Vice President, Commercial Credit

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Company: VyStar Credit Union

Location: Jacksonville, FL 32210

Description:

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.

We encourage you to become a part of VyStar Credit Union's family of employees.

Vice President, Commercial Credit

ACCOUNTABILITY STATEMENT

The Vice President, Commercial Credit reports to the Senior Vice President, Commercial Credit. The incumbent will be responsible for providing leadership and direction over the commercial credit and loan functions, which includes credit analysis, underwriting, and approval, and general risk management. This position is a member of the Credit Union Loan Committee and must effectively communicate and interact with the most senior level executives. This role has the responsibility for strategic planning and consistently evaluating operational goals for the Commercial Credit Department. The VP of Commercial Credit provides oversight for the development, maintenance, and monitoring of business lending policies, procedures, and processes necessary to ensure that VyStar's business/commercial lending products are underwritten and managed using safe and sound practices that are consistent with the credit union's credit culture, economic environment, and compliant with all regulatory laws and guidelines. Continually looks for opportunities to improve processes and implements improvements that will drive first-class member experiences. Ensures team is properly hired, developed, coached, and motivated to provide excellent member services that will drive organizational goals. Oversees the execution of a variety of complex business and commercial loan underwriting, loan origination and closing functions involving Commercial & Industrial (C&I), Commercial Real Estate (CRE), syndication and participation, equipment and vehicle financing, business credit cards and other specialized loan products while providing effective member service in conformance with established policies and procedures.

ESSENTIAL JOB FUNCTIONS
  • Guides and directs proper application of procedures and policies by managers to achieve quality service, improve productivity, maintain confidentiality, and security controls, which will provide positive response to member's requests for services.
  • Reviews and approves or instructs staff in processing exceptional or extraordinary transactions or responding to members who request services outside of established policies and procedures.
  • Ensures all complaints are investigated and efficiently resolved.
  • Ensures all credit requests are accurately stated, properly graded and collateral is structured precisely. Ensures compliance with laws and regulatory requirements.
  • Utilizes delegated lending authority to approve credit transactions consistent with VyStar Credit Union's policies, credit culture, and risk appetite.
  • Provide thought-leadership and make key contributions to the formulation of the Commercial Credit Department's business strategy.
  • Advise on trends that are most relevant to the Credit Union's goals. Stay abreast of industry trends and regulations to ensure business growth and risk management.
  • Continuously evaluate processes and technology, recommending process improvements and the necessary software to gain efficiencies and/or enhance user experience.
  • Support development of the Commercial Credit Department's vision, strategy, and a roadmap, and lead the team and its business partners in effective execution.
  • Foster a culture of innovation, transparency and accountability and promote a "member-first" and "staff-first" mentality at all levels within the team.
  • Develop each manager to their highest potential by identifying their areas of improvement and appropriately coaching, training, or correcting the employees' performance. Hold employees accountable for their performance, attitude, and behavior. Provide recognition for employees who perform at a high level.
  • Oversees the preparation for and participation in federal and state examinations, internal audits and independent third-party audits of business loan portfolio and lending practices.
  • Complete ad hoc projects designated by the Chief Lending Officer or SVP Commercial Credit.
  • Provides analysis and recommendations to Allowance for Loan and Lease Losses (ALLL) Committee on general and specific reserves for business loans with identified weaknesses including collateral evaluation scenarios (best case/worst case) and cash flow interpretations.
  • Responsible for the completion of self-monitoring program (SMP) and enterprise risk management (ERM) tasks and processes applicable to business lending functions.
  • Actively participate in weekly Business Loan Committee sessions, providing feedback and recommendations to Loan Committee members for loans being presented and reasoning behind recommended approvals and/or declines. Drives and oversees the business loan committee agendas, agenda items, committee minutes, appropriate signoffs and related reporting.
  • Reviews and analyzes all credit write-ups that require Business Loan Committee member approval. Determines if credits meet sound underwriting standards and do not pose greater than normal risk to VyStar. Approves or declines credit requests within assigned loan authority and recommends approval/declination of credit requests which exceed assigned authority.
  • Develops and maintains Key Risk Indicators (KRI) and Key Performance Indicators (KPI) reporting and operational metrics.
  • Actively participate - and lead, when appropriate - in key re-engineering projects to enhance Commercial Services lending processes and procedures.
  • Responsible for the coordination and integration responsibilities involved with the Credit Union's Merger and Acquisition Strategy. This includes reviewing M&A loan policies and procedures, overseeing the development of policies and procedures that support the successful migration of new credit teams into the Credit Union culture and environment.
  • All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.


Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job:
  • Focus - Focus your full attention by carefully listening to and observing client or member.
  • Connect - Consistently be friendly and approachable. Demonstrate your care.
  • Understand - Listen empathetically and ask questions (70%/30% rule).
  • Counsel - Recommend solutions based on your member's needs and objectives.
  • Advance - Ensure that member's expectations were exceeded.
  • Verify necessary follow-up actions.


JOB KNOWLEDGE, SKILLS & ABILITIES
  • 10+ years of experience in a business/commercial credit, production, underwriting and servicing environment within a financial institution. Strong preference for a minimum five (5) years of credit approval experience.
  • 5+ years of experience supervising others operating in a commercial credit environment.
  • Strong analytical, critical thinking, and problem-solving skills; including the ability to take ownership and work independently while contributing to the broader team
  • Strong leadership and negotiation skills with business and technical groups including ability to share knowledge resolve conflict and build consensus among many stakeholders.
  • Positive outlook, strong work ethic, and responsiveness to all internal and external stakeholders.
  • Excellent verbal and written communication skills necessary to document and write business recommendations.
  • Successful track record of leading projects and project teams in a dynamic, fast paced environment.
  • Comfortable with ambiguity and willing to take well-reasoned steps in new endeavors.
  • Demonstrates the ability to set and model positive examples in attitude, behavior, and work ethic.
  • Ethical and effective in the handling of sensitive, confidential, and proprietary information. Needs to provide realistic and honest feedback regarding risk and potential to Senior and Executive Leadership.
  • Advanced knowledge and understanding of business and personal tax returns, financial statements, financial analysis, cash flow, profitability, liquidity, leverage and risk management, commercial credit, and loan system applications.
  • Demonstrated ability to successfully structure complex credit requests that minimize risk while providing member value.
  • Ability to analyze and understand applicable laws, regulations, regulatory guidance, and State & NCUA regulatory expectations.


EDUCATION
  • Bachelor's degree in Finance, Business or Accounting or equivalent work experience.
  • Required training: formal credit analysis training


DISCLAIMERS AND WORK ENVIRONMENT

Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.

The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. Extensive periods of sitting and computing.

VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.

No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.

Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.

Thank you again for your interest in this position!

VyStar Credit Union Human Resources

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