Commercial Manager - Smart Building/AI Analytics

Since our founding in 2017, Willow has grown from a start-up in Australia to serving customers around the globe. Our product offering digitizes the build world for a better world. We make our customers buildings work smarter for them and the environment.

You will be joining a team of performance-driven Willowers, backed by the most advanced technology the built world has ever seen.

The Commercial Manager will play a key role in supporting strategic growth by managing deal execution, contract negotiations, and client relationships. Based in Seattle, this role will primarily support executive leadership and work cross-functionally to drive commercial success in new and existing markets. The ideal candidate brings strong experience in deal-making, client engagement, and commercial real estate or healthcare-ideally within an adjacent SaaS technology industry such as real estate tech or proptech.

Responsibilities:

• Deal Structuring & Negotiation: Lead commercial negotiations, draft and review contracts, and ensure alignment with company objectives and risk tolerance. Analyze sales data to identify trends, forecasts, and performance metrics.
• Client & Stakeholder Engagement: Act as a key point of contact for clients, managing relationships and ensuring satisfaction throughout the deal lifecycle. Develop and maintain dashboards and reports to track performance.
• Cross-Functional Collaboration: Work closely with leadership, sales, legal, and finance to coordinate and deliver commercial proposals, pricing models, and partnership terms. Provide support in CRM system management and data integrity.
• Market Expertise: Apply knowledge of SaaS technology within the smart buildings, healthcare, higher education, commercial real estate, or technology sectors to identify new commercial opportunities and support go-to-market strategies. Conduct market research and competitive analysis to inform sales strategies.
• Operational Support: Provide direct support to senior leaders to manage strategic accounts, track commercial performance, and support decision-making.

Skills and Expeirence

• Bachelor's degree in Business, Finance, Marketing, or a related field.
• 2+ years of experience in finance, sales operations, business analysis, or a similar role.
• Proficient in data analysis and reporting tools (e.g., Excel, BI tools, or CRM systems).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Familiarity with sales methodologies and best practices is a plus.
• 5+ years of experience in commercial roles, including contract negotiation, client management, and deal execution.
• Background in SaaS technology for healthcare, commercial real estate, or an adjacent technology industry (e.g., real estate tech, proptech, digital health).
• Demonstrated success in managing complex deals and cultivating long-term client relationships.
• Strong understanding of contract terms, pricing structures, and commercial risk.
• Exceptional interpersonal skills and a high level of commercial awareness.

$130,000 - $140,000 a year

By joining our team of Willowers, we offer true flexible working arrangements, remote and/or hybrid as well as parental leave available for those budding families.

But it is not all about us - it's about you and the world around us. Willowers can dedicate up to 3 days a year to causes they love or level up through our Willow Academy. Psst...we've got your back with cool discounts on shopping and services too.

We at Willow never give up, we work smart, we care about our fellow human beings, and we always put our best foot forward.

At Willow, we're not just looking for the right fit for the job - we're excited to embrace a rainbow of talents and perspectives, fostering a vibrant workplace where all individuals are celebrated and discrimination is left at the door.

To find out more, visit the website:willowinc.com