International District Manager

The Job

This International District Manager is responsible for delivering the sales budget for the assigned accounts and maintaining strong relationships with key retailers. This position supports and grows a defined territory of retailers who are primarily focused on purchasing product and some operational support from Ace. These retailers subscribe to some of the corporation's strategic initiatives but may not fully embrace them. This position works closely with these retailers to address concerns, review product assortment opportunities and review overall retail operations performance and address any deficiencies with recommended solutions for greater adoption of corporate initiatives.

The International District Manager

• Achieve Sales goals and results.
• Provide input into sales and merchandising plan.
• Implement the sales / merchandising strategy for the current year.
• Resolve customer requests and/or complaints in a timely and
• satisfactory manner.
• Manage customer engagement and relationships.
• Be proficient in all AIH technology (i.e. ACENET, others).
• Maintain awareness of all promotions and/or commercial initiatives
• Execute the daily operational, day-to-day goals and priorities assigned by team leader.
• Assist in the training and development of peers.
• Actively participate in huddle and/or other assigned meetings.

What you'll do:

• Achieve targets for retail & wholesale sales and profits by developing relationships, assessing retailer needs, market conditions, competitive landscape and making the appropriate recommendations to maximize retailers' sales and profits. Achieve assigned accounts sales budget through driving key initiatives for growth. Engage and drive new sales opportunities that are provided by New Business or Sales Management.
• Build plans with retailers to execute on corporate initiatives that support the implementation of key performance drivers, growth plans, B2B, Supply place and other sales initiatives incorporating the appropriate KPIs to assist retailers to grow and achieve their goals while maximizing their market potential. Drive synergy and scale across all accounts.
• Know the fundamentals to utilize the Ace Way of Retailing to assist and develop the training of existing retailers to improve their operational results on various key retail metrics.
• Develop strong relationships with internal stakeholders, where relevant, key vendors in the region. Work under the guidance of Project Management and the New Business teams to drive overall territory penetration of the Ace brand calling on Sales Team Leadership for a team of three decision (Sales VP and Director)
• Work closely with other Sales team members and cross-functional teams. Ensure best practice and plans are shared across and beyond portfolio accounts and aligned with key internal stakeholders (including merchandising, sourcing, new business development, customer service, operations, and finance).
• Develop and execute sales call cycle / plans with assigned retailers to meet the needs of each growth plan established for his/her retailers. Increase retail and wholesale sales on a store basis by demonstrating value propositions with various product initiatives and reviews.
• Submitting and monitoring of call reports, sales information, weekly call plans, and overall usage of CRM via Salesforce.
• Knows fundamentals in the utilization of Ace Retail Technology applications such as ACENET, ADW, Epicor and inventory management reports to assist Ace store owners and managers with recommendations to improve results.
• Ability to effectively communicate with internal and external stakeholders and consistently follow up on deliverables.
• Align with Ace's values, mission and vision of being helpful in all aspects of your role with internal and external stakeholders.

What you will need:

EXPERIENCE

• Associates Degree and 2-4 years of related work experience (retail, sales or marketing); OR Bachelor's Degree with 1-3 years related work experience (retail, sales or marketing);
• Military veterans encouraged to apply
• Hardware sales experience a plus.

COMPETENCIES

• Personally motivated self-starter and results oriented individual focused on solutions based on customer's needs.
• Excellent customer service skills. A commitment to service excellence and customer satisfaction.
• Strong strategic thinking abilities with an emphasis on developing a sales growth plan and the ability to insure implementation.
• Excellent listening and negotiating skills.
• Able to work comfortably in a fast-paced environment.

KNOWLEDGE

• Solid understanding of retail management & operations and business fundamentals.
• Effective communicator and ability to influence retailers and gain acceptance to drive the execution of programs and or services in a consultative role. Engage key suppliers.
• Excellent written and verbal communication and interpersonal skills.
• Strong PC skills to include Excel, Word, PowerPoint and Outlook. Technology adaptive to embrace and become skilled at Ace's Retail Technology platform.
• Self-Confident, self-motivated with good presentation skills
• Ability to work independently with some supervision.
• Ability to work flexible hours and regularly travel overnight.

Compensation Details:

$74700-93600 with a 15% annual incentive opportunity

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
• Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 9.6% of total eligible compensation
• Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
• Company Car, phone and fuel card are provided for field-based positions
• Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
• We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
• We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Identity theft protection

* Benefits are provided in compliance with applicable plans and policies.

Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:

Create Job Alert

We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.