Manager, Benefit Programs

Reporting to the Director, Benefits you will provide employees with a premium experience through our benefits and employee communities. Our goal is to drive employee engagement, meet employees where they are, and ensure our benefits are easy to understand.

Your role will involve supporting our community programs, developing employee communications, and managing our wellness vendors at Red Bull North America (RBNA). This role serves as the main point of contact for employees and is the primary driver for process improvements, events, communications, and ensuring vendors deliver the expected level of service for our employees in your area.

RESPONSIBILITIES

Areas that play to your strengths

All the responsibilities we'll trust you with:

• COMMUNITY PROGRAM MANAGEMENT (ERGs & FIT FOR FLIGHT)
  
  Develop and maintain program guidelines, resources, and tools.
  
  Support key stakeholders to drive the successful execution of relevant programs, ensuring alignment with organizational goals, securing resources, and facilitating cross-functional collaboration for optimal program outcomes.
  
  Manage application, election, and onboarding/offboarding processes.
  
  Execute annual summits for each program.
  
  Evaluate the effectiveness of programs, identifying trends and opportunities for adjustment.
  
  Maintain program strategy and recommend improvements based on utilization and feedback.
  
  Create internal feedback loops between various key stakeholders, ensuring they are aware of relevant offerings and providing a forum for recommendations.
  
  Work closely with Finance to manage budgets related to your programs and make recommendations around allocation and spend.
• EMPLOYEE COMMUNICATIONS
  
  Drive strategy for effective employee communications, identifying trends and opportunities for adjustment.
  
  Work cross-functionally with Internal Communications and other stakeholders to develop and cascade monthly benefits communications.
  
  Maintain and optimize benefits content on the Hub (Intranet).
  
  Ensure all communications align with our brand standards.
  
  Develop, coordinate, and present at various community and company activations.
• VENDOR MANAGEMENT
  
  Own agendas and ongoing meetings to ensure relevant and urgent topics are addressed and resolved.
  
  Manage vendor performance, ensuring vendor alignment and delivery on strategic goals.
  
  Lead resolution/project management of escalations and high-priority issues.
  
  Highlight trends and opportunities across our wellness vendor space to your manager, based on employee feedback and vendor performance.
  
  Lead market checks, including evaluating alternatives, assisting with market pricing, and supporting contract negotiations.
• ADMINISTRATION
  
  Resolve employee vendor escalations.
  
  Process program-related vendor invoices.
  
  Develop and maintain playbooks and training on all processes.

EXPERIENCE

Your areas of knowledge and expertise

that matter most for this role:

• 3+ years of applicable experience
• MS Office proficiency (Excel, Outlook, Word, and PowerPoint) required
• Effective oral and written communication skills, excellent interpersonal skills
• Proven ability to drive innovative programs, initiatives and solutions based on employee needs

• Travel 0-10%
• Permanent
• Benefits eligible

WHERE YOU'LL BE BASED

Santa MonicaCalifornia, United States

United StatesRed Bull North America

JOIN THE TEAM