Business Systems Analyst IV

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Company: Service Global, Inc

Location: Menlo Park, CA 94025

Description:

Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistic and global support services.

Job Title: Business Systems Analyst IV // Sales Strategic Planning & Operations Business Analyst
Location: US - CA - Menlo Park

Job Description:
  • We seek a highly detail-oriented and quantitative Business Analyst to help drive operational excellence for the Monetization Partnerships team.
  • This person will be responsible for deriving insights from large data sets to design, build, and launch robust data quality processes that enable partner-facing and client-facing teams to make analytically-driven strategic decisions.
  • The ideal candidate will thrive in a dynamic and fast-paced environment, be comfortable tackling new internal business operational challenges, drive results quickly, have sophisticated analytical and communication skills, and is deeply passionate about Meta.
Responsibilities
  • Consult and liaise with stakeholders to gather and confirm business requirements
  • Analyze and consolidate information to develop solutions to ensure business requirements are achieved
  • Partner with key stakeholders to identify how business requirements can be delivered to ensure improved user experiences and reduced cost and time impacts
  • Provide expert support to key stakeholders in managing system and process changes
  • Map current and future business processes
  • Work with the business to create UAT test cases and success criteria for solutions and enhancements, ensuring functional requirements are met
  • Facilitate UAT testing for Salesforce functionality roll-outs Prioritize Business requests negotiate with the business on competing requirements
  • Work closely with stakeholders and directly with technical teams to architect technology solutions to meet client needs.
  • Develop insights from salesforce data and dashboards for partner and client-facing team
  • Extract insights from large data sets and communicate recommendations to varied audiences including high-level management.
  • Co-own/support end-to-end development of data quality workflows.
  • Develop a deep understanding of the business and connect the dots between teams to identify areas for improvement, efficiency, and collaboration.
  • Collaborate with Monetization Partnerships leaders and other internal stakeholders on key business initiatives and special projects.
  • Manage database updates based on stakeholder requests.
Minimum Qualifications
  • Salesforce Admin Certification
  • 8+ years of experience in sales operations, strategic planning, and/or business operations.
  • Proven stakeholder management experience - including managing multiple cross-functional partners simultaneously.
  • Experience solving complex and diverse business problems.
Preferred Qualifications
  • Experience driving the full project lifecycle from conceptual strategy to final execution
  • Experience in establishing operational discipline and rhythm for businesses and teams
  • Bachelor's degree in engineering, economics, business, or other quantitative disciplines
  • Advanced SQL knowledge Advanced Excel skills
  • Proven experience leading/influencing stakeholders at different levels of an organization
  • Experience leading organizations through large-scale change management processes
  • Product management experience


Mandatory Skills

Salesforce Admin Certification 8+ years of experience in sales operations, strategic planning, and/or business operations.

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