Business Continuity + Disaster Recovery Manager

Overview

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making-and our story is still unfolding.

We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as a Business Continuity + Disaster Recovery Manager.

The Business Continuity + Disaster Recovery Manager is a member of the IT Leadership Team and is responsible for leading the development, implementation and management of the Business Continuity and Disaster Recovery Programs for the Enterprise. This role will lead the enterprise through business continuity and disaster recovery events/incidents, and will ensure the organization's ability to operate effectively during and after disruptive events. This role requires a strong understanding of business processes, risk management, and IT infrastructure, as well as excellent communication and collaboration skills.

This is a remote position

A day in the life as a Business Continuity + Disaster Recovery Manager...

• Develop, implement, and maintain a comprehensive BC/DR plan that aligns with industry best practices and regulatory requirements in partnership with third party consultants
• Conduct Business Impact Analyses (BIAs) to identify critical business functions and processes, and assess potential impacts of disruptions
• Develop and execute disaster recovery plans, including data backup and recovery, system failover, and alternate processing site strategies
• Design and conduct regular testing and exercises to validate the effectiveness of BC/DR plans and identify areas for improvement
• Develop and deliver training and awareness programs to educate employees on their roles and responsibilities in business continuity and disaster recovery situations
• Collaborate with various departments and stakeholders to ensure that BC/DR plans are integrated with business operations and IT systems
• Stay abreast of industry trends and best practices in business continuity and disaster recovery management
• Maintain up-to-date documentation of BC/DR plans, procedures, and test results
• Monitor and analyze the effectiveness of the BC/DR program and make recommendations for continuous improvement
• Implement projects, tools and processes to support the BC/DR functions
• Performance of other duties and responsibilities as assigned

What you'll bring to the table...

• Excellent written and verbal communication skills
• Ability to explain technical concepts to technical and non-technical business personnel
• Expertise in internal project consulting and providing compliance requirements
• Must be able to work independently with minimal supervision
• Ability to work a flexible schedule based on department and company needs
• Ability to be on call 24x7

We'd love to hear from you if you have...

• 5+ years of experience with Business Continuity + Disaster Recovery
• Bachelor's Degree or equivalent work experience, or certifications
• Expertise in leading business continuity | disaster recovery events/incidents
• Expertise in process development and improvement, internal consulting and providing compliance requirements and recommendations

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