Long-Term Disability
• 100% AvidXchange paid Short-Term Disability
• Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
• Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
• 401k Match up to 4%
• Parental Leave: 8 weeks 100% paid by AvidXchange**
• Discounts on Pet, Home, and Auto insurance
• BrightDime Financial Wellness Tool, offered free to teammates
• WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
• Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
• Onsite gym fitness center, yoga studio, and basketball court
• Tuition Reimbursement up to the federal maximum of $5,250***
• Hybrid Workplace Flexibility
• Free parking

*Fully granted from beginning of year, pro-rated if hired mid-year

**Must be full-time for at least 3 months

***Must be full-time for at least one year

Equal Employment Opportunity

AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.