SERVICENOW DEVELOPER III
Apply NowCompany: Envision Healthcare Holdings, Inc
Location: Nashville, TN 37211
Description:
Job Description
Summary: The ServiceNow L3 Developer maintains, supports, and optimizes the ServiceNow platform by utilizing specific application and business knowledge to analyze requirements, design/test appropriate solutions, and implement new features and functionality as needed.
Company Overview: Envision Physician Services is a leading national medical group focused on delivering high-quality care to patients when and where they need it most. You'll find clinicians and clinical support professionals across the nation who are proud to call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country.
Benefits: At Envision Physician Services, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right ones for you and your family. Best of all, qualifying employees are eligible to enroll from day one, so you can rest easy knowing you and your loved ones are protected. Envision Healthcare offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits offered include but not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs.
Paid Time Off: Envision Physician Services offers paid time off, 9 observed holidays and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.
Responsibilities
Qualifications
If you are ready to join an exciting, progressive company and have a strong work ethic, join our team of experts! We offer a highly competitive salary and a comprehensive benefits package.
Envision Physician Services uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
Envision Physician Services is an Equal Opportunity Employer.
Summary: The ServiceNow L3 Developer maintains, supports, and optimizes the ServiceNow platform by utilizing specific application and business knowledge to analyze requirements, design/test appropriate solutions, and implement new features and functionality as needed.
Company Overview: Envision Physician Services is a leading national medical group focused on delivering high-quality care to patients when and where they need it most. You'll find clinicians and clinical support professionals across the nation who are proud to call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country.
Benefits: At Envision Physician Services, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right ones for you and your family. Best of all, qualifying employees are eligible to enroll from day one, so you can rest easy knowing you and your loved ones are protected. Envision Healthcare offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits offered include but not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs.
Paid Time Off: Envision Physician Services offers paid time off, 9 observed holidays and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.
Responsibilities
- Exercises independent judgment, and wide degree of creativity and latitude is expected.
- Evaluates current state processes and proposes future state processes including workflows, ITOM, CMDB, and ITAM, ensuring the overall integrity of the ServiceNow platform is maintained.
- Collaborate with network, system, and application Subject Matter Experts (SMEs) to solve ITOM, ITAM, and CMDB gaps.
- Implement integrations between ServiceNow and 3rd party solutions, and internally developed applications.
- Manage user request according to business needs and priorities.
- Designs and develops software applications, workflows, and configurations to meet customer needs.
- Troubleshoot application modules in response to user issues or requests and provides help desk support, responding to issues reported by users or support staff. Resolves these problems with application vendor or other technical support as necessary and appropriate.
- Participates in discussions to analyze and improve business process within the departments.
- Mentor peers and junior team members and promotes a knowledge-sharing environment.
- Works with end-user during User Acceptance Testing.
Qualifications
- Excellent written, oral, and interpersonal communication skills to communicate with all levels of management and team members.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Experience working both independently and, in a team-oriented, collaborative environment.
- Very effective verbal and written communication skills and works independently under minimal supervision.
- Proactive and effective identifying root cause, providing technical explanation of the issue and resolution, and proposing improvements to the process.
- 4-year Bachelor's degree in Math, Statistics, Computer Science, Information Systems, or an equivalent experience.
- 15+ years of experience as ServiceNow Developer / Lead supporting ITSM / ITAM / ITOM / HRSD / WSD and SPM functions.
- Strong knowledge on SPM modules, defining resource plan, financial plans, budget plans, etc.
- Strong knowledge on ITSM modules, OOB capabilities and integrations.
- Strong knowledge on HRSD, COE relationships and lifecycle Events.
- Strong knowledge on ITAM / ITOM / HAM Pro and SAM Pro and discovery tools.
- Strong experience on integrations to other systems like but not limited to Tanium, New Relic, Okta, Smartsheet, Oracle Cloud, DocuSign, Azure, AWS, Active Directory.
- Strong experience with ServiceNow custom integrations including REST / SOAP / JDBC / LDAP and SSO.
- Strong experience with Service Portal and web technologies (HTML, CSS, JavaScript, PHP, etc) and implementation of ECS.
- Strong knowledge of ACLs and advance scripting, custom notifications and surveys.
- Experience in implementing GenAI.
- ServiceNow Certified Application Developer is a must.
If you are ready to join an exciting, progressive company and have a strong work ethic, join our team of experts! We offer a highly competitive salary and a comprehensive benefits package.
Envision Physician Services uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
Envision Physician Services is an Equal Opportunity Employer.