Clinical Services Supervisor

Beacon Veterinary Specialists is seeking an exceptional Clinical Services Supervisor to join our dedicated team. We're not just looking for any candidate; we're searching for a compassionate, driven individual who is passionate about delivering the highest standard of care to our patients and clients. If you thrive in a fast-paced environment, have a proven track record of leadership, and possess a deep commitment to excellence, we encourage you to apply.

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Location: 1618 Washington Blvd, Fremont, CA 94539

Schedule:

• Training Schedule: Monday - Thursday, 9:00 AM - 7:30 PM for 8-12 weeks
• Regular Schedule: Wednesday - Saturday, 2:00 PM - 12:30 AM

Who We Are: At Beacon Veterinary Specialists, we're more than just a veterinary hospital. We're a community of animal lovers who are dedicated to providing the best possible care to our patients. Our team of board-certified specialists and highly skilled staff work tirelessly to ensure that every patient receives the individualized attention they deserve.

Who You Are: The ideal Clinical Service Supervisor is a natural leader who inspires and motivates their team. You're a problem-solver who can think on your feet and make quick decisions. You're also a compassionate individual who understands the importance of building strong relationships with both clients and colleagues.

What You'll Do:

• Lead by Example: As a Clinical Service Supervisor, you'll be responsible for overseeing the daily operations of the clinical service team. You'll set the tone for the department by modeling a positive attitude and a strong work ethic.
• Ensure Exceptional Client Service: You'll work closely with clients to ensure that they have a positive experience at our hospital. You'll answer their questions, address their concerns, and go above and beyond to exceed their expectations.
• Manage and Develop Staff: You'll be responsible for hiring, training, and evaluating clinical staff. You'll also provide ongoing coaching and development to help your team members reach their full potential.
• Optimize Workflow and Efficiency: You'll continuously look for ways to improve the efficiency of the clinical service team. You'll identify bottlenecks, implement process improvements, and ensure that the team is always operating at peak performance.
• Maintain a Safe and Positive Work Environment: You'll be responsible for maintaining a safe and positive work environment for both staff and patients. You'll enforce safety protocols, address any workplace conflicts, and promote a culture of respect and collaboration.

Education and Experience

• Previous experience in a veterinary leadership or supervisory role, demonstrating leadership and organizational skills.
• High school diploma or equivalent required; college degree preferred. Candidates with an Associate's degree or a high school diploma, along with at least four years of relevant veterinary experience showing growth in responsibility and skills will also be considered.
• Active California Registered Veterinary Technician (RVT) license preferred.

Requirements and Qualifications

• A genuine compassion for both people and animals.
• Excellent communication skills, both verbal and written, with the ability to provide clear and constructive feedback.
• The ability to seamlessly transition between leadership and team-player roles, fostering a collaborative environment.
• A self-motivated and self-directed approach to work, demonstrating initiative and a strong work ethic.
• Exceptional organizational skills, including the ability to multitask, prioritize, and manage time effectively in a dynamic environment.
• Proven ability to encourage, mentor, and lead a team, fostering a positive and supportive atmosphere.
• Creative problem-solving skills, with the ability to thrive under pressure and find innovative solutions to challenges.
• Unwavering focus on client care, with the ability to assess client needs and provide appropriate guidance, support, and solutions.
• A proactive approach to expanding the company's client base and attracting new patients.
• Strong proficiency in computer systems and technology.

Benefits

• Competitive salary commensurate with experience
• Paid time off
• Medical, dental, and vision insurance plans
• 401(k) plan with employer match
• Employee pet insurance plan
• Uniform allowance
• Generous continuing education allowance to support professional growth and development
• Relocation assistance for highly qualified candidates