Section Manager, Glass and Salvage
Apply NowCompany: Desjardins Group
Location: Ottawa, ON K1A 0A5
Description:
Temporary position for 6 months.
As the Section Manager, Glass and Salvage you will manage and lead a team of agents to ensure the on-going operations are performed effectively and efficiently in the best interests of our members and clients. Your role involves using your ability to make quality decisions and optimize work processes to manage a portion of a subset of sales and operations activities. You are responsible for overseeing your group's service offer and for developing and implementing its business plan. With an ability to develop talent and drive results, you can effectively manage people and performance, produce reports and ensure member/client satisfaction. More specifically, you will be required to:
What we offer*
* Benefits apply based on eligibility criteria.
What you bring to the table
Trade Union (If applicable)
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Management (FG)
Unposting Date
2025-04-14
As the Section Manager, Glass and Salvage you will manage and lead a team of agents to ensure the on-going operations are performed effectively and efficiently in the best interests of our members and clients. Your role involves using your ability to make quality decisions and optimize work processes to manage a portion of a subset of sales and operations activities. You are responsible for overseeing your group's service offer and for developing and implementing its business plan. With an ability to develop talent and drive results, you can effectively manage people and performance, produce reports and ensure member/client satisfaction. More specifically, you will be required to:
- Lead and manage a team of Glass and Salvage Coordinators, ensuring effective collaboration with Claims Advisors and external vendors
- Ensure the Salvage team works closely with Claim Advisors to guarantee all documentation for salvage vehicles adheres to regulatory and compliance standards
- Track and manage accounts receivables monthly, ensuring timely and accurate processing
- Approve payments processed by Glass Specialists, ensuring accuracy and compliance with company policies
- Collaborate with IT and Demand Techno teams to ensure Uniban operates seamlessly with INDM systems
- Work with ambiguity involving specialized teams
What we offer*
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
* Benefits apply based on eligibility criteria.
What you bring to the table
- Bachelor's degree in related field
- A minimum of five years of experience including one year experience in a leadership/LDA role.
- Please note that other combinations of qualifications and relevant experience may be considered
- Property & Casualty insurance experience
- Experience in a management, coaching, mentoring, or leadership role
- Chartered Insurance Professional (CIP) designation (completed or in progress)
- Expert proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Trade Union (If applicable)
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family
Management (FG)
Unposting Date
2025-04-14