Financial Systems Support Specialist
Apply NowCompany: U.S Government
Location: Washington, DC 20011
Description:
Salary: $74,893.00 - $118,558.00 Annually
Location : Washington, DC
Job Type: Full-Time
Job Number: 25-FI-OFOS-0004
Department: Office of Financial Operations and Systems
Opening Date: 04/07/2025
Closing Date: Continuous
Job Details
SERVICING PERSONNEL OFFICE/UNIT: Office of Human Resources
POSITION SERIES: DS- 11/12
POSITION GRADE: DS-501
IF "OPEN UNTIL FILLED," FIRST SCREENING DATE: April 22, 2025
TOUR OF DUTY: To Be Determined
AREA OF CONSIDERATION: Unlimited
PROMOTION POTENTIAL: DS-12
NO. OF VACANCIES: One (1) or more
AGENCY: Office of the Chief Financial Officer, Office of Financial Operations and Systems (OFOS), District Integrated Financial System (DIFS) Support Center (DSC)
DURATION OF APPOINTMENT: Permanent
COLLECTIVE BARGAINING UNIT: This position is in a collective bargaining unit.
BRIEF DESCRIPTION OF DUTIES: The position is located in the Office of the Chief Financial Officer (OCFO), Office of Financial Operations and Systems (OFOS), District Integrated Financial System (DIFS) Support Center (DSC). OFOS brings fiscal accountability, discipline and integrity to the District's financial processes by ensuring that standardized accounting practices, policies, procedures, systems, and internal controls are embedded throughout centralized and agency-level financial operations. The incumbent is responsible for providing user support and customer service regarding the use of the District's financial systems and serves as the first line of support for troubleshooting issues. Duties include, but are not limited to: maintaining the financial systems Help Desk and receives requests for assistance from users of the District's Oracle ERP Cloud based financial systems; developing and generating system reports and creating test scenarios; ensuring that users are aware of the policies, principles, and practices that govern the usage of the District's financial systems; monitoring assigned system tables, profiles or account balances to identify issues or concerns with the financial system; and providing weekly and monthly status updates of the outstanding tickets. Performs other related duties as assigned.
Minimum Qualifications
Three (3) years of relevant work experience performing duties related to overseeing or maintaining the security of a financial information system (e.g. Oracle, SAP, etc.), monitoring system internal controls for security risks, assisting with the development of security policies and procedures, and providing technical support, training, and guidance to system users. Must have the ability to explain technical information in a clear and understandable manner, both orally and in writing.
Specialized Experience
Experience that provides the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for this position.
Additional Information
COVID-19 VACCINATION:
The Office of the Chief Financial Officer values the safety of our employees, our residents, and our visitors. In support of these values, OCFO employees are strongly encouraged to be immunized against COVID-19.
COLLECTIVE BARGAINING UNIT:
Employment with the OCFO is at will. However, the discipline and/or discharge of bargaining unit employees is governed by the collective bargaining agreement.
EEO STATEMENT:
The OCFO is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.
HOW TO APPLY:
All Applicants, including departmental employees and other DC Government Employees, must submit an OCFO employment application at . (Resume may be attached). Incomplete applications will not be considered. Employees affected by restructuring must submit their application with the application transmittal form. All applications, transcripts, and supporting documents must be received by close of business (5:00 PM) on the closing date of the announcement or they will not be considered.
NOTE: It is imperative that all information on the employment application, resume and supporting documents be both accurate and truthful and is subject to verification. Misrepresentations of any kind may be grounds for disqualification for this position or termination.
JOB OFFERS:
Official job offers are made only by the OCFO's Office of Human Resources.
PHYSICAL EFFORT:
Sedentary
REASONABLE ACCOMMODATION REQUESTS:
If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contact you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
RESIDENCY PREFERENCE:
An external applicant for a position in the OCFO who is a bona fide resident of the District of Columbia at the time of application, may claim a hiring preference over a non-resident applicant by completing the 'Residency Preference for Employment' form, , and uploading and attaching it to their employment application. To be granted preference, an applicant must: (1) be qualified for the position; and (2) submit a claim form at the time of application. Except for employees entitled by law to preference, preference will not be granted unless the claim is made at the time of application. This preference is only granted upon initial appointment.
NOTICE OF NON-DISCRIMINATION:
In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code section 2-1401.01 et seq., (Act) the District of Columbia does not discriminate on the basis of actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, familial status, family responsibilities, matriculation, political affiliation, disability, source of income, or place of residence or business. Sexual harassment is a form of sex discrimination, which is also prohibited by the Act. In addition, harassment based on any of the above, protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.
NOTICE OF BACKGROUND INVESTIGATION AND PENALTIES FOR FALSE STATEMENTS:
Employment with the OCFO is subject to the completion and satisfactory result of a background investigation conducted by the OCFO. For most positions, the investigation is conducted after commencement of duty, at which time you will be provided background and release of information forms to complete. For more information, see the Employment Opportunities section at the OCFO website (). Certain highly sensitive positions however warrant completion of the OCFO background investigation prior to commencement of duty. You will be informed if this is required.
Applicant understands that a false statement on any part of your application, including materials submitted with the application, may be grounds for not hiring you, or for firing you after you begin work (D.C. Official Code, section 1-616.51 et seq.) (2001). The applicant understands that making a false statement on the application or on materials submitted with the application is punishable by criminal penalties pursuant to D.C. Official Code, section 22-2405 et seq. (2001).
SALARY REDUCTION OF REEMPLOYED ANNUITANTS:
An individual selected for employment in the District Government on or after January 1, 1980, who is receiving an annuity under any District government civilian retirement system, shall have his or her pay reduced by the amount of annuity allocable to the period of employment as a reemployed annuitant.
VETERANS PREFERENCE:
Applicants claiming veteran's preference must submit official proof with the application.
WORKING CONDITION:
Office Environment
The OCFO offers a competitive salary and benefits package may include the following options:
01
Describe your ability to apply policies and procedures and maintain the segregation of duties when determining user security access in a financial system.
02
Describe how you determine the appropriate security access for users. Please provide an example.
03
Describe the skills and knowledge you possess that will assist you with managing security system access requests.
Required Question
Location : Washington, DC
Job Type: Full-Time
Job Number: 25-FI-OFOS-0004
Department: Office of Financial Operations and Systems
Opening Date: 04/07/2025
Closing Date: Continuous
Job Details
SERVICING PERSONNEL OFFICE/UNIT: Office of Human Resources
POSITION SERIES: DS- 11/12
POSITION GRADE: DS-501
IF "OPEN UNTIL FILLED," FIRST SCREENING DATE: April 22, 2025
TOUR OF DUTY: To Be Determined
AREA OF CONSIDERATION: Unlimited
PROMOTION POTENTIAL: DS-12
NO. OF VACANCIES: One (1) or more
AGENCY: Office of the Chief Financial Officer, Office of Financial Operations and Systems (OFOS), District Integrated Financial System (DIFS) Support Center (DSC)
DURATION OF APPOINTMENT: Permanent
COLLECTIVE BARGAINING UNIT: This position is in a collective bargaining unit.
BRIEF DESCRIPTION OF DUTIES: The position is located in the Office of the Chief Financial Officer (OCFO), Office of Financial Operations and Systems (OFOS), District Integrated Financial System (DIFS) Support Center (DSC). OFOS brings fiscal accountability, discipline and integrity to the District's financial processes by ensuring that standardized accounting practices, policies, procedures, systems, and internal controls are embedded throughout centralized and agency-level financial operations. The incumbent is responsible for providing user support and customer service regarding the use of the District's financial systems and serves as the first line of support for troubleshooting issues. Duties include, but are not limited to: maintaining the financial systems Help Desk and receives requests for assistance from users of the District's Oracle ERP Cloud based financial systems; developing and generating system reports and creating test scenarios; ensuring that users are aware of the policies, principles, and practices that govern the usage of the District's financial systems; monitoring assigned system tables, profiles or account balances to identify issues or concerns with the financial system; and providing weekly and monthly status updates of the outstanding tickets. Performs other related duties as assigned.
Minimum Qualifications
Three (3) years of relevant work experience performing duties related to overseeing or maintaining the security of a financial information system (e.g. Oracle, SAP, etc.), monitoring system internal controls for security risks, assisting with the development of security policies and procedures, and providing technical support, training, and guidance to system users. Must have the ability to explain technical information in a clear and understandable manner, both orally and in writing.
Specialized Experience
Experience that provides the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for this position.
Additional Information
COVID-19 VACCINATION:
The Office of the Chief Financial Officer values the safety of our employees, our residents, and our visitors. In support of these values, OCFO employees are strongly encouraged to be immunized against COVID-19.
COLLECTIVE BARGAINING UNIT:
Employment with the OCFO is at will. However, the discipline and/or discharge of bargaining unit employees is governed by the collective bargaining agreement.
EEO STATEMENT:
The OCFO is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.
HOW TO APPLY:
All Applicants, including departmental employees and other DC Government Employees, must submit an OCFO employment application at . (Resume may be attached). Incomplete applications will not be considered. Employees affected by restructuring must submit their application with the application transmittal form. All applications, transcripts, and supporting documents must be received by close of business (5:00 PM) on the closing date of the announcement or they will not be considered.
NOTE: It is imperative that all information on the employment application, resume and supporting documents be both accurate and truthful and is subject to verification. Misrepresentations of any kind may be grounds for disqualification for this position or termination.
JOB OFFERS:
Official job offers are made only by the OCFO's Office of Human Resources.
PHYSICAL EFFORT:
Sedentary
REASONABLE ACCOMMODATION REQUESTS:
If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contact you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
RESIDENCY PREFERENCE:
An external applicant for a position in the OCFO who is a bona fide resident of the District of Columbia at the time of application, may claim a hiring preference over a non-resident applicant by completing the 'Residency Preference for Employment' form, , and uploading and attaching it to their employment application. To be granted preference, an applicant must: (1) be qualified for the position; and (2) submit a claim form at the time of application. Except for employees entitled by law to preference, preference will not be granted unless the claim is made at the time of application. This preference is only granted upon initial appointment.
NOTICE OF NON-DISCRIMINATION:
In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code section 2-1401.01 et seq., (Act) the District of Columbia does not discriminate on the basis of actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, familial status, family responsibilities, matriculation, political affiliation, disability, source of income, or place of residence or business. Sexual harassment is a form of sex discrimination, which is also prohibited by the Act. In addition, harassment based on any of the above, protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.
NOTICE OF BACKGROUND INVESTIGATION AND PENALTIES FOR FALSE STATEMENTS:
Employment with the OCFO is subject to the completion and satisfactory result of a background investigation conducted by the OCFO. For most positions, the investigation is conducted after commencement of duty, at which time you will be provided background and release of information forms to complete. For more information, see the Employment Opportunities section at the OCFO website (). Certain highly sensitive positions however warrant completion of the OCFO background investigation prior to commencement of duty. You will be informed if this is required.
Applicant understands that a false statement on any part of your application, including materials submitted with the application, may be grounds for not hiring you, or for firing you after you begin work (D.C. Official Code, section 1-616.51 et seq.) (2001). The applicant understands that making a false statement on the application or on materials submitted with the application is punishable by criminal penalties pursuant to D.C. Official Code, section 22-2405 et seq. (2001).
SALARY REDUCTION OF REEMPLOYED ANNUITANTS:
An individual selected for employment in the District Government on or after January 1, 1980, who is receiving an annuity under any District government civilian retirement system, shall have his or her pay reduced by the amount of annuity allocable to the period of employment as a reemployed annuitant.
VETERANS PREFERENCE:
Applicants claiming veteran's preference must submit official proof with the application.
WORKING CONDITION:
Office Environment
The OCFO offers a competitive salary and benefits package may include the following options:
- Medical/Dental/Vision Insurance Coverages
- Flexible Spending Accounts
- Aflac Supplemental Insurance
- Retirement Plans (401K, 403(b) & 457(b))
- Group & Optional Life Insurance
- Short & Long Term Disability Insurance
- Leave Accrual Options
- Family Leave Program
- 11 Paid Holidays per year
- Employee Assistance Program
- Employee Commuter Benefits
- Educational Assistance
- College Savings Plan
- Alternate Work Schedules (AWS)
- Telework
01
Describe your ability to apply policies and procedures and maintain the segregation of duties when determining user security access in a financial system.
02
Describe how you determine the appropriate security access for users. Please provide an example.
03
Describe the skills and knowledge you possess that will assist you with managing security system access requests.
Required Question