Operations Manager

Job Description

Operations Manager

Salary: $115k
Schedule: Mon-Fri, 8am-5pm
Location: Hampton, VA
Employment Type: Direct Hire

Responsibilities and Duties:

• Serve as a leader and set an example of embodying the principles of Clients Mission in Service.
• Manage the work section to budgeted financial objectives with Profit and Loss (P&L) responsibilities.
• Manage and control key variable expense accounts, technical and administrative staff.
• Assist in maintaining appropriate levels of accreditation and scope as defined by management; enhancement and expansion of the laboratory scope of accreditation (UKAS, KEMA, ISO/IEC 17025 Quality System).
• Instill operational process efficiencies to reduce costs and provide technical support for sales and operational efforts.
• Manage service performance of the laboratory to corporate objectives and assist technical staff in the analysis and resolution of complex problems commonly found in TMDE.
• Manage the laboratory assets to maximize the utilization and leverage of assets. Ascertain lab capabilities and increase where relevant.
• Support the Regional Director/VP in key initiatives and projects.
• Recommendation for asset acquisition with appropriate justification.

Qualifications:

• Experience managing a technical service group at a company in a relevant or comparable industry.
• At least 10 years experience in the Calibration and Repair industry with formal experience in Physical Dimensional, RF/Microwave and general test equipment calibration.
• A formal PMEL or equivalent technical training is highly desirable.
• At least 2 years experience as a section leader or supervisor.
• Excellent oral and written communication skills.
• Knowledge of MS Office applications.
• Ability to manage and motivate employees.

Physical Demands:

• Must be able to lift up to 45 lbs. without assistance. Occasional standing and bending are required.

Working Environment:

• Work primarily in a laboratory or manufacturing environment at client location and or customer sites.
• Travel may be required to other domestic and possibly international locations.

What We Offer:

• Full-time
• Excellent benefits package Employer paid medical, dental, vision, disability, life insurance, retirement plan, employee funded pre-tax health and tuition reimbursement
• Paid time off with vacation, sick and holidays

EOE/ADA
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