Director, Crossroads Administration
Apply NowCompany: City Of New York
Location: New York, NY 10025
Description:
Company Description
Job Description
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $90,000.00-$100,000.00.
THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES.
The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.
The Division of Youth and Family Justice (DYFJ) provides a wide range of services and programs for youth at every stage of the juvenile justice process. Our goals are to (a) build stronger and safer communities and advance public safety by preventing juveniles from entering the New York City's juvenile justice system, (b) provide therapeutic treatment and services to youth in our custodial care, and (c) help juveniles access the tools they need to leave the justice system for good. We strive to help families and young people by providing supportive services that are responsive to the needs of individual youth and families.
DYFJ is responsible for oversight and management of secure and non-secure detention services for juveniles awaiting disposition in family and supreme courts, as well as a network of community-based delinquency prevention, alternative to detention, and alternative to placement programs for youth involved in, or at risk for involvement in, the juvenile justice system. DYFJ oversees a wide network of providers throughout the five boroughs that operate placement sites for youth who are adjudicated delinquent and placed by the New York City Family Court as part of the Close to Home initiative. DYFJ manages two secure detention facilities for youth in New York City, providing round-the-clock care, supervision, and rehabilitation. Operating 24/7, the facility is responsible for the safety and well-being of detained minors, ensuring a secure environment while promoting positive behavioral development. Staff oversee daily activities, monitor behavior, and implement individualized treatment plans. The facility prioritizes security, education, mental health support, and restorative practices to address the needs of detained youth. Additionally, staff maintain compliance with state regulations and best practices for youth detention.
DYFJ is seeking a Director for Crossroads Administration who will be responsible for enhancing operational efficiency and overall effectiveness of the Crossroads Juvenile Center. The Director will play a crucial role in the day-to-day administrative management of the facility, ensuring all operations align with our mission to promote positive outcomes for the youth we serve.
The duties and responsibilities of the Director, Crossroads Administration will include but will not be limited to:
- Demonstrate strong leadership and strategic oversight as an integral member of the DYFJ leadership team tasked with improving administrative processes and providing necessary support to staff and youth alike
- Partner with the Executive Director of Administration to develop and implement best practices, enhance operational efficiency, and foster a positive culture within the center
- Manage the Housekeeping Unit responsible for daily cleaning of the facility, painting, and laundry services for youth
- Monitor administrative contracts for uniforms, cleaning, personnel, administrative matters and submit procurement requests for new needs and/or renewals, as required
- Monitor and conduct analyses of facility staffing to ensure a balanced allocation of staff across work tours, includes tracking schedules, overtime, extended leaves, etc.
- Coordinate with Horizon counterparts on new initiatives, and process improvement initiatives to ensure uniformity between sites
- Manage performance and learning for the Detention Center, includes coordinating professional development opportunities, ensuring staff attend mandated trainings and supporting the delivery of additional training, as needed
- Ensure tasks and standards, and performance evaluations for all facility personnel are submitted in a timely fashion
- Coordinate with ACS divisions for required repairs, facility maintenance and building security
- Collaborate with ACS Employment Law Unit on disciplinary referrals
- Liaise with ACS Human Resources on timekeeping, workers' compensation cases, long-term leave, employee clearances, etc.
- Liaise with the NYC Department of Investigation, NYS Justice Center, and NYS Office of Children and Family Services in support of oversight responses and visits
- Support development of goals and metrics for the facility, and monitor and assist with facility operations, programs, and special projects
Special Note:
- The role requires availability to work during overnight shifts, weekends, holidays and major events in all weather conditions to ensure coverage and responsiveness as needed.
ADDITIONAL INFORMATION:
This job opening has been reposted. Previous applicants do not need to reapply.
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
TO APPLY:
-Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID# 687518
-NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED
-NOTE: ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED
ADMINISTRATIVE DIRECTOR OF SOC - 1005C
Qualifications
1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or
2. Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job Description
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $90,000.00-$100,000.00.
THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES.
The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.
The Division of Youth and Family Justice (DYFJ) provides a wide range of services and programs for youth at every stage of the juvenile justice process. Our goals are to (a) build stronger and safer communities and advance public safety by preventing juveniles from entering the New York City's juvenile justice system, (b) provide therapeutic treatment and services to youth in our custodial care, and (c) help juveniles access the tools they need to leave the justice system for good. We strive to help families and young people by providing supportive services that are responsive to the needs of individual youth and families.
DYFJ is responsible for oversight and management of secure and non-secure detention services for juveniles awaiting disposition in family and supreme courts, as well as a network of community-based delinquency prevention, alternative to detention, and alternative to placement programs for youth involved in, or at risk for involvement in, the juvenile justice system. DYFJ oversees a wide network of providers throughout the five boroughs that operate placement sites for youth who are adjudicated delinquent and placed by the New York City Family Court as part of the Close to Home initiative. DYFJ manages two secure detention facilities for youth in New York City, providing round-the-clock care, supervision, and rehabilitation. Operating 24/7, the facility is responsible for the safety and well-being of detained minors, ensuring a secure environment while promoting positive behavioral development. Staff oversee daily activities, monitor behavior, and implement individualized treatment plans. The facility prioritizes security, education, mental health support, and restorative practices to address the needs of detained youth. Additionally, staff maintain compliance with state regulations and best practices for youth detention.
DYFJ is seeking a Director for Crossroads Administration who will be responsible for enhancing operational efficiency and overall effectiveness of the Crossroads Juvenile Center. The Director will play a crucial role in the day-to-day administrative management of the facility, ensuring all operations align with our mission to promote positive outcomes for the youth we serve.
The duties and responsibilities of the Director, Crossroads Administration will include but will not be limited to:
- Demonstrate strong leadership and strategic oversight as an integral member of the DYFJ leadership team tasked with improving administrative processes and providing necessary support to staff and youth alike
- Partner with the Executive Director of Administration to develop and implement best practices, enhance operational efficiency, and foster a positive culture within the center
- Manage the Housekeeping Unit responsible for daily cleaning of the facility, painting, and laundry services for youth
- Monitor administrative contracts for uniforms, cleaning, personnel, administrative matters and submit procurement requests for new needs and/or renewals, as required
- Monitor and conduct analyses of facility staffing to ensure a balanced allocation of staff across work tours, includes tracking schedules, overtime, extended leaves, etc.
- Coordinate with Horizon counterparts on new initiatives, and process improvement initiatives to ensure uniformity between sites
- Manage performance and learning for the Detention Center, includes coordinating professional development opportunities, ensuring staff attend mandated trainings and supporting the delivery of additional training, as needed
- Ensure tasks and standards, and performance evaluations for all facility personnel are submitted in a timely fashion
- Coordinate with ACS divisions for required repairs, facility maintenance and building security
- Collaborate with ACS Employment Law Unit on disciplinary referrals
- Liaise with ACS Human Resources on timekeeping, workers' compensation cases, long-term leave, employee clearances, etc.
- Liaise with the NYC Department of Investigation, NYS Justice Center, and NYS Office of Children and Family Services in support of oversight responses and visits
- Support development of goals and metrics for the facility, and monitor and assist with facility operations, programs, and special projects
Special Note:
- The role requires availability to work during overnight shifts, weekends, holidays and major events in all weather conditions to ensure coverage and responsiveness as needed.
ADDITIONAL INFORMATION:
This job opening has been reposted. Previous applicants do not need to reapply.
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
TO APPLY:
-Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID# 687518
-NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED
-NOTE: ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED
ADMINISTRATIVE DIRECTOR OF SOC - 1005C
Qualifications
1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or
2. Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.