USER SYSTEMS COORDINATOR (Paging and On-Call Schedule Application User Support)
Apply NowCompany: Sentara Healthcare
Location: Harrisonburg, VA 22801
Description:
City/State
Harrisonburg, VA
Work Shift
First (Days)
Overview:
Overview
The User Systems Coordinator is responsible for maintaining system integrity as well as for planning and developing methods to apply current process technology to additional customer uses. This position works with the IT contact person in the design and testing of system customizations for solving system problems and enhancing system usefulness. Create, analyze and maintain reports used to balance, monitor, and manage system interfaces. Prepare reports to be used by management to evaluate the performance of the department to ensure quality, efficiency, and effectiveness of processes. Assist in the development, implementation, maintenance, and improvement of systems processes and policies and procedures. Act as a liaison between the department and IT to identify opportunities for improvement with systems, policies and procedures, and training. Maintain security for all systems along and programs utilized by designated department.
Education
Bachelors required
Certification/Licensure
None required
Experience
5 years' experience working with the department's software packages. Thorough knowledge of databases, and applicable policies and procedures, monitor system problems and errors to support designated department goals and objectives. Bachelor's degree or 4 years related experience accepted.
Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.
Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.
Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!
Keywords: Talroo-Allied Health, Monster, Call Center
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$61,235.20-$102,065.60Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Benefits: Caring For Your Family and Your Career
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down - $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Harrisonburg, VA
Work Shift
First (Days)
Overview:
Overview
The User Systems Coordinator is responsible for maintaining system integrity as well as for planning and developing methods to apply current process technology to additional customer uses. This position works with the IT contact person in the design and testing of system customizations for solving system problems and enhancing system usefulness. Create, analyze and maintain reports used to balance, monitor, and manage system interfaces. Prepare reports to be used by management to evaluate the performance of the department to ensure quality, efficiency, and effectiveness of processes. Assist in the development, implementation, maintenance, and improvement of systems processes and policies and procedures. Act as a liaison between the department and IT to identify opportunities for improvement with systems, policies and procedures, and training. Maintain security for all systems along and programs utilized by designated department.
Education
Bachelors required
Certification/Licensure
None required
Experience
5 years' experience working with the department's software packages. Thorough knowledge of databases, and applicable policies and procedures, monitor system problems and errors to support designated department goals and objectives. Bachelor's degree or 4 years related experience accepted.
Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.
Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.
Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!
Keywords: Talroo-Allied Health, Monster, Call Center
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$61,235.20-$102,065.60Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Benefits: Caring For Your Family and Your Career
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down - $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.