Manager of People Operations & Talent

Job Type

Full-time

Description

Great Lakes Dental Partners is looking for a wildly ambitious, strategic, and forward thinking HR professional to join our Human Resources team as Manager of People Operations & Talent. This isn't a traditional HR role it's designed for someone who is ready to grow fast, thinks like a builder, and wants to make a tangible impact on people and performance across our multi-site organization.

You'll work directly with the VP of Human Capital Management on high-impact initiatives that drive workforce transformation, recruitment evolution, and operational excellence. You will manage full-cycle recruitment strategy, support workforce planning, drive systems automation, and help support and enhance programs that strengthen our teams now and in the future.

If you're a reliable and professional HR leader who values consistency, is passionate about people, automation, and ready to scale your HR career within a private equity-backed company-this role is for you.

The Four Pillars of Your Role

1. Recruitment & Talent Acquisition

• Own and continuously evolve GLDP's full-cycle recruitment strategy-from sourcing to onboarding-with a strong focus on talent brand and candidate experience. Act as a personal concierge for each new hire, guiding them through every stage: interview, onboarding, first day, engagement surveys, retention efforts, and even offboarding.
• Partner with HR Generalist, Regional Directors, and leadership to define workforce needs, time-to-fill targets, and pipelines for clinical and non-clinical roles.
• Serve as a thought leader and internal coach of GLDP's recruitment philosophy and hiring values.

2. People Operations & Automation

• Leverage technology and systems to delegate, automate, and streamline HR administrative processes. Utilizes data to drive decision making.
• Collaborate with cross-functional teams to maintain seamless people operations across the Support Center and field practices.
• Identify and implement tools or workflows that enhance HR scalability and efficiency.

3. Strategic People Projects

• Co-lead future-of-work planning, including workforce upskilling, succession strategy, and skills-based talent mapping.
• Support development and rollout of HR programs and playbooks that enhance engagement, performance, and retention.
• Analyze people data to inform decisions, identify patterns, and help solve workforce challenges before they surface.

4. Employee Champion & Culture Builder

• Champion initiatives that improve the employee experience, foster belonging, and support career growth.
• Be a trusted partner to our office manager, regional directors across GLDP
• Lead with humility, professionalism, and a strong voice, bringing energy and perspective to all people conversations.
• Serve as the daily go-to for the Support Center corporate office, proudly overseeing all logistics and operations-from team outings and lunches to office supplies and morale boosters-for our home office and leadership team.

Requirements

Who You Are

• Personable and poised, with a professional presence and polished communication style that fosters trust and collaboration. Known for empathetic listening, clear articulation, and the ability to influence and inspire across all levels of the organization.
• Driven and growth-oriented, with a desire to lead, innovate, and build a standout HR career in a high-growth environment.
• Tech-forward and efficiency-minded-you believe systems and automation should handle the busywork so people can focus on impact and strategy. Uses AI in daily HR tasks.
• Bring a strong foundation in HR fundamentals and full-cycle recruitment, combined with a sharp awareness of emerging workforce trends. Well-versed in key areas such as FMLA, employee relations, and compliance best practices.
• Data-literate and business-savvy, with strong knowledge of reporting and Excel-skilled in pulling and analyzing employee data to uncover insights, connect the dots between programs, metrics, and outcomes, and clearly communicate the "why" behind workforce decisions.
• A natural multi-tasker who thrives in a fast-paced, goal-driven environment, with the ability to manage competing priorities and a strong sense of urgency.
• Reliable, accountable, and team-focused-you show up, follow through, and collaborate with purpose and integrity.
• Possess a deep understanding of hospitality, ownership, and presence at the office level, supporting day-to-day operations and acting as a trusted set of eyes and ears for the HR and broader leadership team to ensure the Support Center runs smoothly and reflects our values.

Skills & Qualifications

• 5+ years of progressive HR or people operations experience (multi-site healthcare or private equity a plus)
• Demonstrated experience in full-cycle recruitment, with an eye for candidate experience and hiring velocity
• Proven ability to optimize or automate workflows, ideally using tools like Paylocity, or other HRIS systems
• Ability to utilize Google and Microsoft Suite with efficiency
• Analytical mindset with the ability to use people data to drive insight and action
• Comfortable in a high-change, high-growth environment with competing priorities
• Bachelor's degree in HR, Business, or related field (or equivalent experience)

#INDDENTAL

Salary Description

$90,000.00